Top 16 The joule Jobs

Reservations Agent
The Joule —Dallas, TX
- $18 an hour
- Full-time
- Hotel
- High school diploma or GED
- US work authorization
- Free parking
- Paid holidays
Quick Apply
Cocktail Server - Midnight Rambler
The Joule —Dallas, TX
- Full-time
- Bar
- Hotel
- High school diploma or GED
Night Auditor
The Joule —Dallas, TX
- Overnight shift
- Computer literacy
- Hotel
- High school diploma or GED
Spa Attendant
The Joule —Dallas, TX
- Weekends as needed
- Inventory management
- Hotel
- High school diploma or GED
Server - CBD Provisions
The Joule —Dallas, TX
- Weekends as needed
- Hotel
- POS
- Restaurant
Group Rooms Coordinator
The Joule —Dallas, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Steward - Banquets
The Joule —Dallas, TX
- Full-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
Housekeeping Inspector
The Joule —Dallas, TX
- Full-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
F&B Outlets Manager
The Joule —Dallas, TX
- Full-time
- Bar
- Mid-level
- Hotel
Hotel Engineer
The Joule —Dallas, TX
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
PM Housekeeping Supervisor
The Joule —Dallas, TX
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Steward - CBD Provisions
The Joule —Dallas, TX
- Full-time
- Cooking
- Hotel
- High school diploma or GED
Server Assistant - Sassetta
The Joule —Dallas, TX
- Weekends as needed
- Sanitation
- Hotel
- Restaurant
10d
Cook - Banquets
The Joule —Dallas, TX
- Weekends as needed
- Hotel
- Leadership
- Restaurant
Cook - CBD Provisions
The Joule —Dallas, TX
- Full-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
Massage Therapist
The Joule —Dallas, TX
- Part-time
- Hotel
- High school diploma or GED
- 1 year

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Hotel Engineer
The Joule —Dallas, TX
At least one year of progressive experience in a hotel or related field preferred. High School diploma or equivalent and/or experience in a hotel or a related…
Night Auditor
The Joule —Dallas, TX
Assist with service recovery, wake-up calls, and overnight concierge-style guest needs. Reconcile credit card batches, room charges, cash transactions, and…

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Reservations Agent

The Joule -
Dallas, TX

Quick Apply

Job Details

Full-time
$18 an hour

Benefits

Free parking
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Referral program

Qualifications

Some college
Computer operation
Proactive hotel and accommodations guest assistance
High school diploma or GED
Venue guest services

Full Job Description

The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Highgate Hotel standards.

Essential Job Functions

Answer all incoming calls promptly, in an attentive, courteous and efficient manner following company standards or service.
Answer guest inquiries about hotel services, facilities and hours of operation.
Manage all incoming reservations via phone, email, and online booking platforms.
Offer expert advice on room types, rates, and special packages.
Accurately input reservation details into the system, ensuring all information is correct.
Confirm reservations and provide guests with detailed information about their booking.
Manage modifications and cancellations according to company policies.
Book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times.
Promote upselling of rooms, upgrades, and special amenities.
Enter reservations into the computer according to standard operating procedures.
Handle all special guest requests and enter traces for relevant departments.
Process In Room Dining orders and ensure prompt communication with service staff.
Answer valet requests from in-house guests.
Stay informed about hotel services, promotions, and local attractions to enhance the guest experience.
Review Guest Opportunity Log on a daily basis.
Send confirmations.
Process advance deposit, and follow cash handling procedures.
Perform other duties as requested by management.

Position Requirements

High School diploma or equivalent required.
Experience in a hotel or a related field preferred.
College course work in related field helpful.

Benefits:

Generous medical, dental & vision insurance plans
8 Paid Public Holidays
10 Vacation days + 5 PTO days
401 (k) Retirement plan + Employer contribution match
Free Parking/DART discounts

You will have valid work authorization for the U.S.

The Joule is an equal opportunity employer.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

the joule jobs

Reservations Agent

Cocktail Server - Midnight Rambler

Night Auditor

Spa Attendant

Server - CBD Provisions

Group Rooms Coordinator

Steward - Banquets

Housekeeping Inspector

F&B Outlets Manager

Hotel Engineer

PM Housekeeping Supervisor

Steward - CBD Provisions

Server Assistant - Sassetta

Cook - Banquets

Cook - CBD Provisions

Massage Therapist

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