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Esthetics Educator - Evenings
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Concierge Aesthetic Medical Assistant

Spiro Plastic Surgey, LLC
West Orange, NJ

Quick Apply

Job Details

Full-time
From $23 an hour
4 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Retirement plan

Qualifications

Office equipment routine maintenance
Certified Phlebotomy Technician
Microsoft Excel
HIPAA compliance
OSHA
Working in the beauty industry
Customer service
Copy machines
HIPAA
English
Printer (troubleshooting support)
Microsoft Office
Dermatology
Medical assisting
Productivity software
Clinical confidentiality policies
Faxing
Medical terminology
Certified Medical Assistant

Full Job Description

Plastic surgery practice seeking a responsible, outgoing, and highly-motivated medical assistant to directly assist in the coordination of scheduling patients, assisting providers with non-surgical skincare treatments, and educate patients on products and services. Duties include providing excellent customer service to our patients, support to our providers, managers and employees, assisting in all daily office needs, and managing our CRM. This role will provide direct support to our Nurse Practitioner and Skin Care Specialist. This role will work seamlessly with our front office coordinators to provide excellent customer care. Reliability and flexibility with scheduling are a necessity for this position.

Duties include, but are not limited to:

Assisting patients over the phone and by e-mail with inquiries (position requires heavy phone usage with excellent customer service skills) and management of the CRM
Scheduling and confirming appointments, organizing and maintaining provider schedules, preparing reports and maintaining appropriate filing systems
Greeting patients for their appointments and assisting them with checking-in, ensuring all necessary documents are completed, rooming patients, assisting patients at check-out, and processing financial transactions
Setting patient rooms up for patient treatment
Reviewing patients' concerns, past medical history, past aesthetic treatments and communicating these to providers
Performing phlebotomy
Taking patient photographs for the medical record and Aura Scan
Performing skin care inventory counts and communicating order needs
Stocking rooms with medical supplies, taking inventory, communicating order needs
Cleaning patient rooms
Preparing and maintaining charts, including preparing medical records requests
Maintaining confidentiality and abiding by HIPAA
Initiate conversations with providers for collaboration and guidance on scheduling including resolution of scheduling conflicts
Communicating with teammates on evolving scheduling changes
Document conversations with patients, providers, and staff
Competently use practice management software, Microsoft Word and Excel, and billing websites (including Optum and Availity)
Utilize e-mail for communication in compliance with HIPAA standards
Run eligibility and benefits for patients as well as helping to educate patients on their insurance benefits
Other duties as assigned

The ideal candidate will be well versed in all popular skin care product lines (medical grade and commercial) and will have enthusiasm for aesthetics and treatments. They should have excellent oral and written communication skills and be fluent in both English and Spanish. Previous experience as a medical assistant, executive administrative assistant, plastic surgery experience, or experience within the beauty and hospitality industry is strongly preferred. Early morning and late evening office hours will be required.

Skills Required

Proven experience selling products
Medical terminology, plastic surgery experience strongly preferred
Knowledge of office management systems and procedures
Working knowledge of office equipment, like printers, fax machines, and scanners and able to troubleshoot as necessary
Competency in MS Office (MS Excel and MS PowerPoint, in particular)
Excellent time management skills and the ability to prioritize work
Attention to detail and problem solving skills
Excellent written and verbal communication skills
Strong organizational skills with the ability to multi-task
Abide by HIPAA and OSHA standards
Able to lift up to 25 lbs
Able to sit, stand, and/or walk 50-75% of work day
Ability to work flexible hours
Punctuality, attendance, and reliability
Minimum of Associate's Degree preferred

If you feel that you would be a match for our team, please submit your resume and cover letter and the office will reach out to you if we feel that your qualifications match our needs.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Are you a Certified Medical Assistant (CMA), Registered Medical Assistant (RMA) or hold another active medical assistant credential?

Experience:

Aesthetics/Dermatology : 1 year (Required)
Medical Assisting : 1 year (Required)

Ability to Commute:

West Orange, NJ 07052 (Required)

Work Location: In person

Quick Apply

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