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Recovery Support Specialist (RSS)
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Recovery Support Specialist (RSS)
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Program Lead RSS
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Recovery Support Specialist (RSS)

Square Medical Group -
Framingham, MA

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Job Details

Part-time | Full-time
$21 - $23 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Flexible schedule
Life insurance

Qualifications

Microsoft Word
Microsoft Office
High school diploma or GED
Driver's License
Human Services

Full Job Description

About Square Medical Group (SMG)

Square Medical Group’s (“Square” or “SMG”) mission is to deliver enduring, material improvements in both clinical and wellness outcomes to patients addressing co-occurring challenges with substance use disorder (SUD) and behavioral health (BH). We do this through delivering a specialized continuum of outpatient care of 1,000+ units/week to a population of ~5,000 across Massachusetts: medication management, in-person and virtual intensive outpatient and partial hospitalization programs (IOP/PHP), transcranial magnetic stimulation (TMS), in-house laboratory services, as well as residential services.

Square’s success has only been possible through a cohort of dedicated and passionate professionals. Team members are deeply committed and personally invested in supporting Square patients and residents. Their enthusiasm stems from a genuine desire to make a lasting impact on the lives of those who face complex adversity. Each team member brings empathy, expertise, and dedication to their work, understanding the unique challenges of co-occurring disorders. Whether through providing clinical care, offering emotional support, or advocating for comprehensive treatment plans, our employees approach their roles with compassion and a relentless drive to help patients heal and reclaim their lives. Their investment goes beyond the job—they are driven by a shared mission to foster recovery and improve mental health outcomes.

All team members are required to share Square’s core values that drive all of our activities. Brief descriptions of the core values are below:

Respect: Follow the Golden rule and treat everyone, patients and colleagues, with respect
Proactive Collaboration: hold a team-first mentality in order to identify issues and collaborate with others to solve problems before they impact the business
Empathy: understand the patient population and view BH / SUD as a chronic disease
Curiosity: open, flat communication for innovation purposes (value different opinions)
Work / Life Balance: do work in a professional manner then go home each day to spend time as you see fit
Accountability: team members demonstrate respect to our providers, other front line team members, and patients by holding ourselves to the highest standard of accountability

Program Overview

The COERRS program thrives on a culture built on respect, where every team member's voice is valued; proactive collaboration, ensuring seamless teamwork to achieve shared goals; and empathy, fostering understanding and compassion in every interaction. We embrace Curiosity to continuously learn and innovate, promote Work/Life Balance to support holistic well-being, and uphold accountability to deliver on our commitments with integrity and excellence. This foundational culture empowers us to drive meaningful results while nurturing a positive, supportive, and high-performing environment.

The residential recovery programs are structured rehabilitation-oriented treatment focused on trauma-informed care and harm reduction. It is designed for motivated individuals who want to enhance the quality of their day-to-day lives. Through active engagement in groups and the development of the community, we will work together to overcome challenges that interfere with our abilities to live life to the fullest.

Residents will be assigned a weekly life skill to ensure ongoing cleanliness/maintenance of the house. Residents are expected to take part in assigned life skills. Staff will help if residents are unsure about how to complete a task. Life Skills are necessary to independent living.

On average, residents spend between three to six months in the three phases of the residential program. Each phase of the program rewards residents with increasing levels of responsibilities and freedoms. Throughout the program, residents are supported by deep expertise from SMG’s outpatient services, our core capability. Residents are also able to stay with our outpatient practice post-discharge for continuity of care.

Position Summary: Square Medical Group is looking for an energized and experienced Recovery Support Specialists to join our new team to build an exciting new co-occurring enhanced Residential Rehabilitation Services (COE-RRS) program in our new Framingham location! Our Framingham program is a 24-bed intensive treatment program providing a recovery home for adult men. This program is one of our newest models that will offer an extended stay and more robust staffing for residents with co-occurring psychiatric and substance use disorders, with flexible schedule options!

Qualifications & Education:

High School diploma or GED; Associates degree in human services preferred.
Current Certification as a Recovery Coach or Peer Specialist preferred.
Previous experience working with adults in a human service setting.
Must undergo Criminal Offense Record Information (CORI) process.

Requirements:

1-year prior experience in mental health and/or substance use disorder program(s)
Valid driver’s license.
Knowledge of Trauma Informed Care – preferred.
Knowledge of EMR preferred.

Responsibilities:

Monitor patients, provide security checks through shift, complete documentation: electronic medical record system (InSync,) shift report via Outlook, medication logbook, and other documentation as assigned.
Ability to work independently as well as part of a multidisciplinary team.
Participate in direct patient care including ensuring patient safety, interacting therapeutically in our trauma informed care program.
Flexibility to adapt to unforeseen needs or circumstances.
Comfort with multiple pathways to recovery and willingness to embrace a patient-centered approach that recognizes an individual's preferences and autonomy.
Responsible for using a company vehicle to transport patients from program location to meetings and appointments within the local community.
Assist program needs in identifying any problems and responds quickly to new challenges.
Uses his or her time effectively and efficiently; concentrates his or her efforts on the most important priorities; adeptly handles several tasks at once.
Effective use of the Internet and Microsoft Office programs such as Word, Excel, and Outlook.
Ability to handle confidential information.
Understands and implements professional boundaries.

Physical Demands:

While performing the duties of this position, the employee is regularly required to speak, hear, walk, stand, climb stairs, write, type, and lift up to 35lbs.

Additional benefits include:

Eight holidays
Twenty days PTO (15 vacation and 5 sick days)
Health insurance
Dental insurance
401(k)
Life insurance
Parental leave
Vision insurance

Job Types: Full-time, Part-time

Pay: $21.00 - $23.00 per hour

Application Question(s):

What type of employment are you seeking? (Full time, part time, per diem)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)
Overnight Shift (Preferred)

Work Location: In person

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