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Customer Service Representative
Speedy Cash —Houston, TX
- From $15 an hour
- Full-time
- Bilingual
- Spanish
- Sales
- Paid training
- Health insurance
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Customer Service Representative

Speedy Cash -
Houston, TX

Quick Apply

Job Details

Full-time
From $15 an hour
9 days ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Flexible schedule
Referral program

Qualifications

Bilingual
Spanish
Customer service
English
Phone etiquette

Full Job Description

Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance. You will handle inquiries, resolve issues, and ensure a positive customer experience. The ideal candidate will possess strong communication skills and a passion for helping others.

Duties

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide accurate information regarding products and services to assist customers effectively.
Handle customer complaints with empathy and professionalism, striving for resolution.
Conduct outbound calls to follow up on customer feedback or inquiries.
Maintain detailed records of customer interactions in our database.
Collaborate with team members to improve service processes and enhance customer satisfaction.
Utilize computer systems efficiently to manage customer accounts and support tasks.
Demonstrate excellent phone etiquette while engaging with customers.

Experience

Previous experience in customer support or a related field is preferred.
Proficiency in English is required; bilingual or multilingual candidates are highly desirable.
Strong typing skills with the ability to navigate multiple computer systems simultaneously.
Familiarity with sales processes and office environments is an advantage.
Excellent interpersonal skills with a focus on providing outstanding service.
Ability to work independently as well as part of a team in a fast-paced environment.

If you are passionate about delivering exceptional service and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as a Customer Service Representative.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

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