physical therapist assistant

physical therapy aide

chiropractor

medical assistant

nurse practitioner

ACCUHEALTH

While the remote flexibility is appreciated, there are major concerns with leadership, ethics, and patient care. The work is heavily scripted, limiting clinical judgment, and at times unlicensed individuals have been used in clinical roles. Management lacks direction, focusing on call volume over care quality. Patients often receive unexpected bills, despite being told the service is free, leaving employees to handle confusion without proper support. Billing concerns are redirected to insurers or doctors, which frustrates patients—many of whom are elderly or on fixed incomes. Technical issues with devices are common, and repeated outreach can feel excessive. A lack of transparency about service expectations and costs has resulted in poor patient experiences and broken partnerships with medical groups. Based on my experience, I would not recommend this service to patients.

The devices read extremely high or extremely low yet when you call the patients they are just fine. Hmm weird being it happens hundreds of times a day. They also micromanage you down to the very second. You can't go to the restroom without changing your status to "RESTROOM" and announcing on the public channel "RR." The same goes for lunches and 15 min breaks. That's right you have to announce it on the company channel for everyone to know. It's absolutely horrible. Not to mention they change your hours at will or fire you with no warning. They do this a lot when census are low. Then say it's "management being strict." They only want nurses who get extremely high numbers be any means possible (over 100% or you are written up). No lie, all staff must be at 100%. 99.9 is NOT ACCEPTABLE. Let that sink in. The patients are the ones that suffer. Nurses run! Don't apply here it's very unethical and non patient centered. Remote is how they lure you in but they are watching your every move! The policies and procedures change at the companies overnight discretion. Those who don't jump on board literally get left. BEWARE PLEASE NURSES! Run! 

They micromanage your every move. They have a chat where you have to post literally every move you make “restroom” “lunch” “break” “letting the dogs out” “available but putting in medical information”. Literally every single move and if you are available, you have to tell them why you are available. They have a meeting once a week where they just complain the whole time that staff are not meeting their numbers, yet they don’t schedule many appointments for you and you are required to call off a list with people who have not answered previously. Yet they don’t give you credit for attempting all of those calls unless you’re getting them enrolled. The manager curses during meetings and acts so unprofessional and dramatic. Management can be very rude and confrontational. Management has also called out specific employees during meetings with the entire department rather than addressing those employees privately. The pay is pretty great, but benefits are lacking. Insurance is expensive, co pays are insane, and if you stay in the hospital you have to pay 20%. No 401k, you only get 5 days PTO after being there a year, No sick time. 

So i was employed with the company for over a year and I enjoyed at first and what not but more and more the company were doing there changes and management was just rude they would just talk to you when they wanted something done also your expected to do almost 100 calls or more they micromanage you which is not right also I would help people a lot for the fact they people who would train them where never around to help them or answers there questions also there office is small some mangers act like there better then others there HR department you hardly even hear from them unless there not happy with your numbers also some of the owners are not medical personals. And they treat some departments nicer then others when you would walk in to the office you could feel the energy like you didn’t wanna be there no more also they don’t want you take any BREAKS from the time you clock in till noon and also some people get paid more then others also some patient are rude especially when you ask the same questions all the time 

A typical day at work is being watched like a hawk and having to announce when you are going to the restroom, if you are not on the phone constantly your work ethics are questioned continuously. Evidently a bad experience with a few nurses so they  assume all nurses are out to screw them. Meetings  ALL THE TIME, to tell you how horribly you are doing regardless what the calls number looks like when your shift is completed. Pros to this job work at home and quit time. Loved talking to the patients most were very kind and thankful for the calls but you feel like you are cutting them off constantly d/t their time constraints. 

I worked here for about four to five months. I personally would not recommend if you are a medical assistant because you want receive any real experience medical/clinical experience especially if you’re fresh out of school. The pay is a joke and the PTO is the same because you only receive five days after your first year. If you decide to work here only do part- time because you’ll be dealing with patients who are highly upset with the company because the get told their Medicare is not being charged by Accuhealth but a couple of months later they are receiving a bill in the mail, it’s repetitive and the calling out every 3 minutes when on available is insane. The company is always short staffed because everybody quits due to it not being a real “job”. If you are looking 👀 for something like a telemarketer job then this is the job for you if not, work in a doctor’s office or find an actual remote MA position where you use you skills and make more money because this job is not it. 

I'm new to Accuhealth but I love it.  I can generally tell after a week on a job whether I'm going to be there long or not.  I absolutely LOVE working at Accuhealth.  I'm so happy to be a part of the team.  Just when I thought most work-from-home jobs were a joke, this company restored my faith.  The CEO is down to earth and his founding partner is very involved in the company.  Their doors are always open and they welcome feedback and ideas from employees to help the organization grow.  They care about the patients we serve and just talking with the patients is so pleasurable.  When you work for a company as great as this, it's easy to come in each day and go hard.  I'm never leaving.  I finally found a job I love which values me and my contributions in return.  

 Favoritism among employees is evident,  They also micromanage everything you do, People don't quit companies they quit bad management this company micro manages due to they are insecure, because they don't trust their team they've never trained their  team they haven't created an environment for their team to win because they don't know how to do those things they only have one move witch is (tell me what you're going to do) (let me tell you what you're going to do next) & make sure it gets done "right" that creates a bottleneck. A true manager isn't suppose to do that a true manager is supposed to design the tools the team needs to get unblocked they're not suppose to sit there & do the work they're suppose to create the environment for the person to win & believe me they don't do that here so run!!!!! not worth you're mental health.


If you don't mind constant scrutiny and criticism for every action you take, this might be the ideal workplace for you. The environment demands robotic productivity; even a short break from making calls prompts reprimands. Many patients feel overwhelmed by the frequent calls, seeing them as harassment. The equipment frequently malfunctions, yet patient concerns about inaccurate results are dismissed. Favoritism among employees is evident, with expectations to work in other departments without training or increased compensation. Minor errors are heavily scrutinized for everyone except team leads, who often evade accountability. Overall, it's a toxic work environment with inadequate compensation.

What is the best part of working at the company?
Worst company to ever work for, they are constantly monitoring your every move. If you’re not on the phone with a pt with in 4 minutes they start harassing you telling you why are you available and not with a pt even if your busy doing forms or documentation. Management only takes care of people in office they treat the remote workers works like dogs. 

What is the most stressful part about working at the company?
The fact that they are nonstop harassing. 

What is the work environment and culture like at the company?
Toxic and favoritism. You can’t say anything to the people in office or they will rat you out.

What is a typical day like for you at the company?
Busy nonstop work. Your constantly on the phone

Top Job Titles	Average Salary
Physical therapist assistant 1 salary reported	$32.50 per hour
Physical therapy aide 2 salaries reported	$16.75 per hour
Chiropractor 3 salaries reported	$32.50 per hour
Medical assistant 2 salaries reported	$15.50 per hour
Nurse practitioner 1 salary reported	$47.50 per hour

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