Top 75 Wex inc Jobs | SimplyHired

Collections Support 2
WEX Inc. —Remote
- $18.30 - $20.60 an hour
- Full-time
- Heavy lifting
- Customer service
- Writing skills
- Health savings account
- Disability insurance
Customer Service Specialist
WEX Inc. —Maine
- Overtime
- Remote
- Background check
- Pass drug screening
- HIPAA
- Health savings account
- Disability insurance
Senior Android Engineer
WEX Inc. —Remote
- $121,500 - $145,500 a year
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
- Health savings account
- Disability insurance
Software Engineer 2 - AI Platform
WEX Inc. —Remote
- $96,100 - $115,500 a year
- Full-time
- Remote
- Computer science
- Computer Science
- System design
- Health savings account
- Disability insurance
Staff, Software Engineer
WEX Inc. —Remote
- $140,600 - $173,100 a year
- Full-time
- Azure
- Computer Science
- 5 years
- Health savings account
- Disability insurance
Staff, Software Engineer
WEX Inc. —Remote
- $140,600 - $173,100 a year
- Full-time
- Computer Science
- SQL
- Bachelor's degree
- Health savings account
- Disability insurance
Senior Manager, Card Acquistion Strategy
WEX Inc. —Remote
- $107,800 - $134,000 a year
- Full-time
- Remote
- SQL
- Analysis skills
- Senior level
- Health savings account
- Disability insurance
Inside Sales Representative 1 - Own Quota
WEX Inc. —Remote
- $17.10 - $23.00 an hour
- Full-time
- Background check
- Mid-level
- Analysis skills
- Health savings account
- Disability insurance
Staff, Software Engineer
WEX Inc. —Remote
- $140,600 - $173,100 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Health savings account
- Disability insurance
Deal Desk Manager
WEX Inc. —Remote
- $106,200 - $127,600 a year
- Full-time
- Mentoring
- Contracts
- Senior level
- Health savings account
- Disability insurance
Senior Software Development Engineer
WEX Inc. —Remote
- $121,500 - $145,500 a year
- Full-time
- Azure
- Computer Science
- 5 years
- Health savings account
- Disability insurance
Custodial Operations Analyst
WEX Inc. —Remote
- $55,800 - $60,900 a year
- Full-time
- Mid-level
- Finance
- Analysis skills
- Health savings account
- Disability insurance
6d
FP&A Manager, Digital & Technology
WEX Inc. —Remote
- $125,600 - $142,600 a year
- Full-time
- 5 years
- Finance
- Analysis skills
- Health savings account
- Disability insurance
Staff Backend Engineer (AI & Agentic Systems)
WEX Inc. —Remote
- $140,600 - $173,100 a year
- Full-time
- Remote
- Computer science
- Computer Science
- System design
- Health savings account
- Disability insurance
Sr. Pricing Analyst
WEX Inc. —Remote
- $70,900 - $89,500 a year
- Full-time
- 3 years
- Analysis skills
- Bachelor's degree
- Health savings account
- Disability insurance
Channel Success Manager (Enterprise Brokerages)
WEX Inc. —Remote
- $55,500 - $66,600 a year
- Full-time
- Computer literacy
- HIPAA
- Mid-level
- Health savings account
- Disability insurance
Administrative Assistant III
WEX Inc. —Portland, ME
- $30.00 - $33.50 an hour
- Full-time
- Research
- Office
- 3 years
- Health savings account
- Disability insurance
11d
Sr. Software Engineer (AI & Backend)
WEX Inc. —Remote
- $121,500 - $145,500 a year
- Full-time
- Remote
- Computer science
- Computer Science
- 5 years
- Health savings account
- Disability insurance
Senior Software Engineer
WEX Inc. —Remote
- $121,500 - $145,500 a year
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Health savings account
- Disability insurance
Sr. Client Service Delivery Manager
WEX Inc. —Remote
- $70,900 - $89,500 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health savings account
- Disability insurance
12d

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Collections Support 2

WEX Inc. -
Remote

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Job Details

Full-time
$18.30 - $20.60 an hour

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Debt collection phone call
Confidential information handling
Google Drive
Heavy lifting
Account maintenance
Phone communication
Credit risk assessment
Customer service
Writing skills
Direct client contact
Mid-level
Financial issue resolution
Financial planning risk and credit analysis
Customer payment reminders
Analysis skills
Bachelor's degree
Decision making
Debt collection payment plan
Debt collection skip tracing
Conflict management
Data interpretation
Computer skills
Debt management
Debt collection negotiation
Customer interaction during outreach
Communication skills
Collections account management
Time management
Terms and conditions negotiation

Full Job Description

About the Team/Role

Contact past due customers to understand the customer’s circumstances, negotiate payment arrangements, assess risk and provide service. Responsible for analyzing funded credit risk through the general maintenance of existing customers.

How you'll make an impact

Communicates effectively, orally and in writing, with customers to negotiate and obtain immediate payment and resolve delinquent account balances. Engages in on-going education with customers on terms and conditions, alternative payment methods. Manages and avoids creating conflict when interacting with customers. Ability to manage multiple portfolios. Utilizes judgment and experience to make decisions that effectively balance risk, quality, productivity, corporate objectives and customer retention. Manage delinquencies from rolling to the next level.
Applies industry knowledge, departmental policies and procedures, and Fair Debt Collection Practices Act to make appropriate collection decisions. Demonstrates the ability to apply consistency in work processes. Proficient use of multiple systems and collections tools to be able to reach the right party contact. Appropriate documentation of accounts and follow-up.
Self motivated, dependable and ability to work productively in a dynamic, high energy, rapidly changing environment. Competitive, persistent & assertive. Participates in associate education and development through company training programs and pursuit of industry information.
Performs additional duties and participates in special projects as required.

Experience you'll bring

Working knowledge of FDCPA and any other applicable Federal laws
Bachelor’s Degree preferred: equivalent work experience in lieu of degree (1-2 years in related field)
Enthusiasm for automation, AI, and emerging technologies, with a desire to explore their application in business processes.
Basic accounting knowledge
Effective oral and written communication skills
Analytical skills
Sound decision making/judgment
Flexible/Adaptable to change
Detail Oriented
Ability to maintain confidentiality of customer and company information
Organized/Time Management ability
Working knowledge of Google Suite
Ability to be productive while maintaining quality
Results Oriented
Self-motivated
Basic Skip Tracing knowledge
Must pass a successful background investigation

Complexity and Creativity

Must review account information and ask appropriate questions regarding the customer’s financial situation. Utilizes the account history and other available information sources to assess the customer’s situation, offer solutions, and determine risk. Daily decisions will include: establishing appropriate payment plans with customers and setting appropriate follow-up, allowing or not allowing account reactivation, determination of the necessity of a credit line increase/decrease for a customer, alternate payment options, escalating account, etc.

Guidance and Freedom to Act

This position is an autonomous position within the rules and guidelines of the department. The position is expected to evaluate all data available, consider what the customer’s needs are, and choose the appropriate rule or guideline to follow. The individual is also expected to recognize appropriate situations that may warrant an exception to rules or an outside of the box solution and present recommendations to management for consideration.

Impact

Direct impact on company profits. The position is responsible for limiting bad debt losses for the company and increasing revenue by effectively assessing risk and obtaining payment arrangements that allow customers to continue purchasing. The wrong decision can result in significant financial losses to the company. Manages delinquencies from rolling to the next level.

Contacts

External contact with customers ranging from accounts payable personnel to the CEO and personal guarantors. Frequent internal contact with other associates, departments and management.

Supervisory Responsibilities

This position does not have direct supervisory responsibilities. May provide routine information and support to less experienced staff.

Working Conditions and Physical Demands (check one)

_X_ Sitting, standing, walking, speaking on a telephone, listening, typing on a computer, and moderate lifting

_X__ Sitting, frequent standing and walking, speaking on a telephone, listening, typing on a computer

_X__ Sitting, frequent standing and walking, speaking on a telephone, listening, typing on a computer, and moderate lifting up to 25 lbs.

___ Sitting, frequent standing and walking, speaking on a telephone, listening, typing on a computer, heavy lifting 25-75 lbs., and operating a vehicle

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.

Pay Range: $18.30 - $20.60

Apply Now

Refine Your Search

wex inc jobs

Collections Support 2

Customer Service Specialist

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Software Engineer 2 - AI Platform

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Staff, Software Engineer

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Senior Software Development Engineer

Custodial Operations Analyst

FP&A Manager, Digital & Technology

Staff Backend Engineer (AI & Agentic Systems)

Sr. Pricing Analyst

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Sr. Software Engineer (AI & Backend)

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