Top 5 University federal credit union Jobs

Collections Officer I
Florida A&M University Federal Credit Union —Tallahassee, FL
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Paid time off
Quick Apply
14d
Financial Service Representative
Florida A&M University Federal Credit Union —Tallahassee, FL
- Weekends as needed
- Office
- Analysis skills
- In-person
- Health insurance
- Retirement plan
Quick Apply
Member Experience Specialist (31888)
University of Kentucky Federal Credit Union —Lexington, KY
- $25.57 - $26.11 an hour
- Full-time
- Writing skills
- Basic math
- Mid-level
14d
Branch Manager
Florida A&M University Federal Credit Union —Tallahassee, FL
- Weekends as needed
- Writing skills
- Mid-level
- Office
- Health insurance
- Retirement plan
Quick Apply
Member Services Representative (31991)
University of Kentucky Federal Credit Union —Ashland, KY
- $23.78 - $25.30 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
7h

More jobs to discover

Find similar jobs that you might be interested in.

Financial Representative
Northwestern Mutual —Springfield, MA
We’ll train, coach, mentor and develop* the right candidates in our Wealth Management Advisor program with robust training, technology, planning tools, and…
$97,000 - $377,000 a year
Quick Apply
Financial Representative
Modern Woodmen of America —New Berlin, WI
These sales help fund member benefits and social, educational, and volunteer programs that identify and meet local needs. Group term life insurance benefits.
$50,000 - $250,000 a year
Quick Apply

I want to receive the latest job alert for university federal credit union

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

university federal credit union jobs near

Member Experience Specialist jobs in Lexington, KY

Financial Representative jobs in Tallahassee, FL

Branch Manager jobs in Tallahassee, FL

Collection Agent jobs in Remote

Collection Agent jobs in Newark, NJ

Collection Agent jobs in North Carolina

Part Time Real Estate Agent jobs in Manhattan, NY

Collection Agent jobs in San Antonio, TX

Remote Insurance Agent No License jobs in North Carolina

Hospital Jobs No Experience jobs in Chicago, IL

Member Experience Specialist jobs in Minneapolis, MN

Entry Level Payroll Specialist jobs in Dallas, TX

Member Experience Specialist jobs in Hudson, NH

Member Experience Specialist jobs in Lehi, UT

Member Experience Specialist jobs in Atlanta, GA

No Experience 18 Year Old jobs in Raleigh, NC

Victory Human Services jobs in Brockton, MA

Member Services Representative jobs in Princeton, NJ

Member Services Representative jobs in Whitefish Bay, WI

Member Services Representative jobs in Ohatchee, AL

Collections Officer I

Florida A&M University Federal Credit Union -
Tallahassee, FL

Quick Apply

Job Details

14 days ago

Benefits

Health insurance
Paid time off
Retirement plan

Qualifications

High school diploma or GED

Full Job Description

Position Overview:

We are seeking a dedicated and detail-oriented Collections Specialist to join our credit union. This role involves managing delinquent accounts, working directly with members to resolve overdue balances, and ensuring the credit union maintains strong relationships while protecting its financial health. The ideal candidate has excellent communication skills, a problem-solving mindset, and a compassionate approach to helping members fulfill their financial obligations.

Key Responsibilities:

1. Account Monitoring and Delinquency Management:

Monitor member accounts to identify past-due loans, mortgages, and other obligations.

Contact members to address overdue accounts through phone calls, emails, and written correspondence.

Document all collection activities, including member interactions and payment arrangements, in the credit union’s system.

2. Member Communication and Resolution:

Work collaboratively with members to understand their financial situations and develop repayment plans.

Provide guidance on financial assistance options and strategies for resolving delinquencies.

Ensure interactions are respectful, professional, and compliant with regulations.

3. Payment Processing and Recovery:

Negotiate repayment schedules and settlements in accordance with credit union policies.

Process payments received from members and apply them to the appropriate accounts.

Initiate financial or legal actions such as charge-offs, repossessions, foreclosures, and small claims court proceedings.

4. Reporting and Analysis:

Prepare delinquency and recovery reports for management.

Monitor trends in delinquency rates and recommend strategies to reduce future risks.

Assist in analyzing the effectiveness of collection efforts and improving processes.

5. Compliance and Regulation Adherence:

Ensure all collection activities comply with applicable federal and state regulations, including the Fair Debt Collection Practices Act (FDCPA).

Maintain confidentiality of member information at all times.

6. Collaboration and Team Support:

Work closely with lending and other departments to resolve issues related to delinquent accounts.

Provide insights and recommendations to improve the credit union’s credit and collection policies.

Qualifications and Skills:

Education: High school diploma or equivalent required; Associate’s degree in Business, Finance, or related field preferred.

Experience:

Minimum of 1–2 years of experience in collections, credit, or a related role, preferably within a financial institution or credit union.

Familiarity with loan servicing systems is a plus.

Technical Skills:

Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with financial or collection software.

Knowledge of FDCPA and other relevant debt collection laws.

Soft Skills:

Strong communication and negotiation skills, with the ability to balance firmness and empathy.

Excellent organizational skills and attention to detail.

Problem-solving mindset with the ability to handle difficult conversations professionally.

Physical Requirements: Must be able to lift and carry items weighing up to 20 pounds, such as files or office supplies.

Work Environment:

This position is primarily office-based, with occasional flexibility to accommodate member needs.

Occasional overtime may be required during peak periods or to meet deadlines.

Compensation and Benefits:

Competitive salary based on experience.

Benefits include health insurance, retirement plan options, paid time off, and opportunities for professional development.

Quick Apply

Refine Your Search

university federal credit union jobs

Collections Officer I

Financial Service Representative

Member Experience Specialist (31888)

Branch Manager

Member Services Representative (31991)

More jobs to discover

I want to receive the latest job alert for university federal credit union

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected