Top 6 Positive promotions Jobs

Outbound Customer Service Representative
POSITIVE PROMOTIONS INC —Hauppauge, NY
- $17.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
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10d
Customer Service Representative
POSITIVE PROMOTIONS INC —Hauppauge, NY
- From $17.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
6d
Pick, Pack and Shipping Associate
POSITIVE PROMOTIONS INC —Hauppauge, NY
- From $17 an hour
- Full-time
- Basic math
- English
- Ability to lift 50 pounds
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6d
Flex Operator Associate (2nd Shift)
POSITIVE PROMOTIONS INC —Hauppauge, NY
- From $19 an hour
- Overtime
- Computer literacy
- Basic math
- English
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3d

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Outbound Customer Service Representative

POSITIVE PROMOTIONS INC -
Hauppauge, NY

Quick Apply

Job Details

Full-time
$17.50 an hour
10 days ago

Qualifications

Customer communication

Full Job Description

About Us

Founded on creativity and customer-centric principles, we specialize in offering an exceptional range of branded merchandise, recognition gifts, educational tools, and quality wearables. We take pride in our ability to simplify the selection and fulfillment process for our clients, becoming a one-stop shop for awareness, promotional and recognition campaigns.

At the heart of our success is a team dedicated to understanding and fulfilling our clients’ needs. We believe in the power of recognition, which is reflected in the products we offer and the services we render. Our team is a blend of creative, enthusiastic, confident, and customer-focused professionals working together to deliver excellence.

Duties and Responsibilities:

Check inventory availability and order status.
Review orders to make sure information, artwork, and files are complete.
Review order notes, special instructions, and customer requirements.
Identify missing information and follow up with the appropriate teams.
Monitor outofstock (OOS) orders and orders on hold.
Review older hold orders and assist with moving orders forward.
Work with Purchasing and other departments to get updates on inventory and order status.
Help identify possible alternatives when items are unavailable.
Communicate order updates and issues in a timely manner.
Help prevent delays by following up on open items.
Escalate issues or concerns to the appropriate team members.
Update order tracking and reports as needed.
Perform other duties as assigned.

Knowledge, Skills and Experience:

Training will be provided; willingness to learn and develop new skills is required.
Previous customer service, office, or administrative experience preferred.
Basic computer skills and ability to learn new systems.
Basic knowledge of Microsoft Office (Outlook, Word, and Excel).
Strong attention to detail and ability to follow instructions.
Good communication skills and ability to work with different departments.
Ability to stay organized and manage multiple tasks.
Ability to work in a fastpaced environment and meet deadlines.
Positive attitude and willingness to learn.
Ability to work independently and as part of a team.

About POSITIVE PROMOTIONS INC

For more than 77 years, Positive Promotions has delivered solutions for promotional, educational, wellness, safety, recognition, and reward activities for businesses large and small. We are an industry leader serving schools, the healthcare market, community organizations, nonprofits, and corporate clients. Positive Promotions manufactures and distributes world-class products and sells both retail and wholesale to other nationwide distributors. At the heart of our success is a team dedicated to understanding and fulfilling our clients’ needs. We believe in the power of recognition, which is reflected in the products we offer and the services we render. Our team is a blend of creative, enthusiastic, confident, and customer-focused professionals working together to deliver excellence.

Quick Apply

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Outbound Customer Service Representative

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