Job Title: Senior Services and Transportation Supervisor
Department: Human Services
Immediate Supervisor: Human Services Director
Supervises: Senior Services Aide and Transportation Driver I and II and Volunteers for the Senior Program
Pay Grade: NE7 - $21.15 - $29.61
Hiring Range: $21.15 - $25.38
Status: Non-Exempt
Classification : Full-Time
Primary Place of Work: 15193 HWY 119 Black Hawk, CO 80422
Primary Responsibility: The Senior Services and Transportation Supervisor is responsible for assisting the daily operation of the Senior Programs in Gilpin County, including the Congregate Lunch Program, the Meals on Wheels Program and the Senior Transportation Program. The Senior Services and Transportation Supervisor is also responsible for the provision of services to participants at the Dining Center and in the community; the transportation of older adults in Gilpin County to the Dining Center and medical/dental appointments, grocery shopping and other necessary trips; and the delivery of meals to clients at home.
Duties:
The duties listed below are representative of, but do not necessarily include, all the duties and responsibilities that an individual in this position may be called upon to perform.
- Provides appropriate, individual client assistance and client intervention as needed.
- Designs and implements the monthly activity program utilizing consumer and staff input.
- Coordinates events and activities with other senior agencies.
- Participates in interdisciplinary meetings to formulate/coordinate the senior program and case management.
- Provides supervision, assistance and support for senior program aides and volunteers.
- Provides direct supervision to assigned staff; makes recommendations to the Human Services Director regarding the hiring, qualification, promotion, suspension, termination and demotion of employees within the Senior Services and Transportation Program. Guides, trains, evaluates, develops and coaches employees in the accomplishment of their duties and professional goals.
- Plans, organizes and assigns daily work of personnel.
- Reviews employee timecards for accuracy and submits timecards to appropriate personnel.
- Maintains the Meals on Wheels participant caseload, including initial home visits to determine eligibility; six-month re-evaluations; information; referral and follow-up; and outreach.
- Oversees dispatch and transportation of seniors to and from community activities; particularly Congregate Lunch and field trips as appropriate.
- Adheres to all Colorado Department of Public Health and Environment guidelines, and all federal, state, regional, county and agency program policies and procedures.
- Creates and communicates any necessary new policies and/or procedures.
- Generates schedules for transportation services for seniors for Congregate Lunch, field trips and medical appointments.
- Develops and maintains routine vehicle safety/maintenance procedures to ensure optimum operating conditions of program vehicles.
- Maintains records of the Dining Center, Transportation and Meals on Wheels services and prepares statistical data for federal, state, local and agency partners’ reports, particularly the Volunteers of America.
- Ensures that the facility and vehicles are maintained in a clean and orderly condition.
- Hires, trains and distributes work load to all volunteers of the Senior Program.
- Picks up seniors at their homes, transports them for program activities and medical appointments and returns them home safely. This includes assisting seniors in and out of vehicles, loading wheelchairs and carrying groceries.
- Manage and communicate weekly food orders with the kitchen for Meals on Wheels and congregate lunch services; ensuring timely and accurate meal delivery.
- Administer program financial operations, including budget oversight, reimbursement processing, payroll system invoicing and weekly DHS deposits to the county Treasurer’s Office.
Additional Job Duties:
- Performs other appropriate duties as assigned and any duties needed to stabilize an emergency situation.
Minimum job requirements:
- Must pass background check, including traffic and criminal and a pre-employment drug screening
- Must possess FEMA IS100 and IS700a within six months of employment.
- Must possess a valid Colorado Driver’s license without any restriction due to driving record. Must also be able to drive a county vehicle.
Ability to:
- Operate 12 passenger van and maneuver around mountain roads safely.
- Must be reliable and have flexibility to adapt to scheduling and job duty reassignments.
- Demonstrate self-motivation in resolving issues without waiting a directive.
- Strong interpersonal, analytical, verbal and written communication skills with the ability to effectively communicate and interact with all levels of the organization.
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Ability to accurately and effectively transmit and receive information that is necessary to the accomplishment of goals and objectives, including effective written and oral communication in English; and the ability to listen.
- Must be able to maintain courteous and effective working relationships with the public, governmental agencies, and other County departments.
- Ability to problem solve; including critical thinking, research, data analysis, and innovation.
- Be flexible and adaptable to new situations.
- Show genuine caring through being courteous, friendly, and kind.
- Be able to handle and master conflict in a positive way.
- Ability to think creatively and come up with new ideas through being innovative.
Qualifications (Knowledge, Skills and Abilities)
1. Experience and Work Ethic
a. Previous experience working with senior citizen population is required.
b. High school diploma or equivalent.
c. Previous office experience is required.
d. Food service experience is preferred.
e. Education and experience around senior population issues; such as memory loss, dementia, Alzheimer’s, hearing loss, mobility issues, delusions/hallucinations, etc. is preferred.
2. Civic Minded
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. Must possess strong community interest, while understanding the County government organization, function, policy rules and regulations.
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Ability to work effectively both independently and as a team member.
- Ability to review and evaluate operating procedures and recommend improvements.
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Use of professional and personal discretion to protect the County from any actual and/or perceived appearances of impropriety.
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Applicate Federal, State and local laws, codes and regulations.
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Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
3. Personal Responsiveness
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Ability to establish and maintain effective working relationships with co-workers, elected and appointed officials, businesses, the general public and with the ability to communicate effectively.
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Self-directed and self-motivated in job-related tasks.
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Commitment that employment with the County is primary to all other forms of employment.
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Be punctual and prompt for work and meetings.
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Locate, organize, and retrieve department records and files in a timely fashion.
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Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
4. Knowledge of
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Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and supervision of staff.
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Organizational and management practices as applied to the analysis and evaluation of projects, programs, policies, procedures, and operational needs.
- Applicable Federal, State, and local laws, codes, and regulations.
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Principles and practices of employee supervision, including work planning, assignment, review and evaluation, mentoring and training of staff.
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Some knowledge of Microsoft Word and Excel is preferred.
Mental/Physical Demands:
- While performing the duties of this job, the employee is occasionally required to stand; bend, walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb stairs; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
- While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to fumes or airborne particles and vibration. The noise level in the work environment is usually moderate.
The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in an office environment and outside settings. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax/scan machines. Ability to tolerate and be productive in a quiet to moderate noise level in the work place. Employee will have periodic exposure to hazards in the field such as driving and inclement weather.
The above statements are intended to describe the general nature and level of work. They are not intended to be an exhaustive list of requirements, duties and responsibilities. Gilpin County provides reasonable job-related accommodations for disabled persons. Must pass drug screen and pre-employment screening.
- Part-time and Temporary staff are ineligible for the following benefits: medical, dental, vision, 401A, Life Insurance, Short-term & Long-term Disability plans in additional to Long-term care. See the benefit details at the end of the job posting for part-time options.
Benefits for Full Time Employees:
Paid Holidays: Gilpin County provides 13 paid holidays per calendar year. An employee will be paid ten (10) hours per holiday.
Vacation: The first year of employment, (based on the anniversary of the hire date) full-time employees are given 40 hours of vacation and earn 3 hours of paid vacation leave bi-weekly. After that time, leave shall accrue as follows:
Lump Sum on Date of Hire (Hours)
Hourly Accrual Rate
(bi-weekly)
Full-Time employees are encouraged to take their earned vacation leave each year. Vacation time accrual shall cap at the maximum amount and shall not exceed the maximum accrual amount, based on total months of service.
Sick Leave: Full-Time employees shall accrue four (4) hours of sick leave each bi-weekly pay period. The maximum sick leave that may be accumulated by such an employee is 600 hours.
Medical Plans: Gilpin County offers two medical plans with Kaiser and United Health Care. Gilpin County offers a Health Reimbursement Account (HRA) for all employees to cover co-pays, deductibles, and other medical expenses. Employees are eligible for benefits the first of the month following 30 days of service. This HRA card will have $3,000.00 on it for an individual or $6,000.00 for a family. Both plans have a max out of pocket for $1,000 individual or $2,000 per family after the use of the HRA card for in network expenses.
United Health Care Monthly Employee Cost:
Employee Only/Employee and Spouse/Employee and Child(ren)/Employee and Family
$80.85/$167.72/$149.40/$234.30
Kaiser Permanente Monthly Employee Cost:
Employee Only/Employee and Spouse/Employee and Child(ren)/Employee and Family
$72.60/$152.62/$134.47/$210.90
Dental Plan: Gilpin County offers dental coverage through Delta Dental with PPO and Premiere network coverages. Individual deductible at $50 and family deductible at $150. In network coverage for preventative and diagnostic services are covered 100%, basic services covered at 80%, major services at 50%, and ortho covered at 50% with a $2,000 max. The plan offers a “Right Start 4 Kids” plan that covers most children basic services up to their 13th birthday at 100% with no deductible (some exclusions apply). Annual max this plan pays for covered dental services is $2,000 per individual covered on the plan.
Delta Dental Monthly Employee Costs:
Employee Only/Employee and Spouse/Employee and Child(ren)/Employee and Family
$0.00/$28.71/$54.00/$72.50
Vision Plan: Gilpin County offers vision coverage through VSP. In network coverage includes copays at $10 copays with an allowance of $175 per pair of either one prescription eyeglasses or contacts yearly on a 12-month calendar basis and discounts on Lasik.
VSP Vision Monthly Employee Costs:
Employee Only/Employee and Spouse/Employee and Child(ren)/Employee and Family
$0.00/$3.20/$3.40/$5.60
Retirement: Two retirement savings plans are available through the Colorado Retirement Association: 401(a) and 457 Deferred Compensation Plans
- The 401(a) has a 5% required full match with a 4-year vesting period.
- The 457 Plan is optional and has Pre-tax and Roth Options available. After four years of service, this plan could also include a County match as described below.
Social Security, as required by law: 6.2% required full match.
Effective July 8, 2025, for all new employees hired on or after this date, the graduated vesting schedule for the 5% match on employees’ 401(a) plan is as follows:
1 year to less than 2 years
2 years to less than 3 years
3 years to less than 4 years
Starting January 1, 2026, two new voluntary retirement plan matches will be initiated, with one plan for POST (law enforcement officers) and a second for all other employees, based on years of service. The employee would need to make voluntary contributions into a 457 account at the minimum level in order to be eligible for the County match into the employee’s 401(a).
POST 401(a) eligible positions, 1:1 match
POST Employee Contribution to 457
All other 401(a) eligible positions, 1:2 match
Employee Contribution to 457
Short-Term Disability: Short-term disability pays 60% of your earnings with a max of $1,000 per week for up to 11 weeks. Benefits begin on day 15 and your first two weeks you will have to cover with sick, personal, or vacation time. Gilpin County covers 100% of the premium cost of this plan for the employee.
Long-Term Disability: Long-term disability kicks in after 90 consecutive calendar days of a qualified disability. The plan will pay 60% of your earnings with a max of $5,000 monthly. Gilpin County covers 100% of the premium cost of this plan for the employee.
Employee Assistance Program (EAP): EAP is provided through Triad All one Health for employees and members of your household. Services are confidential and available 24/7. A wide variety of services including but not limited to: Emotion well-being support with up to 6 Counseling sessions per issue each year. Daily life assistance guidance on a variety of topics. Online resources with articles, assessments, search tools, webinars. Free 30-minute consultations on legal services and financial services. A discount center to find deals on products, services, travel and more!
Gilpin County Parks & Recreation: Employees receive free memberships, as well as 20% discounts on most services such as childcare, leagues, rentals, in house classes but does not include contract classes.
Benefits for Part Time and Temporary Employees:
Sick Leave: Leave accrues at the rate of 1 hours of sick leave per 30 hours worked to a maximum of 45 hours per year.
Retirement: As a part time or temporary employee, you may participate in the optional 457b or 457 Roth plan. These plans may be started, stopped, and changed anytime during your employment.
Employee Assistance Program (EAP): EAP is provided through Triad All One Health for employees and members of your household. Services are confidential and available 24/7. A wide variety of services including but not limited to: Emotion well-being support with up to 6 Counseling sessions per issue each year. Daily life assistance guidance on a variety of topics. Online resources with articles, assessments, search tools, webinars. Free 30-minute consultations on legal services and financial services. A discount center to find deals on products, services, travel and more!
Retirement: Gilpin County offers optional 457b or 457 Roth plans. The optional 457b plans may be started, stopped, and changed anytime during your employment
Gilpin County Parks & Recreation: Employees receive free membership, as well as 20% discounts on most services such as childcare, leagues, rentals, in house classes but does not include contract classes.
