Top 8 Wright patt credit union Jobs

Member Experience Representative I - Full Time (40 Hours) - Norwood
Wright-Patt Credit Union Inc. —Norwood, OH
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
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Senior Quantitative Credit Risk Analyst
Wright-Patt Credit Union Inc. —Beavercreek, OH
- 7 years
- Computer Science
- Finance
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Repossession Administrator
Wright-Patt Credit Union Inc. —Beavercreek, OH
- Sales
- Mid-level
- Office
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4d
VP, Internal Audit
Wright-Patt Credit Union Inc. —Beavercreek, OH
- CPA
- Office
- Finance
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Director of Compensation, Total Rewards & HR Operations
Wright-Patt Credit Union Inc. —Beavercreek, OH
- Office
- Project management
- Bachelor's degree
- Health savings account
- Disability insurance
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Assistant Manager, Mortgage Closing
Wright-Patt Credit Union Inc. —Beavercreek, OH
- Office
- High school diploma or GED
- Business Administration
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Dir, Tech Delivery–Data & Enterprise Platform
Wright-Patt Credit Union Inc. —Beavercreek, OH
- Computer Science
- 3 years
- Bachelor's degree
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Director, Retail Mortgage Originations
Wright-Patt Credit Union Inc. —Beavercreek, OH
- 5 years
- Bachelor's degree
- Recruiting
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Member Experience Representative I - Full Time (40 Hours) - Norwood
Wright-Patt Credit Union Inc. —Norwood, OH
Perform miscellaneous duties such as end of day activities, filing, answering phones, maintaining supplies, etc.
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Repossession Administrator
Wright-Patt Credit Union Inc. —Beavercreek, OH
Timely and accurately cancels repossession assignments with recovery agents once a satisfactory payment or payment arrangement is made, allowing for the…
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4d

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Member Experience Representative I - Full Time (40 Hours) - Norwood

Wright-Patt Credit Union Inc. -
Norwood, OH

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Job Details

Full-time

Qualifications

Desktop applications
Typing

Full Job Description

Member Experience Representatives I (MERs) deliver extraordinary service while accurately and efficiently processing a variety of cash and inquiry transactions for members while adhering to applicable policies and procedures. MERs proactively suggest appropriate products and services to help members better manage their financial needs and provide information about the Credit Union, its mission, and its products and services.

1) Provide extraordinary member service by being knowledgeable, engaging with members, making members feel valued and consistently applying defined service standards. Accurately process transactions for members, including but not limited to, cashing checks, receiving deposits and payments, processing withdrawals, conducting information inquiries, processing credit card advances, processing transactions from night depository, etc. (60%)

2) Listen actively to fully understand and answer members’ questions/concerns and offer guidance to appropriate products and services. Proactively identify and make appropriate qualified referrals for members that will save members time, money and/or provide peace of mind. Look for ways to enhance members’ relationships by building trust and confidence. (15%)

3) Ensures proper policies, procedures, risk mitigation activities, and operating controls are followed. (i.e., security, member identification, fraud prevention, etc.) Reports gaps in policies, procedures, and operating controls to leadership to ensure member impact and risk is mitigated. (15%)

4) Balance assigned cash drawer during and at the end of each workday. (5%)

5) Perform miscellaneous duties such as end of day activities, filing, answering phones, maintaining supplies, etc. (5%)

Required Skills

1) Must have a High School Diploma or equivalent or ten (10) years equivalent work experience.

2) Some post-secondary education is preferred.

3) Must be able to learn and apply a variety of software applications.

4) Must have accurate keyboarding skills.

5) Prior experience in a retail service environment to include cash handling and member service preferred.

6) While performing the duties of this job, the partner is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.

7) The partner is frequently required to walk and sit. The partner is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.

8) The partner must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

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Refine Your Search

wright patt credit union jobs

Member Experience Representative I - Full Time (40 Hours) - Norwood

Senior Quantitative Credit Risk Analyst

Repossession Administrator

VP, Internal Audit

Director of Compensation, Total Rewards & HR Operations

Assistant Manager, Mortgage Closing

Dir, Tech Delivery–Data & Enterprise Platform

Director, Retail Mortgage Originations

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