Top 15 The mark hotel Jobs

Hotel Reservations Agent
The Mark Hotel —New York, NY
- From $33.53 an hour
- Full-time
- Hotel
- Bachelor's degree
- Communication skills
Quick Apply
Front Desk Agent
The Mark Hotel —New York, NY
- From $34.99 an hour
- Weekends as needed
- Hotel
- Entry level
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10d
In-Room Dining Server
The Mark Hotel —New York, NY
- From $17 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
Server
The Mark Hotel —New York, NY
- From $17 an hour
- Full-time
- Mid-level
- 2 years
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Bartender
The Mark Hotel —New York, NY
- $16.50 an hour
- Full-time
- Bar
- Computer literacy
- Mid-level
Quick Apply
Server Assistant
The Mark Hotel —New York, NY
- $16.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
Quick Apply
Breakfast Host / Hostess
The Mark Hotel —New York, NY
- $20 - $25 an hour
- Full-time
- Ability to walk for extended periods
- Basic math
- Ability to stand for extended periods
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Line Cook
The Mark Hotel —New York, NY
- $18 - $22 an hour
- Full-time
- Schematics
- Hotel
- Restaurant
Quick Apply
Housekeeping Manager
The Mark Hotel —New York, NY
- $31 - $34 an hour
- Full-time
- Computer literacy
- Mid-level
- Hotel
Quick Apply
Food Runner
The Mark Hotel —New York, NY
- From $11 an hour
- Part-time
- Ability to climb stairs
- Restaurant
- Communication skills
Quick Apply
Grill Cook
The Mark Hotel —New York, NY
- $18 - $22 an hour
- Full-time
- Schematics
- Hotel
- Communication skills
Quick Apply
Sommelier
The Mark Hotel —New York, NY
- From $17 an hour
- Full-time
- Bar
- Writing skills
- English
Quick Apply
Restaurant Manager
The Mark Hotel —New York, NY
- $85,000 - $95,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Assistant Food and Beverage Manager
The Mark Hotel —New York, NY
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Quick Apply

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Hotel Reservations Agent

The Mark Hotel -
New York, NY

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Job Details

Full-time
From $33.53 an hour

Qualifications

Computer operation
Productivity software

Full Job Description

$33.53 per hour.

We are currently looking for a Hotel Reservations Agent who is passionate about providing the highest level of service, a great communicator, and detail oriented:

Report to the Reservations Manager and provide support with all Reservations duties
Handle all telephone inquiries with prompt courtesy, while applying the hotel's selling strategy and selling technique, in order to achieve budgeted goals and maximize revenue
Successfully complete a room reservation for any given time period knowing the types of accommodations, rates and special services are available. In addition, the ability to properly code and audit all reservations by market segment, company, source, origin, travel agent, etc.
Process internal reservations, management reservations, reservations from the GDS, house/comp requests, travel agent rates and emails
Handle high volume of phone calls and email correspondence
Must have a positive attitude and strong attention to detail
Must be willing to leave desk at times to visit other departments of hotel, guestrooms and guests upon arrival
Send pre-arrival emails to all guests
Must be flexible with scheduling.
Ensure and provide flawless, upscale, professional and high class guest service experiences
Respond to guests needs and anticipate their unstated ones
Actively listen and resolve guests' complaints
Oversee and coordinate all arrivals
Provide wellness calls to in-house guests
Coordinate and manage communication between guests and staff and follow up to ensure complete service recovery
Promote all amenities, conveniences and programs offered
Arrange food and beverage amenities for guests upon arrival and throughout visit. Tailor per guest preferences
Work closely with all operational departments of hotel

Requirements:

At least 1 year prior experience in the guest service industry, preferably in a luxury property.
Knowledge of computers and various programs such as Microsoft Word and Excel.
Knowledge of Opera is preferred.
Highly motivated with excellent communication skills.
A creative problem solver
Passionate about guest service and satisfaction
Extremely organized and able to prioritize in a busy environment
Bachelors Degree preferred

Quick Apply

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the mark hotel jobs

Hotel Reservations Agent

Front Desk Agent

In-Room Dining Server

Server

Bartender

Server Assistant

Breakfast Host / Hostess

Line Cook

Housekeeping Manager

Food Runner

Grill Cook

Sommelier

Restaurant Manager

Assistant Food and Beverage Manager

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