Top 98 Jr. technical support specialist Jobs in Dallas, Tx

Sr. Technical Support Specialist
Alliance Defending Freedom —Plano, TX
- 5 years
- Office
- Windows
- Paid holidays
- Disability insurance
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Senior Service Desk Specialist
Exeter Finance LLC —Irving, TX
- $31.00 - $42.95 an hour
- Full-time
- Computer Science
- Office
- Windows
14d
HVAC Support Specialist (In-Office) - MUST HAVE HVAC EXPERIENCE
Comfortside West LLC —Lancaster, TX
- From $30 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid training
- Health insurance
Quick Apply
Water Resources Engineer III - Ecological Restoration
Resource Environmental Solutions LLC —Dallas, TX
- Remote
- Construction site
- 5 years
- Quality control
Senior Underwriter, Professional Liability/Cyber, Financial Lines
Risk Specialists Companies Insurance Agency, Inc. —Dallas, TX
- Email
- Office
- Team management
- Mentoring
- Health insurance
Quick Apply
System Reliability & Support Lead - Hogan and Umbrella
PNC Financial Services Group —Dallas, TX
- $75,000 - $150,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Wellness program
- Health savings account
2d
Consulting Actuary
Martin and Company —Texas
- $120,000 - $150,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- 5 years
- Health savings account
- Paid holidays
Fire Protection Engineer
Allied Fire Protection —Carrollton, TX
- Full-time
- 5 years
- Engineering
- Research
Military Service - U.S. Air National Guard, Biomedical Equipment
Military Service - U.S. Air National Guard Recruiting —Texas
- From $49,838.78 a year
- Full-time
- 18 years or older
- Military
- High school diploma or GED
- Health insurance
Senior Design Engineer - BAS
Confidential —Dallas, TX
- $100,000 - $120,000 a year
- Full-time
- Clean driving record
- 5 years
- Computer literacy
- AD&D insurance
- Paid holidays
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Distribution Engineering Supervisor
Leidos —Texas
- $73,450 - $132,775 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Bachelor of Science
- Engineering
- Flexible schedule
3d
Business Operations Specialist
o9 Solutions —Dallas, TX
- $74,909 - $103,000 a year
- Full-time
- Microsoft Word
- Mid-level
- Master's degree
Lead Data Center Support Services Technician
Oracle —Red Oak, TX
- Computer science
- Computer Science
- Bachelor of Science
Technical Specialist - Java, Spring Boot, AWS, Docker
HCLTech —Dallas, TX
- $172,000 a year
- Mid-level
- AWS
- Mentoring
6d
Senior Technical Specialist- SRG
The Travelers Companies, Inc. —Richardson, TX
- $94,400 - $155,800 a year
- Hybrid work
- Databases
- High school diploma or GED
- Bachelor's degree
- Wellness program
- Continuing education credits
Data Center Expert Specialist Manager
Kearney —Arlington, TX
- $194,000 - $212,000 a year
- Full-time
- Management
- Senior level
- Profit sharing
- Wellness program
Senior Implementation Specialist
Sum Theory, Inc. —Plano, TX
- Full-time
- Remote
- Travel
- Senior level
- Leadership
Quick Apply
Customer Support Representative
Safran —Grand Prairie, TX
- Full-time
- Mid-level
- Office
- High school diploma or GED
7d
Jr. Specialist, Valuation
Resolute Investment Managers —Irving, TX
- Extended hours
- Hybrid work
- CPA
- Research
- Mid-level
- Work from home
Quick Apply
Enterprise Architect - Texas
Hewlett Packard Enterprise —Dallas, TX
- $146,000 - $343,000 a year
- Full-time
- 7 years
- Writing skills
- English

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jr. technical support specialist jobs near dallas, tx

Sr. Technical Support Specialist

Alliance Defending Freedom -
Plano, TX

Quick Apply

Job Details

Benefits

Paid holidays
Disability insurance
Dependent care reimbursement
Health insurance
Dental insurance
Flexible spending account
Paid time off
401(k) 4% Match
401(k) matching
Life insurance

Qualifications

Enterprise software
Equipment troubleshooting
Microsoft Exchange
Windows
Microsoft Office
Email configuration (technical support)
Collaborative technology platforms
Microsoft Teams
SharePoint
macOS
Video conferences (communication methods)

Full Job Description

Make a difference with us! At Alliance Defending Freedom, we believe God has brought you here for His purpose—to stand for truth and defend the God-given right to live and speak it. Together, we protect religious freedom, free speech, the sanctity of life, marriage and family, and parental rights. Review our Statement of Faith to ensure we're a fit for you.

Location: Dallas, TX

Team Overview

In this role, you are responsible for investigating, diagnosing, and resolving technical support issues for the ministry. In addition to serving your peers with IT related issues, you will also act as an advanced support specialist for your team by assisting junior-level team members when needed and investigating more complex issues. In this role, you'll work out of our new Texas office and report to our Service Desk Manager.

Key Responsibilities

Provide advanced onsite and remote technical support across all ministry platforms, including cloud-based applications, SaaS tools, endpoint devices, and network systems, leveraging modern remote management and monitoring tools.
Document, track, and monitor all incidents and service requests within the IT service management (ITSM) platform to ensure timely resolution, accurate reporting, and knowledge base maintenance.
Coordinate with team leads, IT personnel, and third-party vendors to address issues related to existing IT systems, cloud platforms, and implementations of new technologies, including migrations and integrations.
Triage, prioritize, and route service desk tickets using the Service Desk system, ensuring proper categorization, escalation paths, and SLA compliance across all support tiers.
Serve as the primary owner of Tier 1 and Tier 2 (advanced) support incidents, including escalations from Tier 1; engage Tier 3 or vendors as needed for complex infrastructure or application issues.
Assist end users experiencing technical difficulties with a customer-first approach, ensuring all work is carried out in a timely manner, within defined SLAs, and with clear status communication throughout resolution.
Collaborate with IT infrastructure, Enterprise Applications, Cybersecurity, and development teams to reproduce issues in test environments, validate patches and fixes, and support change management processes.
Manage IT asset inventory and equipment lifecycle, including procurement tracking, hardware refresh cycles, configuration, imaging, and disposal, using asset management tools to ensure accurate records and minimize downtime.
Administer, update, and troubleshoot unified communications systems, including VoIP/cloud telephony platforms, video conferencing tools (e.g., Microsoft Teams, Zoom), and collaboration technology.

Minimum Qualifications

5+ years of experience in IT service desk operations.
Proficient in Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive), Windows 10/11, macOS, and other enterprise software applications.
Proven troubleshooting and problem-solving skills.
Excellent communication and customer service skills.
Ability to travel as needed.

Pay & Benefits

At Alliance Defending Freedom, we offer a competitive compensation and benefits package to support your well-being and growth. While we do not disclose specific salary ranges, our compensation is competitive with top non-profit law firms. Our benefits include 100% covered medical and dental insurance, medical and dependent care reimbursement, paid disability, long-term care, life insurance, and a 401(k) plan with a 4% company match. We prioritize work-life balance with paid time off and 12 paid holidays each year.

Want to Know More About ADF?

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Refine Your Search

jr. technical support specialist jobs in dallas, tx

Sr. Technical Support Specialist

Senior Service Desk Specialist

HVAC Support Specialist (In-Office) - MUST HAVE HVAC EXPERIENCE

Water Resources Engineer III - Ecological Restoration

Senior Underwriter, Professional Liability/Cyber, Financial Lines

System Reliability & Support Lead - Hogan and Umbrella

Consulting Actuary

Fire Protection Engineer

Military Service - U.S. Air National Guard, Biomedical Equipment

Senior Design Engineer - BAS

Distribution Engineering Supervisor

Business Operations Specialist

Lead Data Center Support Services Technician

Technical Specialist - Java, Spring Boot, AWS, Docker

Senior Technical Specialist- SRG

Data Center Expert Specialist Manager

Senior Implementation Specialist

Customer Support Representative

Jr. Specialist, Valuation

Enterprise Architect - Texas

I want to receive the latest job alert for jr. technical support specialist in dallas, tx

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