Top 11 Tobii dynavox Jobs

Technical Support Representative
Tobii Dynavox —Pennsylvania
- Full-time
- Spanish
- Computer science
- Microsoft Outlook
Prior Authorization Submitter
Tobii Dynavox —California
- $20 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Medical office experience
People Business Partner
Tobii Dynavox —Moon Township, PA
- Full-time
- Office
- Travel
- Psychology
- Flexible schedule
Medicare Collections Specialist
Tobii Dynavox —Pennsylvania
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
Clinical Compliance Reviewer
Tobii Dynavox —Pennsylvania
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
6d
Solutions Consultant, North Carolina West
Tobii Dynavox —North Carolina
- Full-time
- Microsoft Outlook
- Physical & Rehabilitation Medicine
- HIPAA
- Work from home
12d
Communications Manager
Tobii Dynavox —Pennsylvania
- Full-time
- 5 years
- Mid-level
- Travel
Regional AAC Content Reviewer - Vietnamese
Tobii Dynavox —Florida
- Part-time
- Remote
- English
- Mid-level
- Residential
4d
Senior Director, Healthcare Payer
Tobii Dynavox —Moon Township, PA
- Full-time
- HIPAA
- Office
- Travel
District Sales Manager, Upper Midwest
Tobii Dynavox —Minnesota
- Full-time
- Bachelor of Science
- 3 years
- Driver's License
- Work from home

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Prior Authorization Submitter
Tobii Dynavox —California
Spending up to 90% of working hours on the phone, making outgoing calls. Document all steps taken to move case forward with authorization process.
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Global Solutions Network Inc —Bethesda, MD
Perform services on-site daily as directed by Office of Acquisitions and Logistics Management (OALM) Directors, this may include the following: Intake visitors…
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Technical Support Representative

Tobii Dynavox -
Pennsylvania

Apply Now

Job Details

Full-time

Qualifications

High school diploma or GED

Full Job Description

Why join us?

We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives.

At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed.

As a member of our team, you’ll have the power to make it happen. You’ll solve challenges, deliver solutions and develop new, efficient processes that make a direct impact on our customers’ lives.

What you'll do:

The Technical Support Representative is responsible for handling incoming calls, emails and chat requests received via direct contact or Technical Support line.

Shift Hours: Monday-Friday 12:30pm-9:00pm EST

As a Technical Support Representative, you will be responsible for:

Answer incoming calls to the department via the automated call distribution center or direct line and provide callers with needed assistance
Provide callers with training and troubleshooting support to address problems or concerns
Respond to email messages and chat requests and work with customers to resolve issues
Document all calls and interactions including emails and chat requests in the Call Center database
Arrange for product repairs when necessary
Update customer demographic or personal information in the database
Escalate problems/issues when warranted
Perform various other tasks as assigned

Minimum Qualifications:

High School diploma
Associate Degree in Information or Computer Science preferred
Previous call center experience a plus

What you'll bring:

Interpersonal skills, oral and written communication skills
Annunciation and effective customer service phone skills
Ability to adapt communication style to better respond and meet the needs of the caller
Fluent in Spanish or French a plus
Microsoft Office Word and Outlook
Windows navigation skills
Keyboarding skills
Familiarity with database applications, spreadsheets, relational databases a plus
Win CE operation systems experience preferred
Customer service orientation
Ability to maintain composure during stressful situations
Troubleshooting skills
Detail oriented

Work Environment:

Able to sit at a desk for a prolonged period of time

Apply today!

We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we’d love to hear from you.

Where we stand:

We believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger.

Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin.

Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled

Apply Now

Refine Your Search

tobii dynavox jobs

Technical Support Representative

Prior Authorization Submitter

People Business Partner

Medicare Collections Specialist

Clinical Compliance Reviewer

Solutions Consultant, North Carolina West

Communications Manager

Regional AAC Content Reviewer - Vietnamese

Senior Director, Healthcare Payer

District Sales Manager, Upper Midwest

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