parts driver

customer service representative

data entry clerk

inbound call center representative

purchasing agent

ABC Parts International, Inc.

ABC International Parts has the makings to be an exceptional company— It’s unfortunate that they operate under such volatile environment. In addition to that, the culture within their system is toxic and unsafe. Starting with management, who preside just above the drivers within the hierarchy of the company. They walk on eggshells around the owner who is fully aware that the company is grossly understaffed, yet they continue to make promises to shop owners “guaranteeing” on time deliveries, with ridiculous timeframes to complete the deliveries. All the while they’re fully aware that they are incapable to fulfill their promises.  Furthermore, they absolutely abuse their authority in regards to the life’s blood of the company (the drivers)— piling on more orders than the day before and cracking down with unnecessary harsh punishments (i.e write ups, suspensions). This company is trapped in the Stone Age. All work is done on paper. Unlike their competitors who have made the transition to electronic. The vehicles are poorly maintained and they don’t have a consistent mechanic to ensure that you can complete your job safely. Upon delivering the parts, expect to be embarrassed, humiliated and belittled by shop owners who are justifiably upset that their parts are either late or wrong. It’s my wish that this company improves, but as it stands, I can’t say I see that on the horizon.

This review may seem a little unconventional but bare with me. I am a current ABC Parts employee. I was hired 5/16/2016. I started in the customer service department. I was promised in the interview that I would received quarterly raises for the first year bringing my pay up $5 an hour in the first year. I said no way. This is gonna be a bait and switch type deal. Lo and behold, every 90 days I got my review and got my raise.

In the subsequent year, I received more and more responsibilities. I was then asked if I wanted to be a "backup" to one of the supervisors. As a hungry to advance worker, I jumped at the chance. This then lead to me getting promoted to customer service supervisor. So far at my 2 years and 2 months at ABC Parts, everything my superiors promised me has came true.

 This is the most relaxed workplace that I have ever had the pleasure to work for. I run my department with respect and keep a philosophy of if you do your work, your down time is your time. I'm sure the people mad at not being hired or fired have their reasons but one thing I can say as a person who does the hiring/firing is that ABC gives 100's of chances. Honestly they give more chances that I would usually give.

If you're looking for a new position, I strongly suggest that you give ABC Parts a try. They reward you for hard work. You just have to meet them in the middle and show up. 4.5/5

I was contacted for an interview and was interviewed by the assistant  general manager the next day.  I was hired right on the spot and I took the job little did I realize what a nightmare this place would be. There is no direction or proper training. This place has an extremely toxic work environment , as the COO  is very disrespectful towards his employees. There is a bunch of profanity that goes on in this place, and there are people there that should be fired, however they are suspended instead and the situation is forgotten about. At ABC it is not about who you are its about who you know.   I would not recommend ABC Parts to anyone as this is a dead end place and there is absolutely no room to grow as you are set up for failure from day one. 

As a data entry clerk, the work is constant, as I am expected to process orders for the duration of my shift. I'm also required to take calls from customers and drivers regarding payments, confirmation of credit, and similar customer service concerns. Due to the newness of the routine, the work may be a little daunting at first. (Sometimes, there are a lot of steps involved in a given task.) However, consistency will remedy that feeling. Ease will come.

What is the best part of working at the company?
A check weekly 

What is the most stressful part about working at the company?
To maintain a system that is run weirdly while ducking Covid-19’s scares & positives daily but never close down. It’s basically terrible. DO NOT RECOMMEND!


What is the work environment and culture like at the company?
They value no one & their inability to communicate with people different from them shows up really fast. 

What is a typical day like for you at the company?
Processing receipts & scanning into computer. If a favorite employee feels lazy they will make you do the extra work. Management is no help as the manager legit needs help all the time. So really you are trained but still have to figure things out.

If you can clock in, follow instructions and be available for challenges then this a good place for you. A typical work day can go by in the blink of an eye with the fast pace of this industry. If you are a hard worker then you get rewarded. If you are a lousy employee then you won't reap those rewards. The place needs some help with the management directions but as long as you complete what is asked of you, you wont find much problems.

Worked for this company for 2 weeks, very pushy company, when I was about to have my lunch, they are call8ng you to make another delivery. Poor training and expect you to understand everything on the first initial orientation which is done while you are already driving making deliveries.
Worked for 2 weeks and I did not get paid for those weeks.
I do not recommend this company at all

ABC is a great company.  Management is very hands on and willing to help in anyway possible.  I have learned a lot about car parts that I never knew as well as how the after-market industry works.  The work place is a relaxed atmosphere which allows you to get your job done.  The hardest part of the job, are the weekly reports in accounting, but I enjoy the challenge because management is always there to help.

Working at ABC is pretty great as long as you have your head in the game. The environment is very casual and most of the people are friendly. Management encourages you to learn as much as possible and this is a great way to earn more and eventually be promoted. The days go pretty quickly since there's always work to do so as long as you're focused on it without being too distracted, you'll be happy. No forced OT so work/life balance is great. Weekly paychecks are nice too.

The company provides training in all positions which is really helpful.  Management is willing to help out with any questions.  They appreciate loyal employees and give you a chance to move up once you have proven yourself.  

Top Job Titles	Average Salary
Parts driver 12 salaries reported	$17.88 per hour
Customer service representative 6 salaries reported	$18.50 per hour
Data entry clerk 1 salary reported	$18.25 per hour
Inbound call center representative 5 salaries reported	$18.00 per hour
Purchasing agent 1 salary reported	$21.00 per hour

Working at ABC Parts International, Inc.: Company Overview and Reviews

ABC Parts International, Inc.

ABC Parts International, Inc. Ratings

Popular jobs at ABC Parts International, Inc.

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected