Top 206 poker room manager Jobs

General Manager
Texas Card House —Edinburg, TX
- 8 hour shift
- Bar
- ServSafe
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
9d
Poker Dealer
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Seminole Hard Rock Hotel & Casino Hollywood —Hollywood, FL
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Seminole Hard Rock Hotel & Casino Hollywood —Hollywood, FL
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Poker Dealer + Tips (Part-Time)
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14d
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Seminole Hard Rock Hotel & Casino Hollywood —Hollywood, FL
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General Manager

Texas Card House
Edinburg, TX

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Vendor relationship building
Customer communication
Teamwork
Interpersonal skills
Casino
Operational management
In-person customer service
Hospitality industry experience
Conflict management
Restaurant cost management
Managing food service teams
Team motivation (leadership skill)
Staffing management
Senior leadership
Time management

Full Job Description

Description

At Texas Card House, we are dedicated to providing the highest quality of service to our guests. We take pride in delivering memorable, positive experiences for everyone who walks through our doors.

The General Manager is responsible for the overall leadership and performance of our poker room. This role oversees all aspects of the guest experience, staff performance, financial management, and venue compliance. The General Manager serves as a key ambassador for the brand, fostering a high-energy, welcoming atmosphere while driving operational excellence. Strong business acumen, leadership, and hospitality management experience are essential for success in this role.

We encourage applicants from all backgrounds and those requiring accommodations to apply.

This role will be in-person, located in our TCH location: RGV: 403 W Trenton Rd 2-B, Edinburg, TX 78539

Key Responsibilities:

Lead, supervise, and support all departments, including the poker room and guest services.
Ensure smooth daily operations while maintaining high levels of efficiency, cleanliness, and customer satisfaction.
Oversee hiring, training, and scheduling for all staff.
Enforce company policies, operational standards, and gaming/bar compliance procedures.
Monitor and manage labor costs, food & beverage, and venue profitability.
Handle customer issues, player disputes, and guest feedback professionally.
Create and maintain a culture of service excellence, accountability, and teamwork.
Collaborate with marketing to plan, promote, and execute poker events.
Ensure compliance with all local, state, and federal laws (including health, labor, liquor, and gaming regulations).
Oversee inventory control, purchasing, and vendor relations.
Analyze daily/weekly/monthly performance reports and implement strategic improvements.
Work closely with ownership and executive leadership to achieve short- and long-term business goals.
Perform other duties as assigned by regional leadership or ownership.

Job Details:

Job Type: Full-time
Pay: Competitive salary + performance bonuses

Benefits:

Medical Insurance (Available to Full-Time Employees only)
Dental & Vision Insurance
Paid Time Off
Bonus and Incentive Programs

Equal Opportunity Employer

TCH is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

If you require any accommodations during the application process or while performing any job duties, please inform us so we can ensure equal access.

Requirements

Qualifications:

Minimum 3–5 years of Poker Director, General Management or senior leadership experience in hospitality, gaming, or restaurant/bar operations (Required).
Knowledge of poker/card room operations and food & beverage service preferred.
Strong leadership skills with the ability to hire, manage, and develop a high-performing team.
Excellent communication and interpersonal skills with a customer-first attitude.
Strong financial literacy, including experience with budgeting, labor tracking, P&L statements, and POS systems.
Ability to remain calm and professional in high-pressure or high-volume situations.
Exceptional organizational and time-management skills.
ServSafe, TABC certification, or equivalent food/alcohol handling certifications preferred, or the ability to get them.
Ability to work nights, weekends, and holidays as needed.

Work Environment:

Poker room with high energy, music, bright lights, and constant guest interaction.

Physical Requirements:

Mobility: Ability to stand or walk for extended periods and move throughout a large venue.
Dexterity: Ability to handle paperwork, technology, and POS systems.
Vision: Ability to observe operations and identify issues related to cleanliness, compliance, and guest safety.
Hearing: Ability to communicate clearly in a noisy environment with guests and staff.
Communication: Strong verbal and written communication to give direction and resolve conflict.
Endurance: Ability to manage stress and multitask during long or peak-hour shifts.
Lifting: Ability to lift and carry up to 30 pounds (e.g., inventory, supplies).
Environment: Must be comfortable in a fast-paced, crowded, and occasionally loud venue with varied lighting and temperatures.
Reasonable Accommodations: TCH will provide reasonable accommodations for qualified individuals with disabilities to perform the essential duties of the role.

Job Type: Full-time

Benefits:

Dental insurance
Health insurance
Vision insurance

Shift:

8 hour shift

Application Question(s):

Do you have working knowledge of poker/card room operations alongside food and beverage service? (required)

Please briefly describe your poker operations experience. (required)

This role requires working nights, weekends, and holidays as needed. Are you able to maintain this schedule? (required)

Please describe your definition of excellent customer service. (required)

What's your leadership style? How do you inspire your team towards excellence and keep them engaged? (required)

This position is compensated by a base salary and a bonus structure. What is your desired annual base salary range for this position? What are your expectations for total annual bonus compensation? (required)

Do you have at least 3–5 years of General Management or senior leadership experience specifically in hospitality, gaming, or high-volume restaurant/bar operations? (required)

Ability to Relocate:

Edinburg, TX 78539: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

poker room manager jobs

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Poker Dealer

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Poker Dealer (Experienced)

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Poker Dealer + Tips (Part-Time)

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