senior auditor

retail tax office associate team leader

senior manager

intern

customer service representative

AICPA

I've been contracting here for several months and knew very early on that I wanted to leave. I took the job because the job market around here sucks and this was a very convenient location for me but I almost wish I would have stayed on unemployment. The department and manager I work for are by far the least impressive of my career. My manager and most of the managers in the department seem to be that in name only. No skill what so ever and they have to meet for hours at a time, several times per week just to make decisions on the most simple things (like approving the images in a powerpoint presentation...not kidding). I also came to find out recently that just about all the people who have worked under my manager have had a lot of negative feedback about the experience. Lucky me...

There have been several instances when my manager, who is barely ever in the office for a solid week, ends up forgetting about a deadline and piles a whole bunch of new work onto me at the last minute, and then takes credit for it after I'm done. Many of the managers here hide behind office jargon and meaningless questions they like to call "active listening" to cover for the fact that they don't know what they're talking about. The culture promotes "lacky-ism," incompetence and inefficiency with a system of overly complicated approval structures, pointless policies and an aversion to confrontational interaction that makes it impossible to recognize and weed out people that shouldn't be in their jobs. The technology here is also very backwards and disorganized. 

Add to this the fact that I'm seldom kept busy enough to fill my days or given work appropriate to my level of experience and the result is me spending at least a portion of every day combing the job boards. I have been asked more than once about my interest in applying for full-time opportunities in my department but have declined because I really can't see myself lasting here past the original term of my contract. If you're thinking about working here, do yourself a favor and try to talk to other employees at your level in the company first...and not through the manager interviewing you or HR. Get honest feedback before you make a decision to leave another job. Some departments may be better than others (if you notice, all the negative reviews on this site are about the Durham office). I know of people here who have left their jobs without having another one lined up. That should tell you something.

(this was back in 2008) its business professional i was literally doing data entry i have NO idea, i would take written information that the customers mailed in and type it in their oracle database GUI, very simple... 

A terrible place to work at the time, well at least the supervisor and the second in command, i was a temporary worker but the only reason why i didnt get hired on as full time is because they didn't like the fact i was "quiet" and didnt socialize frequently, I didnt want to be part of the clique, i got my work done, spoke when spoken to and i was very friendly to others when approached. 

but that wasnt good enough apparently, so i didnt get hired after the 3 month contract, ok fair enough, but she went as FAR as to tell my contracting company that i wasnt selected because i wasnt meeting work production standards, which caused my contracting company to say to me verbatim over the phone "i dont know if we're going to put you on another assignment after this" 

ok you dont hire me because i dont want to be part of your clique so you can flirt with the only guy in the office, but to "punish" me by successfully ruining my reputation with my contracting company, I SHOULD HAVE SUED or filed a complaint...but this was 2008, i was young back then, a recent collect graduate, i didnt know any better...but that was the past

*i remember one day having to work in the mail room literally sorting mail and some supervisor would periodically come to check and see if our shirts were tucked in, business professional even in the mail room, dress shoes and everything, like huh? really?*

*lol how about the time back when i was a trainee there was "free ice cream day" and the trainees werent allowed to participate so we were restricted from going downstairs in the main lobby while the full time employees were laughing having a good time eating tons of ice cream, from this catering company, us trainees had to stay upstairs and but got to eat ice cream sandwiches that they brought up in coolers from the cafeteria?? lol i mean how petty is that?? who does that??* 

not the worst company i worked for, but by far the pettiest at least back then...dont know how the culture there is now, i assume everyone i worked with isnt there anymore..so ill give this company 3 stars..my 2008 work experience shouldnt reflect the company currently

I worked there twice as a temp, once in 2012 and then again in 2014.
The only thing I can say about this job is that they do pay halfway decently and it is a M-F atmosphere so you get weekends off. The temps are treated like servants and are not allowed to be a part of any social events because of 'safety protocol'. So not being invited to the Christmas party has to do with 'safety protocol'. I see.

Actual employees are nice, its just middle management that is the DEVIL. It really does depend on who you work for but middle management treats you according to whether they like you or not. They lie to your face with a SMILE on their face and tell you you are doing okay and then they have your temp agency call you after you get home to tell you that they no longer want you to come back. They make you believe that you have a shot to get a permanent job and you invest your life into that and then they pull the rug out from under you. If you wind up working for a manager that likes you you can stay for years if you want, but get with a manager that doesn't like you and then they treat you like garbage and then act like you did something wrong but will not tell the temp agency what it is you did. I learned from this job that upper management is oblivious to the struggle the temp goes through but middle management are the real power there and they are drunk with power.

Everyone wants to work downstairs in the mail room because the manager there is real cool but he also treats people on whether he likes them, he tells too much of people's business you are not supposed to know so he's no better than anyone else there is. Beware trying to get in that job, you will only have a shot at being treated like a human if you get a permanent position, and STAY AWAY FROM THE PHONE TEAM, they have an extreme high turnover rate from mangers who keep changing the rules and then firing people who canto keep up with all the freaking changes.

Prior to the "joint venture" if you thought there were silos, dysfunction and stress, then you are in for a real treat of the current company status.

This company has been going through "business transformation". There is no clear vision or plan being openly communicated to how this is going to go.  People are fleeing this organization.  If you thought the retention rate was high in the past, well, now it has doubled.  Their technology is behind, systems do not properly work, and the people who are actually talented and knowledgeable are over worked and undervalued.  

The common lines that you are told is that a position will be created for you to be able to stay with the organization.   If you are labeled "temporary" that easily can translate to being strung along for YEARS.  No benefits, no PTO, no sick days and no medical.  There are a handful of "full time" employees who have been able to make the transition because they held on long enough and their direct supervisors and department Directors actually went through the muddy process of obtaining increased head count and set aside the money to add an employee.

Jobs are verbally promised and then taken away with power plays from people higher in the food chain. 

Incongruent pay rates.  It's lovely when you find out that a colleague who has comparable education, experience and skillset is making $10,000 more than you.  All around there is a lack of transparency within the organization.  

No congruency in work from home policies or dress code.  

If you just need a paycheck and they are the first offer you get, it is fine to take it.  Make that money and keep looking for other opportunities.

I started as a temp in the summer and hired as an Associate Advisor in  the fall of 2014. I would have to say that answering phones and learning the job has been challenging but the supervisors and management have been very supportive. This has so far been a job where management says they want us to be successful and enjoy our job and have actually done things to back it up.
   For instance, they threw us several parties for reaching 400, 000 members, including giving us over a week off during the Christmas holiday with pay!  They have an event where they give awards and recognize individuals in our department for the work they are doing. We have opportunites to work from home and they are putting into place am opportunity where we get to pick our own schedule! How awesome is that. 
  Most of the staff are very friendly and helpful. The management and even upper management know the staff by name, are very cordial and pleasant to approach. They even stop you and ask you how your day is going. I cant speak for others but that speaks volumes, i have worked jobs where upper management will walk right past you and act as though your not even there. Those have been jobs where the work morale is extremely low and employees are very unhappy. 
  I have heard the turn over rate in this department in the past has been very high but Ihave to say they are taking steps to make us feel valued. My co workers develop projects and have say in the changes that are taking place. 
   Overall  my experience has been positive. I would recommend working here to others.

The Information Technology team is the worst of all the departments and one of the worst in this area. The employees have realized now and started taking actions. As someone mentioned its the time, they started leaving... We have more than three more this week after already many more earlier resignations indicating the incapable IT management. The perks are very good but your growth and getting 4-5 promotions in line - at least one every year depends on how close you are with the management or else get demotions too.... No kidding... Lot of frustrations among employees and now is the result. Sorry to say but had to leave this wonderful Organization for the IT Management only. May the Senior Management look into it and stop this to save the company or else the days are not far when we see more than 50% out because of just the IT management.

Good that you learn handling situations, you learn politics which is a plus and helpful for any future needs. Many Oracle modules implemented. Good learning for Oracle resources.

The hardest part of the job was you are on and off a task and you dont know the reason.

Co-workers are really nice. The other departments are cooperative.

The IT Management is not up to the mark and results in lot of frustrations among employees.

Ego is too high among the management. They can go beyond imagination for the sake of their ego.

The HR is great.

The AICPA is full of politics, favoritism and conscious bias. Hopefully this is the only environment where a noose is hung at work, and the people involved get promoted to Human Resources as a result. If I came across an adversary that was in a bind and needed a job, I still would not recommend the AICPA. They have multiple webcasts about culture, but nothing changes because you have a management team that has been in place for years, so they don't even know how to operate on a fair and consistent basis. The management team will literally lie to you until you produce an email that blatantly contradicts the lie. Improving culture at the AICPA is easy, remove the current management and supervisory staff (especially in SCO) and start with a new group of people who know how to treat people fairly, and properly run a business. The AICPA currently has people who majored in history, physical education, art or no degree at all trying to develop business strategies, so it makes sense that the company is failing, and will continue to do so.

My job at AICPA was very good I worked with very nice people and I enjoyed it.  I would work very hard about six months of the year.  Sometimes I had to work overtime; but I like to get the job done no matter what it takes.  Most of our clients paid by check and I would record and prepare checks for deposit.  Sometimes I had as many as 850 checks in a day.

I had to make sure checks were made out to AICPA, that the date  and that the amount was correct.  I would log the checks and prepare them for deposit.

The checks were for conferences, membership, meetings, training, etc. 
The good part about the job was I had about six months when the pace was not so hard.

the job was rewarding and enjoyed working with all the different states

the co-workers were very easy to work with and everyone got along

management was very willing to help in making your job more productive and were willing to offer additional training if needed

the hardest part of the job was not being able to collect past due accounts that were out of the country

the most enjoyable part of the job was being able to interact with each of the different departments and learn what their jobs entailed

A typical day involves answering questions regarding AICPA products, assisting members with locating products/services, placing orders for continuing education products and conferences.

Through the AICPA I have learned that the service experience I provide to our members can be the determining factor on whether they continue to allow us to have their business. I always keep in mind that membership with the organization is voluntary and although we provide a unique and necessary service, if the member doesn't feel appreciated or has a band service experience they may not renew their membership the next year.

Top Job Titles	Average Salary
Senior auditor 1 salary reported	$135,000 per year
Retail tax office associate team leader 3 salaries reported	$42,000 per year
Senior manager 2 salaries reported	$135,000 per year
Intern 1 salary reported	$30.00 per hour
Customer service representative 1 salary reported	$18.75 per hour

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