Top 2 Vacation innovations Jobs

Customer Service Specialist
Vacation Innovations LLC —Orlando, FL
- Computer literacy
- High school diploma or GED
- 1 year
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Customer Service Specialist

Vacation Innovations LLC -
Orlando, FL

Quick Apply

Job Details

Qualifications

Computer operation
Data interpretation
Quality data entry
Customer data entry

Full Job Description

Why work with us?

With nearly 300 employees and more than two decades in operation, Vacation Innovations has grown into the world’s largest provider of secondary market services and solutions for the vacation ownership industry. Our corporate headquarters, located in Orlando, Florida, positions us perfectly within the timeshare capital of the world, and we continually attract some of the best talent in the industry.

Responsibilities/Duties:

Handle all inbound and outbound calls
Offer exceptional customer service
Address escalated phone calls
Accurately answer questions and concerns from owners, vendors, and brokers
Resolve customer issues with minimal supervision
Update and analyze file tracking system notes
Understand and interpret transfer documents
Communicate status of transfer process with customer

Key Skills/Qualifications:

Minimum of one year customer service/call center experience
High School Diploma or equivalent level of education

Highly motivated, goal oriented
Capable of articulating professionally to customer

Ability to effectively manage time
Must be able to effectively analyze and interpret data

Possess strong reading comprehension and written communication skills
Strong attention to detail

Proven internet and computer software skills
Basic data entry skills
Proper note taking ability

About Vacation Innovations: Since its founding in 1999, Vacation Innovations has assembled a host of major consumer brands that provide secondary market solutions for the vacation ownership industry, including online resale and rental advertising for owners, licensed timeshare brokerage, and customized services for resorts, resort developers, HOAs and management companies. With a talented and professional staff of more than 250 employees across its offices in Orlando, FL and Exeter, NH, Vacation Innovations is reinventing the online marketplace for vacation ownership and vacation rentals.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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