Top 137 Suburban adult services, inc. Jobs

Connection Advisor Intermediate (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $21.92 - $28.36 an hour
- 8 hour shift
- Remote
- Microsoft Outlook
- Psychiatry
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- Health insurance
11d
Connection Advisor Outreach (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
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Welcome Services Representative
Hennepin Healthcare —Minneapolis, MN
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LCSW Sardinia area
SUBURBAN ADULT SERVICES INC. —Elma, NY
- $61,170.20 a year
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Dental Hygienist
Hennepin Healthcare —Minneapolis, MN
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Licensed Clinical Social Worker - Cheektowaga
SUBURBAN ADULT SERVICES INC. —Buffalo, NY
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Registered Nurse - East Aurora area
SUBURBAN ADULT SERVICES INC. —Elma, NY
- $76,960 a year
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Behavior Intervention Specialist I
SUBURBAN ADULT SERVICES INC. —Elma, NY
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Direct Support Professional Derby/Angola area
SUBURBAN ADULT SERVICES INC. —Derby, NY
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- Computer literacy
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Behavior Intervention Specialist II
SUBURBAN ADULT SERVICES INC. —Elma, NY
- $25.25 an hour
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Direct Support Professional - Sardinia area
SUBURBAN ADULT SERVICES INC. —Sardinia, NY
- $20 an hour
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Dentist
College of Southern Nevada —Las Vegas, NV
- Online Application
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- BLS Certification
- Paid holidays
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Direct Support Professional - Farnham
SUBURBAN ADULT SERVICES INC. —Farnham, NY
- $20 an hour
- Computer literacy
- Cooking
- Driver's License
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Direct Support Professional - Holland Area
SUBURBAN ADULT SERVICES INC. —Holland, NY
- $22 an hour
- Weekends as needed
- CPR Certification
- Computer literacy
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PER DIEM Licensed Group Therapist/Counselor (Adult, Child and Adolescent Partial Hospital Programs)
The Horsham Clinic —Ambler, PA
- Contract
- Background check
- Adults
- Mid-level
- Paid time off
- 401(k) matching
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1d
Joy, Justice & Equity Specialist
COLLABORATIVE FOR EDUCATIONAL SERVICES INC —Northampton, MA
- $61,600 - $92,400 a year
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Patient Services Coordinator, Emergency Department
Hennepin Healthcare —Minneapolis, MN
- $21.35 - $27.82 an hour
- Part-time
- Psychiatry
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Healthcare Scheduling, Connection Advisor Associate (Remote), Bilingual Spanish
Hennepin Healthcare —Minneapolis, MN
- $21.35 - $24.82 an hour
- Full-time
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- Psychiatry
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Patient Services Coordinator, Medicine Inpatient
Hennepin Healthcare —Minneapolis, MN
- $21.35 - $27.82 an hour
- Part-time
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Patient Representative
Hennepin Healthcare —Minneapolis, MN
- $33.17 - $49.75 an hour
- 8 hour shift
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10d

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Connection Advisor Intermediate (Call Center/Healthcare Scheduler), Remote

Hennepin Healthcare -
Minneapolis, MN

Apply Now

Job Details

Full-time
$21.92 - $28.36 an hour
11 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

High school diploma or GED
Quality data entry
Customer data entry

Full Job Description

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

JOB DETAILS
Department: Connection Center
FTE: 1.00 (80 hours per pay period)
Workdays: Monday - Friday
Shift(s): Days
Shift Length: 8 hours
Location: Remote*

Applicants will need to be within 100-mile radius of our downtown campus.

The Connection Center is a fast-paced, high-volume inbound call center where our schedulers play a critical role in delivering exceptional service. Team members are expected to multitask efficiently—speaking with patients, scheduling appointments, documenting conversations, and resolving escalations—all while maintaining professionalism and composure in a dynamic environment.

The Connection Center is open Monday through Friday, 7:30 AM to 5:30 PM. Shifts will be based on the current business needs and staff seniority. The schedule will be decided following the 4-week training period. The training period will be scheduled on Monday through Friday, 8:00 AM to 5:00 PM, and will be held on campus for only 1 week.

Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors, keyboard, mouse, and phone.

Purpose of this position: Under general supervision, the Connection Advisor Intermediate answers incoming calls and meets caller’s needs; confirms all patient demographic information is current and complete, verifies insurance information, schedules, cancels, or reschedules appointments for assigned clinic or services using call center, electronic health record and department technology. Answers inquiries and questions, troubleshoots basic and more complex issues and provides information as needed.

RESPONSIBILITIES

Answers assigned calls; prioritizes, screens, and/or redirects calls as needed. Answers questions, handles routine matters, and takes messages
Schedules, cancels, and reschedules appointments for patients/callers following standard work and departmental policies and procedures
Handles complex scheduling that often requires multiple appointments or with different providers and modalities
Obtains and accurately captures demographic and emergency contact information and patient’s health insurance information provided by the patient or caller
Accurately completes multiple types of patient registrations in a professional, customer-oriented, timely manner while following departmental policies and procedures
Assists with shadowing and mentoring newly onboarded Connection Advisor Associate and Connection Advisor Intermediate team members
Recommends and supports change and process improvement initiatives while working to uphold standard process workflows and provide feedback as needed
Completes training and continuing education courses to ensure compliance with Federal, State, and HHS guidelines and follows current best practices
Completes all work assignments within the time allowed
Requests and processes payments for co-pays, pre-pays, and outstanding balances
Meets all key performance and call quality standards
Transfers calls to Hennepin Healthcare Nurse Line and/or escalates calls to Team Coordinator or Supervisor as needed
Performs other duties as assigned, but only after appropriate training

QUALIFICATIONS
Minimum Qualifications:

High School Diploma
One year data look-up/data entry experience
Two years’ experience in customer service involving complex analytical problem-solving skills
One year experience in a call center with emphasis in a customer service/medical industry
6 months of Connection Advisor Associate experience or specialized clinic operational experience
One year of remote work experience

-OR-

An approved equivalent combination of education and experience

Preferred Qualifications:

One year of post-secondary education
Healthcare Call Center experience
Working knowledge of Epic cadence and prelude
Patient registration experience

Knowledge/ Skills/ Abilities:

Excellent organizational, analytical, critical thinking, and written and verbal communication skills
Ability to work cohesively, effectively, and respectfully with individuals from a variety of economic, social, and culturally diverse backgrounds
Ability to work in a team environment as well as independently
Critical thinking skills and ability to analyze situations quickly and escalate as needed
Ability to exceed quality standards, including accuracy in patient registrations, scheduling, data entry, and customer service expectations
Technical proficiency in basic computer skills and applications like Microsoft Office, Outlook, and softphones
Basic knowledge of medical terminology and health insurance
Ability to work in a fast-paced, highly structured, and continually changing environment
High level of attention to detail
Active listening skills
Ability to work independently and remotely
Ability to become technically competent and are familiar with HHS’s computerized systems and ability basic troubleshooting that support operations

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

Total Rewards Package:

We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.
We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; and Tuition reimbursement.
For a complete list of our benefits, please visit our career site on why you should work for us.

Department: Connection Center

Primary Location: MN-Minneapolis-Downtown Campus

Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period)

Shift Detail: Day

Job Level: Staff

Employee Status: Regular

Eligible for Benefits: Yes

Union/Non Union: Union

Min: $21.92

Max: $28.36

Job Posting: Jun-30-2026

Apply Now

Refine Your Search

suburban adult services, inc. jobs

Connection Advisor Intermediate (Call Center/Healthcare Scheduler), Remote

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