restaurant manager

shift manager

team member

restaurant general manager

shift leader

&pizza

The starting pay for a entry level postition is better than most fast food/grocery jobs in VA ($15 an hour). Basically chipotle but for pizza. Good part time job for young people. Sometimes its slow and we have to send people home. Sometimes we dont have enough people due to scheduling. Like every business, they’re trying to find ways to save money. Work days can sometimes be stressful especially on weekends but can also be unpredictable. Whether its fun or not depends on who you are as person and who you work with. You will be fine if you just show up on time, stay to yourself and don’t get caught up in drama (unless you like drama). The work is very simple and repetitive. I wouldn’t advise this job if you hate speaking up or projecting when you need to. 



(ONLY for Carlyle Location: It is a brand new store which opened at the beginning of September 2021. Do not expect 40 hour work weeks. There is a lot of construction going on in the area and we are not super busy compared to other &pizza stores. As of now, if you have open availability you will be lucky to get 30+ hours a week as a team member. Hence “Good part time job”. Maybe check back when the apartments are done being built.)

What is the best part of working at the company?
Honestly nothing - this company is so unbelievably disorganized and has their priorities all out of wack. Maintainence tickets go unaddressed for months with no resolution due to no one truly being in charge of making sure they get resolved.  Promos are often sent out with minimal prior warning and can last for days. They're often poorly explained and mainly exist as a cash grab. Also due to the price change where extras are no longer charged for, there is effectively no true way to control your CoGS anymore which they will complain to you about weekly if you are not in line.

What is the most stressful part about working at the company?
Everything, upper management is disorganized, impulsive and genuinely only cares about making money. Their actions show blatant disregard for store operators and employees.

What is the work environment and culture like at the company?
You most likely will never see your district leader and when you do whatever help or support you receive will be minimal. They will also on you constantly because this company rolls out at least a half dozen new products every single quarter.

&pizza is fast food, the job is only going to be so great. What makes it worth going to work every day are the relationships I've built with my team members.
As for my district leader and above, their poor decisions in regards to store openings, supporting their staff, and inability to communicate important information leave much to be desired. If you are a shop leader, expect to be thrown around to multiple different stores in the tri-state area to compensate for the poor decisions made by corporate and your leader. If you are anything below a shop leader, expect tedious and sometimes stressful shifts, accompanied by extremely inconsistent hours. Also expect to see or even train new management hires after being sold the dream of internal promotion and "growth opportunities". The only redeeming qualities are the in-shop employees and the culture. If I didn't believe the message of inclusivity that &pizza stands for, I don't think I would continue to work there. 

I think walking into &pizza for the first shift, I thought I'd eventually crack under the weight of handling people's food at a pace faster than I was familiar with, weekend nightlife. However after a couple months, I was already well adjusted and found myself acclimated with putting together and opening a new store, having regulars specifically ask for me and being one of the most senior tribe members of this particular store. And I think if there were to come a day when I left the establishment, I'd have an impact on the energy we've managed to form around the shop with those in the area. A genuine connection between those that come in for food, and, those that come in to work.

Worked here for two years. They know how to sell it I'll give you that. I've worked in a shop with no GM for months. They don't hire within they hire outside. Only thing that made this job bearable was my tribe and some guests. Other than that this job and what they're about is mainly for show and marketing. They're shady and don't do things by the book. I was forced to sign a resignation that I didnt write. The favoritism is always at an all time high, Ive been short staffed multiple times and even left on a shift alone by myself one night. I've endured a lot of uneccessary inconveniences from this job only to be forced out. If you're looking for a place with some purpose this isn't it. If you just need a job to hold you for a few till you find something better this is the place to go.

A typical day started off by finding out how short staff you were and how much slack from others you had to pick up.

Favoritism, favoritism, favoritism.. that's all I have to say. If you are not in an inner circle, just quit because you will hate being there.

Managers only care about getting guests in and out of the door. They do not check food safety or quality. I only saw temperatures being taken of food, ONCE. 

Training is a joke. You get hired for one job, but you do another..

The hardest part of the job is when corporate comes in and sends most of the staff home and its just 2-3 of you doing the jobs of 5-6 people but being compensated as one. 

STAY AWAY!

The company overall offers a lot of benefits and really seems to care for workers especially in the food service industry. The fight for great causes and pay a good wage for hourly workers. They have a lot of great ideas and designs.

Just because the culture is strong, doesn’t mean that it falls all the way down. Tons of favoritism, sneaky behaviors/gossip amongst upper management, and a lack of organization. Laid off during covid just to need to hire 6 months later. 

Depending on your location, your leaders, it can be an overall good job with decent work/life balance if you are staffed and have the right support. 

Lot’s of changes in the company over the last two years. The support office is constantly changing and the culture isn’t as good as it once was with some of these new executives brought on that only care about money and forget about the people working for them. They are constantly hiring new external shop leaders that come and fail or get over stressed. The compensation is very low for being in expensive DC and the benefits are horrible. As a shop leader you have to deal with many problems especially late at night and it’s frustrating how these new external leaders don’t understand the struggles we face or how much we actually do. They talk a lot of positive things but don’t follow through with any of it.

The company itself was alright but sadly the experience is based on which shop you’re in and the management. I was able to learn about leadership from what I DIDNT LIKE FROM MY MANAGEMENT. I got good experiences too with growing with the company a bit. 2020 really crashes the whole company and the morale went down the toilet. People thought that because they survived the biggest lay off of the company that they were untouchable. There is nepotism, favoritism and no support from even HR in many events of bad management. I guess they really needed their employees no matter what. 

I absolutely loved the first shop that I worked at. Didn’t enjoy the second shop that I’d tranferred to. The job is fun and you meet people from all over and sometimes you the first or last person they see. I loved when it was steady so you got to move around and not be delegated to the dough your entire shift. Each shop is unique. I do suggest if joining the tribe you visit the shops you’re looking at better your tribe members will make you love or hate coming in for early or late shifts. They make or break your experience so it’s best that you make sure that find your place within your shop so you can keep it fresh.

Top Job Titles	Average Salary
Restaurant manager 5 salaries reported	$63,916 per year
Shift manager 3 salaries reported	$19.10 per hour
Team member 3 salaries reported	$17.60 per hour
Restaurant general manager 22 salaries reported	$64,386 per year
Shift leader 1 salary reported	$16.00 per hour

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