Assistant Property Manager
This is not a passive management role. The Assistant Property Manager is expected to take ownership of outcomes in a fast-moving, high-accountability environment. The work is demanding, the conditions are imperfect, and the pressure is constant. Success requires decisiveness, resilience, and a willingness to lead through challenges. Those who succeed will earn trust, autonomy, and the respect that comes from delivering results when it matters most.
Are you driven by the desire to build wealth and make a meaningful impact? Do you thrive in fast-paced environments, always pushing yourself to grow and improve? Are you looking for an opportunity that challenges you, helps you develop as a leader, and rewards your ambition?
Role: Bilingual Assistant Property Management
Reports to: Property Manager and Senior Asset Manager
Job Type: Full Time, Onsite
Compensation: $58-65k per year, plus bonus incentives
Location: Denver, CO
Benefits: Health, Vision, Dental, Paid Holidays, PTO, 401K
SUMMARY -
The Property Manager (PM) is the on‑site leader responsible for the day‑to‑day operations, financial performance, and resident experience of IRIS Apartments. This role is highly executed‑focused and accountable for driving occupancy, controlling delinquency, managing staff and vendors, and ensuring the property operates in a compliant, professional, and resident‑focused manner. The PM serves as the primary point of accountability between ownership/asset management and on‑site operations. *Must have appfolio experience*
Success Metrics
- Physical Occupancy: 95%+ target
- Delinquency: trending downward and within ownership targets
- Average days vacant / turn time
- Leasing conversion ratios (leads tours leases)
- Resident satisfaction and complaint resolution timelines
Core Responsibilities
Leasing & Occupancy
Ensure pricing, concessions, and marketing strategies are aligned with market conditions and ownership direction- Prioritize leasing based on unit mix, demand, and readiness
- Maintain accurate availability, photos, floor plans, and listings across all marketing platforms
Delinquency & Rent Collection
- Own delinquency outcomes and reporting
- Execute consistent outreach cadences (calls, texts, emails, notices)
- Manage payment plans and rental assistance processes
- Escalate chronic delinquency issues appropriately and in compliance with local regulations
Resident Relations
- Serve as the escalation point for resident concerns and disputes
- Ensure timely and professional responses to resident inquiries
- Oversee renewals, lease compliance, and resident retention efforts
- Promote a positive community atmosphere and minimize resident turnover Maintenance & Property Operations
- Monitor emergency maintenance response and after‑hours coverage
- Conduct regular site walks and identify physical needs or risks
- Assist PM with daily, weekly, and monthly maintenance coordination
Team Leadership
- Lead, train, and manage on‑site staff (leasing)
- Set daily and weekly priorities for the team
Hold staff accountable to performance expectations and service standards Identify training needs and escalate staffing gaps or performance issues
Vendor & Financial Oversight
- Own leasing performance and daily leasing activity
- Monitor weekly leasing funnel metrics: leads, tours, applications, approvals, move‑ins, and notices
Reporting & Communication
- Assist PM in weekly updates to ownership/asset management on:
- Occupancy and leasing performance
- Delinquency status
- Operational risks and action items
- Maintenance and CapEx needs
- Maintain accurate records in property management software
Qualifications
- Bilingual in Spanish and English
- 2+ years of multifamily property management experience
- Proven leasing and delinquency management performance
- Experience leading a team to achieve goals. Think like a sports team!
- Strong organizational and communication skills
- Familiarity with property management software (AppFolio) is a plus.
- Knowledge of Fair Housing and local regulation.
Expectations
- High accountability and minimal hand-holding
- Comfort operating in fast-changing, imperfect conditions
- Willingness to make hard calls in the interest of the asset
- Resilience under pressure and consistency over time
Reporting Structure
- Reports directly to Property Manager/ Senior Asset Management / Ownership
- Manages on‑site leasing and maintenance team
This role is critical to stabilizing and improving property performance and requires strong operational discipline, leadership, and communication skills.
ugVtgR6RWG
