About the Position
RidgePointe Country Club is seeking an energetic, organized, and service-driven professional to join our team as a Front of House Manager / Event Coordinator. This leadership position plays a vital role in overseeing daily front-of-house operations while managing the planning and execution of member events, tournaments, banquets, and special functions.
The ideal candidate is a strong leader with excellent hospitality skills, a passion for delivering exceptional guest experiences, and the ability to thrive in a fast-paced environment.
Responsibilities
Front-of-House Management
- Oversee all daily front-of-house operations.
- Lead, schedule, and supervise service staff.
- Ensure exceptional service standards are consistently maintained.
- Address member and guest concerns professionally and effectively.
- Maintain a welcoming and positive atmosphere throughout the club.
Event Planning & Coordination
- Manage events from initial planning through execution.
- Coordinate with members, guests, vendors, and club staff.
- Develop event timelines and oversee event logistics.
- Ensure all events are executed efficiently and exceed expectations.
- Work closely with the culinary team to coordinate menus, service flow, and event details.
Bar & Beverage Management
- Manage liquor, beer, and wine inventory.
- Place beverage orders and maintain proper inventory levels.
- Conduct regular inventory counts and monitor beverage costs.
- Ensure compliance with all alcohol service regulations.
- Identify opportunities to improve profitability and efficiency.
Staff Training & Development
- Train, mentor, and develop front-of-house team members.
- Establish clear service expectations and accountability.
- Foster a culture centered on hospitality and teamwork.
- Conduct ongoing coaching and performance evaluations.
Operational Excellence
- Develop and refine service procedures and event processes.
- Lead post-event reviews to identify successes and opportunities for improvement.
- Maintain organization, consistency, and efficiency across operations.
- Collaborate with all departments to ensure smooth day-to-day execution.
Qualifications
- Previous hospitality, restaurant, country club, or event management experience preferred.
- Strong leadership and team management skills.
- Excellent communication and organizational abilities.
- Experience with beverage inventory management is preferred.
- Ability to multitask and manage multiple events and priorities simultaneously.
- Strong attention to detail and commitment to exceptional service.
- Ability to work evenings, weekends, and holidays as required by club events and operations.
Benefits
- Competitive salary based on experience
- Paid time off
- Employee meals during shifts
- Professional development opportunities
- Positive and team-oriented work environment
- Opportunity to play a key leadership role in a growing club operation
Performance Expectations
Success in this role will be measured by:
- Guest satisfaction and service quality
- Successful planning and execution of events
- Team development and staff retention
- Accuracy and control of beverage inventory and costs
- Operational efficiency and continuous improvement
Pay: $50,000.00 - $60,000.00 per year
Benefits:
Work Location: In person
