insurance agent

travel advisor

member services representative

member experience specialist

branch manager

AAA Central Penn

If you need health insurance right away, don't bother. They are in no rush to get you your benefits. 60 day wait for health insurance with no exception. 90 days for your free AAA service to start. Very unclear about the 401k, they say you have to be there for 6 months... which to me seemed like most people quit or are fired within 60 days. Very strange to me.
I worked in the call center. They are quick to throw people away if you're not performing up to their high standards. There was a large amount of people who left before I got there, so I'm guessing they had some sort of shift in expectations or management. I did not feel properly trained: 2 days to learn the material 1 to 1.5 weeks of trying to learn taking calls and the system. It was not enough time, and they expected perfection within a month or less, which is not realistic.
They got a lot of new people in recently, including a CEO.

Show up, run calls in improper and unsafe equipment for the job at hand. Which primarily revolves around selling "AAA" branded batteries which most are poor to lower middle-grade quality of car batteries. Get berated for doing small things "wrong"; meanwhile upper management doesn't get any chastisement for changing the schedule  which leads to a member service decline. Most of the peon workers were ok.
Upper management likes to waste money on things that don't help the technicians service members more properly. A technician has to use unhealthy  lifting to remove batteries from a F150 bed, causing back issues. They also have to use wore out driver's seats which also cause back strain.
The most enjoyable part of the job was helping members, hardest part of job was dealing with mostly inept management, besides one dude i worked with.
The scheduling and lack of wanting to hire people (that's why they don't advertise the wage on here). Also they have joined the corrupt political movement of "DIE".

My immediate management was outstanding and I would do anything for them.  "Support departments" did anything but support.  Vice presidents were somewhat worthless and scared of their own shadow at times when it came to business decisions and the President might as well been non-existent.  You could see right through most of them.  Every department had it's own 'silo' and rarely did any departments work together...unless they needed something or had to.  You tend to feel like a number working in this office after any amount of time...no matter the department.  The only reason I stuck it out for so many years was my immediate manager and assistant manager.  We all had the same vision and values in mind.  That could not have been said about anyone else there.  We cared merely about the members.

I left a larger organization to join AAACP.  I have been very impressed with the upbeat culture, the energy surrounding wanting to win.  Has a refreshing leadership group that is willing to take chances.  And have LOVED being part of several AAA CARES opportunities which support the community.
I've seen previous posts and would offer that if you are thinking about joining AAACP, don't be afraid to apply and take the opportunity to meet the team.

The management here is truly abysmal and made very inappropriate remarks on several occasions. It was not uncommon for my immediate manager to throw temper tantrums, to the point of yelling well within earshot of customers and other employees. Executive management sees very little of how individual branch operations function, ultimately leaving branch managers free reign. The human resources department was not helpful and made no attempt to facilitate a resolution to my complaints. Otherwise, the chance of a pay increase is low, working hours are strange and you will work the position in which you were hired for the duration of your time at the company.

The people, the job, the benefits are all really a dream. The salary is low, but if you are ok with what they pay, then this is one of the best jobs you will ever have. The Westshore Branch on Trindle Road in Camp Hill has a great manager and the nicest coworkers. They are willing to help you learn the job and it’s an easy job compared to many others as long as you have customer service skills and take your time to get the paperwork right, you’ll do well there. If you want good health insurance, retirement plan, and paid time off, this is a really wonderful job for that compared to others that pay at the same hourly rate. Corporate is a little out of touch, but they are friendly and try to offer incentives where they can. 

I never really knew anything about cars (except for the basics) coming into this job but they train you for a good month or two and really take you under their wing to make sure you’re able to fly solo. It’s great being able to work by myself listening to the radio or podcasts in the truck while on the clock. It’s even better that you don’t have to be busy and they’ll still pay you. Don’t got no calls? Kick back in the truck, grab some food, watch some Netflix etc. The only real complaint I have is the pay. Starting out, you really have to put in a lot of overtime in order to see a decent sized check. It’s a bummer considering our field of work and comparing it to other states

I was hired at Lewistown AAA from July of 2021 until I decided to leave in December of 2021. I was hired as part-time but forced to work full-time with no benefits. I had no choice but to work full-time or be written up. The “management” was absolutely terrible, and pathetic to be quite honest. If you were not in the higher ups little management circle or HR you were treated more worthless than a dime. I highly highly do NOT recommend.  

There is a reason I am such a long term employee - the family atmosphere and the ability to grow within the company.

Management has the ability to recognize talent and foster growth within the individuals.

Management will work with any employee to better themselves within the company even if it involves transferring into a different division.

The comradery within the company is second to none - with everyone trying to help the company achieve its goals.

Some positions have the ability to work from home when needed which is an added benefit.

I love working for an organization that invests so much into understanding current transportation and travel trends, and increase awareness of major traffic safety concerns.  Working at AAA really makes me feel as if I help people, improve the community, and make the world a little bit better place to live!  I really appreciate the bonds developed with people I work with.  Most co-workers are friendly and helpful.  Like most jobs, it's what you make of it!

Top Job Titles	Average Salary
Insurance agent 47 salaries reported	$100,000 per year
Travel advisor 1 salary reported	$43,911 per year
Member services representative 1 salary reported	$14.75 per hour
Member experience specialist 1 salary reported	$17.65 per hour
Branch manager 1 salary reported	$52,448 per year

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