Executive Sales Coordinator
Location: Ontario, CA
Work Arrangement: Onsite only, Monday–Friday
We are seeking a proactive and highly organized Executive Sales Coordinator to support our executive leadership and drive the smooth execution of sales, operations, and international event activities. This role is ideal for someone who thrives in a fast‑paced environment, enjoys variety, and wants to grow in sales operations, business development, or executive support. You will work directly with senior leadership, support key accounts, coordinate trade shows, and help manage the operational backbone of our sales organization.
WHAT YOU WILL DO
Executive & Sales Operations Support
- Manage executive calendars, sales meetings, and cross‑department schedules
- Prepare polished presentations, proposals, reports, and briefing materials
- Track sales activities, follow‑ups, and customer communication in OMS
- Conduct market research, competitor analysis, and client background research
- Support business development, vendor meetings, and customer visits
Trade Shows, Events & Travel
- Attend domestic and international trade shows and customer events
- Assist with booth setup, product displays, and onsite logistics
- Coordinate travel arrangements, itineraries, and event materials
- Engage with customers, gather feedback, and support lead tracking
- Prepare post‑event reports and follow‑up documentation
Customer & Account Support
- Support key accounts with timely communication and follow‑ups
- Prepare client summaries, product matching sheets, and sales data
- Maintain accurate client profiles, contact lists, and documentation
- Participate in client meetings (virtual or onsite) and provide real‑time support
Order Management & Coordination
- Support PO/SO entry and ensure data accuracy in OMS
- Track production timelines, shipments, and logistics coordination
- Monitor deadlines for renewals, samples, quotations, and confirmations
- Maintain organized digital and physical filing systems
Reporting & Continuous Improvement
- Prepare weekly/monthly sales reports and dashboards
- Analyze sales trends and client purchasing patterns
- Identify workflow gaps and recommend process improvements
- Maintain updated SOPs, checklists, and training materials
WHAT YOU BRING
- Bachelor’s degree preferred
- Bilingual ability (Cantonese–English or Spanish–English) preferred
- Strong proficiency in Excel and PowerPoint
- Excellent communication, organization, and multitasking skills
- Experience in sales operations, executive support, customer coordination, or event/trade show support
- Ability to travel domestically and internationally (~25%)
- Professional presence and ability to represent the company externally
About PetPals Group Inc.
PetPals is a fast‑growing company in the pet industry, partnering with global suppliers, distributors, and retailers. We value professionalism, teamwork, and continuous improvement — and we’re looking for a dedicated professional who wants to grow with us.
