dental office manager

public relations assistant

office manager

dental assistant

dental office assistant

A+ dental

While the office appears inviting at first glance, my experience working here told a different story. The environment was slow, yet not efficient or well-organized. Long wait times, inconsistent communication, and unclear expectations made the daily operations feel reactive rather than professionally managed.

Patient care was frequently stated as the top priority, but in practice, it often took a back seat to rigid scripts and overly controlled interactions that didn’t allow for real judgment or flexibility. Adaptability was discouraged, and the definition of “professionalism” seemed more focused on appearance than meaningful support.

The job was described as offering daily learning opportunities, but I found it largely repetitive, with an emphasis on scripted phone interactions and limited exposure to anything beyond basic front desk duties. There was little room for growth, critical thinking, or skill development.

I also noticed that new employees were encouraged to submit online reviews early in their employment, which may explain the disconnect between posted ratings and actual day-to-day experiences. During my time there, I saw several candidates walk out of interviews, which further reflected the culture and leadership issues.

While the rest of the staff seemed friendly and professional, the overall environment lacked structure, support, and room for development. I would not recommend this position unless significant changes are made to leadership and operations.

Wow, I've never had a worse job interview experience. The Interviewer, Kenny Su, was extremely disrespectful throughout all the interview. He talked down to me like I didn't deserve to be there, Like he wasn't the one that called me for an interview. They put things on their job listings like "no experience needed" "payed training", and then berate you when you don't know exactly how to do the job they want. Kenny gave me an assessment, and then berated me for not doing everything right. Kenny Su was very rude upon reading my Resume and finding out certain details, like my past job experience, and was very clear about how he felt about it (clearly, he didn't even glance at my resume before calling me in for an interview). 

I don't know about the workplace as a whole, but my interview with Kenny told me everything I need to know about the job. His extremely rude and disrespectful behavior is a big indication on how he treats his current employees, which is a shame because they all seemed like very nice and wonderful people to work with. 

If you're from A+ Dental, don't bother to respond. You should start putting experience requirements on your job listings instead of talking down to your interviewees, it doesn't make you look good. From previous responses and the interview, I can gleam that there is not a shred of profession in this office. What a waste of my time.

Working at A+ Dental was a frustrating experience. 
When I was hired, I was told there would be full training, but in reality, I was thrown into the job with minimal guidance. 
When I made mistakes, there wasn’t much constructive feedback—just criticism.
The turnover rate was incredibly high. New employees came and went so fast that I stopped bothering to learn names.
It felt like no one stayed long enough to settle into the role. 
Management was more focused on micromanaging than providing real support, and there wasn’t much accountability at the top.
One of the hardest parts of the job was handling patient complaints about unexpected charges. 
Patients would often be frustrated about billing, but I wasn’t given the tools or information to help them. 
Pressure is put on employees to push services that patients don’t always understand. 
I often found myself in situations where I had to navigate unclear billing practices and frustrated patients
It made my job stressful because I was expected to smooth things over without being able to fix the root issue.
Overall, the experience was chaotic, and I wouldn’t recommend it to someone looking for a structured and supportive work environment. 
The lack of stability and real leadership made it a tough place to work

The ad for the job says "no dental experience required, WE WILL train." Needless to say, that was so far from the truth. Day one I was practically yelled at for not answering the phones correctly. I answered the phone in a friendly manner, was helpful to the patient, but being that I didn't reel in "the big fish," (at least that's what the manager likes to call the patients), I failed. From that point on, I was no longer allowed to answer the phones and when I did and that was because everyone else was busy and I took initiative and answered, he let me go. I have never worked someplace where my job was threaten every day, despite being on time, showing up everyday, and working hard. This man speaks to everyone including the doctor like they are two year olds. No respect at all. Even the patients complained about their business practices. I was warned that this place had a revolving door when it came to employees and they were correct. Do not waste your time, it is a very stressful and unhealthy working environment. Those who are there are just there until something better comes along and that means if McDonalds was hiring they would leave, that's how bad it is. This was the worst place I have ever worked.

Working at A+ Dental has been a truly rewarding experience. A typical day starts at 8am where the team reviews the day's schedule and goals. The work is organized, patient-centered, and highly efficient, which makes the day run smoothly from start to finish. During my time here I've learned about building trust with patients and communicate effectively as part of a healthcare team. The management is approachable, transparent, and genuinely cares about both staff and patients. I was provided clear guidance, constructive feedback, and ongoing opportunities for growth. The workplace culture is one of collaboration, respect, and continuous learning. The hardest part of the job is keeping up with the pace during high-volume days, but with such a great teamwork, even that becomes manageable. The most enjoyable part of the job is seeing patients leave with a smile, knowing that I played a part in improving their  confidence and comfort. Overall, A+ Dental is a place where you can grow professionally, feel valued, and be proud of the care you help provide every day.

I was contacted for an interview within hours of applying, which initially seemed promising. However, I ended up waiting over an hour and a half past the scheduled time, only to be told in under a minute that I wasn’t a fit for the role I applied for but might be considered for a different position.

I returned for a second interview the next day and experienced another long wait. I accepted the job offer but chose to leave  after starting due to the rigid and unreasonable management approach. Communication was poor, and expectations were unclear. The approach to customer service was overly scripted and didn’t allow for real-world flexibility, which created unnecessary conflict and confusion.
There appeared to be pressure on new hires to leave positive reviews online, which may contribute to the disparity between my experience and the ratings posted. There is a very high turnover for positions in this practice due to management.
The rest of the team seemed friendly, but the overall culture was disorganized and unsupportive.


I feel I need to write this review to warn people. I've managed my own dental office before and I was very disturbed by what I saw there!

When I arrived for my interview, I heard yelling and screaming coming from the back office as one of the receptionists was being yelled at. I found this very unprofessional.

The interview process is strange. They have you jump through hoops with all these assessments. I completed one online and then when you get to the office you are expected to take more assessments that take over an hour. I feel this should have been mentioned prior to me coming here. I did not have time to complete the assessment so I left. But I had a chance to talk to the girls there and they seemed miserable.  They told me that although they had started just days prior the turnover was so high so they are expected to pick up everyone's work with no training whatsoever. Not only that but they are constantly verbally berated, threatened, and abused. Very sad to see. Do not recommend

I worked at this company for a period of time and found the experience to be challenging. The job listing I initially applied for did not fully reflect the reality of the position, and some of the advertised benefits were not provided. Opportunities for professional growth were limited, and the work environment did not encourage continuous learning.

Additionally, the management style was difficult to work under, with frequent high-stress interactions that created a tense workplace atmosphere. Communication within the company could be improved, particularly regarding patient interactions and administrative processes.

That being said, the dental staff was professional, skilled, and genuinely cared about patient care. They were a pleasure to work with and demonstrated a high level of expertise in their roles.

For those considering employment here, I recommend asking detailed questions during the hiring process to ensure clarity on job expectations and benefits.

I am currently in the interview process with A+ Dental. In the span of two interviews, I have learned several key factors about the company and work environment itself. First off, I can state that the work environment is very professional, and everyone in the office seems very attentive to their job. I feel like having a good working environment like this will allow employees to grow and look forward to their day to day job. In addition, A+ Dental has demonstrated and informed me during the interview process about the growth opportunities there are to offer. With applied skills learned through attending institutions and training on the job to your work ethic, there is only room for yourself as an employee to grasp onto the new skills and become better. I enjoy the challenge this job has to offer in matters of learning, working in a fast paced environment, and look forward to becoming a valuable asset to this team at A+ Dental.

From what I've seen, a typical day consists of answering and making patient calls, inputting patient information into the computer, and knowing how to handle different situations properly. I learned that in this environment it is best to be straightforward and direct so as to not waste time and be as efficient as possible. The hardest part of the job for me was figuring out how to handle customer calls while providing the client with what they need. I also had a hard time with looking up customer information while on the phone with them. Multitasking is a big part of this job. It is very different from my current place of employment. The best part about this process is seeing how these skills are applied first hand, and knowing that I will be able to gain these skills if I continue down this path.

Top Job Titles	Average Salary
Dental office manager 3 salaries reported	$27.67 per hour
Public relations assistant 3 salaries reported	$22.00 per hour
Office manager 1 salary reported	$22.00 per hour
Dental assistant 1 salary reported	$24.00 per hour
Dental office assistant 1 salary reported	$20.00 per hour

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