This position is located in the Office of Disaster Recovery and Resilience (ODR&R) and reports to the Deputy Associate Administrator. The Director provides executive leadership for the program office's field operations centers and disaster recovery programs, overseeing nationwide operations that strengthen disaster preparedness, resilience, and economic recovery. To learn more about the program office, please visit: ODR&R
Recruitment or relocation incentives may be authorized up to $10,000.
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The incumbent oversees the Field Operations Centers which oversee all disaster field operations for their designated half of the country. The office supports strategic planning, situation awareness, and operational coordination for field operations.
- Provide executive leadership for post-incident situational awareness, across SBA nationwide disaster field operations, and mission prioritization to ensure consistent program execution. Oversees agency readiness by directing financial, staffing, and operational resources to deliver centralized disaster assistance for major physical and economic disasters in accordance with either the President's or Administrator's declaration of a disaster loan area in the United States and the dependencies.
- Manages critical process improvements on key initiatives that result in significant improvements in service delivery, reduced operational unit costs, increased quality, and reduced cycle time.
- Establishes work priorities, issuing guidance, assigning work, evaluating performance, counseling on technical and administrative matters, recognizing achievement, initiating disciplinary actions, participating in the interviewing, and hiring of new employees, making recommendations regarding promotions and reassignments, and implementing career development and training programs.
- Identifies areas to standardize activities and ensure consistent levels of service across the country when responding to disasters.
- Serves as a primary contact within the ODR&R in establishing and maintaining liaison and coordination with other Federal disaster agencies after an event, especially the Federal Emergency Management Agency. Represents the Associate Administrator on internal and external meetings involving strategic engagement activities.
- Research and develops fact-based strategies for SBA's disaster response, recovery, and mitigation program delivery that reflect current market realities and environment. Coordinates program policy improvements and changes in conjunction with the Deputy Associate Administrator, ODR&R, and the Director of Policy, Preparedness, and Partnerships to ensure consistent, compliant participation and establish metrics for managing lender and portfolio risk.
- Assesses new or ongoing programs to identify opportunities for technology improvements, recommend strategies for enhanced data usage, and oversee implementation of new or enhanced technology products that capture data and reduce costs that enable fact-based decisions for the programs.
- Develops industry and inter-governmental contacts that facilitate informed decisions on rules, policies and procedures to meet existing and projected future needs of the small business community as it relates to disaster response, recovery, and mitigation efforts.
Conditions of Employment
- Must be a U.S. Citizen or National.
- Subject to a 1-year supervisory probationary period (unless already completed).
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- May be subject to pre-employment and random drug tests
- File a Confidential Financial Disclosure Report OGE-278e within 30 days of appointment and annually from then on.
- You may be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
There are three key documents that contain important information about your rights and obligations. Please read and retain these documents:
- Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back,
- FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and
- SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information)"
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.
To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position.
There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs).
TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications.
TQ 1: Demonstrated experience developing and executing large-scale disaster response and recovery strategies by coordinating with federal, state, local, and other stakeholders to achieve mission objectives and support effective response and recovery operations.
TQ 2: Demonstrated experience overseeing geographically dispersed organizations and disaster operations, including workforce planning, performance management, staffing, financial and operational resource management, resource allocation, and cross-organizational coordination in complex environments.
EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position.
There are five ECQs:
- ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.
- ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.
- ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.
- ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable.
- ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.
Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.
Education may not be substituted for specialized experience.
Veterans Preference: Veterans' preference is not applicable to the SES.
Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions members may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement.
Equal Employment Opportunity (EEO) Policy Statement: http://www.eeoc.gov/federal/index.cfm
Employment Information Resources - Resource Center: https://help.usajobs.gov/how-to
Males born after 12-31-1959 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx)
If you are unable to apply online or need to fax a document you do not have in electronic form, please contact [email protected].
OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the Human Resources Office.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of your resume and supporting documentation will be conducted. If you meet minimum qualifications, your Application Package will be further reviewed to determine if you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) listed above. ECQs and TQs must be thoroughly addressed within your two (2) page resume. Separate narratives will not be accepted or reviewed. Highly Qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration.
Upon selection, if not already a member of the SES serving under a career appointment, the individual selected must have his/her executive qualifications certified by the U.S. Office of Personnel Management's SES Qualifications Review Board (QRB) before appointment to this position. The selected individual's application will be forwarded to the OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, OPM QRB certified SESCDP graduate, or SES reinstatement eligible). Upon QRB certification, the selected individual will be required to serve a one-year probationary period. For more information regarding the SES, go to https://www.opm.gov/policy-data-oversight/senior-executive-service/.
A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants.
1. RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience. Applicants seeking initial career appointment to the Senior Executive Service (SES) must include evidence of the ECQs and TQs. PLEASE DO NOT USE USAJOBS RESUME BUILDER.
2. VACANCY QUESTION/ASSESSMENT QUESTIONNAIRE RESPONSES: Responses are automatically submitted through USA Jobs when you apply to this vacancy.
3. ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation if applicable:
- CURRENT OR FORMER SES MEBERS: Must provide your SES appointment SF-50 (Notification of Personnel Action), and an SF-50 showing current career SES status or career SES reinstatement eligibility.
- SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: Verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification.
- CURRENT FEDERAL CIVIL SERVICE EMPLOYEE: Must provide a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting you are a current Federal Civil Service employee.
STRONGLY RECOMMENDED: Most recent performance evaluation
