About the Team
The Inside Sales Team is responsible for selling group, suite, and season tickets at Oracle Park by executing targeted outbound sales campaigns and building relationships with prospects. They are also responsible for delivering exceptional service to clients in support of their game day experience. They will enjoy being part of an iconic franchise in the sports world and get to experience a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.
About the Role
We are seeking a dynamic and results-driven high volume Inside Sales Representative to join our team. In this role, you will be responsible for generating new business and managing existing accounts through outbound and inbound sales activities, contributing to the growth of our group sales, premium hospitality and season ticket programs. You will work in a fast-paced environment, handling a high volume of calls (80-100) and emails, with the goal of achieving and exceeding sales targets. This role will be responsible for all aspects of the sales process, including prospecting, facilitating meetings, handling objections, closing, and servicing accounts after the sale is made. This role is a part-time, hybrid position (three days in office, two days remote). You will also have some gameday responsibilities throughout the season.
You’re Excited About This Opportunity Because…
- Prospect and Generate Leads: Proactively reach out to potential clients through cold calling, email campaigns, and social media. Identify and qualify leads to build a strong sales pipeline.
- Manage Sales Cycle: Conduct needs assessments, present product solutions, and handle objections. Guide prospects through the sales process, from initial contact to closing the deal.
- Account Management: Maintain and grow relationships with existing clients. Identify opportunities for upselling and cross-selling to maximize account value.
- Achieve Sales Targets: Consistently meet or exceed monthly, quarterly, and annual sales quotas. Track and report on sales performance metrics.
- Customer Relationship Management: Maintain accurate and up-to-date records of all sales activities and client interactions in the CRM system.
- Product Knowledge: Develop a deep understanding of our products and services. Stay informed about industry trends and competitor activities.
- Collaboration: Work closely with the marketing, customer service, and product development teams to ensure customer satisfaction and seamless service delivery.
- Continuous Improvement: Participate in training and development opportunities to improve sales skills and product knowledge. Provide feedback to management on ways to improve the sales process.
Qualifications
- Experience: Proven experience in a high-volume sales and/or service environment. Demonstrated ability to meet and exceed sales targets.
- Communication Skills: Excellent verbal and written communication skills. Ability to effectively present information and respond to questions from clients in order to provide a high level of customer service.
- Sales Skills: Strong persuasion and negotiation skills. Ability to build rapport with clients and understand their needs.
- Organizational Skills: Ability to manage multiple tasks and priorities in a fast-paced environment. Strong attention to detail and organization.
- Technical Skills: Proficient in using CRM software and other sales-related tools.
- Motivation: Highly motivated with a desire to have a successful career in the field of sports sales.
- Education: Bachelor’s degree.
At the San Francisco Giants, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. The hourly rate for this position will be $25.00 / hour plus commissions.
In addition to your pay, the San Francisco Giants believe in providing a competitive total rewards package for its employees. After 60 days of employment, you may be eligible for indemnity healthcare through Healthy SF, which includes medical, dental and prescription coverage and access to Giants tickets. At the Giants, we prioritize employee wellbeing by offering dedicated mental health support, a hybrid working environment, transportation benefits, wellness programs, and paid time off including half day Fridays during the season and an extended holiday break. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time.
About the Giants
One of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. This past decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no-hitters. Off the field, the Giants have become internationally-renowned as a host to entrepreneurial and premier entertainment events. Celebrating over 60 years in San Francisco, the organization is entrenched in the Bay Area community as the Giants work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and the local community.
We are truly unique; we are an organization committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants.
Our Commitment to Diversity and Inclusion
At the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.
Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you’re 100% qualified, but up for the challenge - we want you to apply.
At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.
