barista

district leader

office assistant

coffee shop assistant

administrative assistant

787 Coffee Co.

Typical Day at Work:
A typical day at work starts at 7 am and finishes when operations end, which can vary depending on the day's demands. Every leader and barista gives their 100% effort, making us a strong and united team. We work together to ensure excellent customer love and high-quality coffee.

What I Learned:
I've learned so much through our weekly training sessions on Tuesdays, which help us develop new skills and stay up-to-date on company initiatives. Sharing results and new ideas with the team creates a sense of belonging and encourages innovation. I've gained valuable knowledge about coffee, customer love, and teamwork.

Management:
Our management team is supportive and helpful, providing reminders and guidance to push us towards greatness. They foster a positive work environment and recognize individual contributions, making us feel valued and motivated.

Workplace Culture:
Our workplace culture is built around the "from farm to cup" philosophy, emphasizing the importance of supporting farmers in Puerto Rico and promoting sustainability. This mission-driven approach creates a sense of purpose and pride in our work.

Hardest Part of the Job:
The hardest part of the job is the long hours, starting at 7 am and finishing at 8 pm daily, with only two days off. However, the flexible scheduling and ability to request time off or ration time helps balance it out.

Most Enjoyable Part of the Job:
The most enjoyable aspects of my job are:

- Continuing to learn and grow with the company
- Enjoying delicious coffee and sharing it with customers
- Having nice conversations with customers and building relationships
- Appreciating the company's flexibility and understanding when requesting time off or vacation time

Overall, I'm grateful for the opportunity to work with such a strong team and contribute to a company that values its employees and customers.

Working at 787 Coffee Co. had a few positives, but overall my experience was not very satisfying. On the positive side, the company promotes Puerto Rican coffee culture, which was nice to be part of, and some of my coworkers were supportive and friendly.

However, the challenges outweighed the benefits. Management communication was often unclear, leading to confusion about responsibilities and expectations. Training felt rushed, leaving new employees to figure things out on their own. The workload was inconsistent—sometimes extremely busy without enough staff support, other times slow with little structure.

Pay and benefits did not feel competitive for the amount of effort and energy required, and scheduling could be disorganized, making it hard to maintain a good work-life balance. Feedback and recognition for hard work were minimal, which made it difficult to feel motivated.

Overall, while I appreciated the mission of promoting coffee and culture, the lack of proper management, fair compensation, and clear support for employees left me dissatisfied. With improvements in leadership and employee care, this could be a much better place to work.

Don’t work here. Management will micromanage and harass you until you develop anxiety issues. Baristas have no idea how to do some of the most basic tasks due to complete lack of training. For a company that considers themselves a specialty coffee company and charges an arm and a leg for their drinks, you’d think they would offer training or some sort of guidance. Nope. If you ask questions or ask for help you will be ignored. Your hard work will go unnoticed. But the second you make one small mistake, you’ll be reprimanded for it. Management blames baristas for their mistakes and they don’t take responsibility for anything. You’ll be forced to work long hours with no breaks even if you ask for one. Lots of shady practices. Save yourself the trouble and look for literally any other cafe job, even a Starbucks is better than this. Trust me 

This is a good place to learn coffee and how to be a barista. The clientele is okay and the cafe is small but cute. However, it was my experience that the work environment was challenging. The company is sales driven and, as employees, we were expected to upsell in every transaction. There were also daily expectations for google reviews, photos, and videos from customers, which was part of how the company measured “connection”. In my experience, the managers’ approach came across as micromanaging. Low numbers were interpreted as not doing enough, even when the team was working hard. I feel the management style does not foster a positive work environment which makes it incredibly difficult to do what you love (make great coffee).

What is the best part of working at the company?
The free coffee and slight employee discount, easy job on slow days.

What is the most stressful part about working at the company?
Management, I feel constantly pressurized by higher ups, and am required to notify of upselling and positive reviews every shift. They advertize connection and creating a good experience for our customers, but with the disrespectful management and high expectations its hard to stay in my best mood.

What is the work environment and culture like at the company?
Controlling, co-workers are always enjoyable but rare to get interaction since we work alone every shift.

For starters, they expect a lot from a barista. Most, if not ALL the time , you're the only one working behind the counter, and they want you to complete several tasks that are sometimes hard to complete during your shift due to rush and slow hours. If not completed, you will be contacted AFTER your shift and sent long, passive-aggressive messages from district leaders and even your coworkers. They try to build this narrative that their business is welcoming and homey, but at the end of the day, the work environment doesn't reflect this. In fact, it is hostile and toxic. All they care about is sales rather than the wellness of their baristas... the people that TRULY hold the company on their shoulders. 

There's a reason it's so easy to get hired, because they know this job is impossible to keep. I've worked in many corporate and fast food places before, and I've never had a working experience this horrible. Every week, you have a meeting where they threaten to fire you. Pure fear mongering. There is not one positive thing about this job. One day, there will 100% be an exposé piece written about the toxic working environment and capitalistic corporate greed of this company. The only thing they care about is money. I was desperate for a job, but each shift left me exhausted and in tears. It's not worth it, please avoid this job at all costs.

What is the best part of working at the company?
The best part of this job was the free coffee that’s it.

What is the most stressful part about working at the company?
Everything was stressful 
At some locations you are expected to work by yourself.
Some locations aren’t as busy so management will not care about the needs of that store.
The management is incredibly disrespectful, unprofessional, and disorganized.

What is the work environment and culture like at the company?
They will more than likely give you the tiniest bit of training and then throw you in then get mad at you for not knowing what to do

When I started, I initially asked for a full time position and was told they’d give me the hours and then when I began working, they were giving me less and less hours. Management needs to improve on communication, training, and recognition of their employees. There’s literally no one to rely on here. Just a job you can bear with as a part-time. They ask for a lot each time, nothing seems good enough. No compensation for the competitions they do, only for the Team Leads, not employees who are the ones actually doing the work. Simply do your tasks and go on with your day, don’t think too much. 

If you have the personality where you are willing to do anything unquestioningly and have no shame in interacting with people this will be the job for you. The first day I started I was told by regulars that this place is a “revolving door”, workers come and go so often. All they care about is sales, this is essentially a sales job where you also have to make coffee. You have to upsell every transaction, as well as collect reviews and take photos of customers every shift. The upper management is genuinely horrible and makes everyone quit. I strongly urge you to work elsewhere. 

Top Job Titles	Average Salary
Barista 80 salaries reported	$15.74 per hour
District leader 2 salaries reported	$52,750 per year
Office assistant 3 salaries reported	$19.00 per hour
Coffee shop assistant 3 salaries reported	$12.67 per hour
Administrative assistant 1 salary reported	$36,000 per year

Working at 787 Coffee Co.: Company Overview and Reviews

787 Coffee Co.

787 Coffee Co. Ratings

Popular jobs at 787 Coffee Co.

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected