crew member

manager

supervisor

cashier

administrative assistant

AMC Theatres

I will keep it real and truthful and I don't Really care if I get sued for this review because I am not going to keep my mouth shut over this job. I am happy that Indeed gives me the chance to review former employment and rate them from one to five stars. The truth is that AMC Theatres is the worst place to work at. People say that Mcdonalds is the worst place to work at but AMC is 10 times worse. First off I have to say that this company is known for throwing subliminal words for job duties. Lets see, Usher is really a janitoral/porter(cleaning bathrooms) and consessions and box office is really a Cashier Job. The Thing about it is that when you are a Usher, You have to be doing something even when there is nothing to do. For Example when there is no mess because the people who go and pay their money to watch a movie even though the internet is taking it over are not trashing the place, you have to act like you are sweeping something up because you have this General Manager who will scream at you infront of the Guests(Paying Customers) and will not care about it. It is really embrassing to have that happen to someone. I have to Say that The Manangement is full of themselves. They Have No Care of the Employees who really put the hard work into that company and they push the people like slaves. I said slavery because if you are an Usher You cant even stand down even when you are standing for five hours and when you have to greet people out you have to say "Thank You For Comming to AMC Don't Forget to Buy AMC Stubs" like people are even going to buy the stubs. They force you to smile even when you are exausted after doing three theatres in 10 minutes and sometimes and even most there are not alot of ushers three theatres in 10 minutes and they have to be clean and they have this thing about "Mystery Shoppers" they are the people who review the place and if you are that person who have to clean three theatres in 10 minutes and one of them are occupied by the "Mystery Shopper" then you have to pray to god that person don't say that one of them are dirty because the Supervisors. Wait up this is how it goes Film Crew(ushers,Consessions,Box Office) then it is Managers and then it is General Manager. Back to the "Mystery Shopper" Issue, if the supervisors find out that the "Mystery Shopper" was on in the theatre you cleaned or didn't make a exit greet or welcome greet(10 ft rule) then you will get written up or even Let Go(Real Word "Fired") for one "Mystery Write Up". There is always someone breathing down your neck and even you get evaluated mostly every Shift you are working and you have to make sure that you don't get an Need Improvement because you can get into trouble over it. The Job is all about Faking it to the Guests and even the Guests know that Most of the employees are faking it. I Respected the Guests and my fellow employees more than the hireachy of the place. They pay minmum wage and don't expect a raise unless you work there for six months(in this state that is the requirements for Unemployment) and sometimes that they don't give you the full review. People talk about Mcdonalds and Fast Food Jobs and how they are horrible but at least you can eat the food for free at lunch break, I would rather be eating Mcdonalds 1 dollar menu everyday for my lunch break for free than eating popcorn and a small drink. Yeah, You get Popcorn for free and nothing else,unless if you want to wait to 12 am for the leftovers like a slave. AMC theatres is like slavery I will never work there again. I hated working there. I got everything off my chest. It is not worth working there. You can watch Free movies but can the company do better with the Employee Perks like free hot dogs(okay you can put a limit on it). The Hours are mostly 7.30 hours and higher a day and you can't even sit down and they will make you work weekends and holidays and if you don't like to work those days or you can't then they will "let you go". They don't listen to people about shifts and the times that they want to work at and they can work because there are people who have other lives then just being a slave for AMC Theatres. They will make you work Thanksgiving and Christmas especially when you are working on 30 day probation. Working there make those 30 days Long it feel like 120 days. Days go slow and time goes slow working there. sometimes they make you work longer than your shift like 2 to 4 hours then after that you have to come back to work like 7 to 11 hours later to do the same thing. For your information, Working weekends are from Friday To Sunday and mostly you are working those days non-stop. They only give you a 30 minute break and only one 30 minute Break. I know there are jobs that give you 30 minute break and a 15 minute smoke break, but AMC theatres don't. Oh yeah on holidays you don't get time and a half for work pay like other jobs does you get the same pay like an regular work day no lie. You have to ask the supervisors and managers at least 3 to 4 times to do something and they still don't do it. Like do they have trouble remembering things. At the end of this if you want to be a miserable slave then go Work At AMC theatres. I worked there for two weeks and it is the worst two weeks of my life and a regret.

I worked at AMC Theaters for one single day. I was due to receive training for Bussing and Running food to and from customers. Allow me to start off by saying that AMC has attractive benefits, from free movies to all the bells and whistles a career can come with, and tips*. The staff is nice and helpful to each other for the most part, and management is super nice. The person who interviewed me was kind and asked lots of good questions, and was more than helpful when I was signing paperwork.

However, the pros are outweighed by the slough of cons. Over the course of eight grueling hours, with zero breaks, I worked harder than I've worked in years cleaning theaters and climbing up and down stairs to deliver trays of drinks, popcorn, and food. I tend to have foot pain, manageable with pain killers and utilizing at least one 15 minute break, though none of the staff get any time for breaks or lunch. An employee who had worked there for some time revealed that employees would need to pop in and out of the break room to snack on hours old food to keep their energy, or down energy drinks like mad-men. On top of that, this day was supposedly a very slow day, and yet I found myself always needing to run someone their food because servers were not doing so. We would need to also wait outside a theater for five minutes before the credits end to "exit-greet" customers, instead of coming in once they'd just filtered out and cleaned.

Speaking of cleaning, one might assume a Dine In theater would have patrons that are more conscientious about their food intake and beverages, but the cleaning of popcorn, candy, soda, and more from seats, floors, and trays can be disgusting. If we weren't rushing to the next theater to clean it right away, we were ushered into the kitchen to do the servers' jobs (probably due to understandable lack of staff). I soiled my work clothes very, very quickly in those conditions, and was provided with a single logo shirt, only available in awkward unisex sizing or female. No gloves for digging through dirty cups and chairs and plates, though many hand washing stations were available.

Many of the people I trained with (not the trainers) left before shift was over. Perhaps I should have followed suit. The pay is minimum wage plus tips* with a big asterisk. As a Busser, you don't get tips, you get a portion of server sales at a minuscule scale, enough to barely bring your wage up 2$/hr. I was told ridiculous amounts by staff (who were not Bussers), and the hard numbers by management, and I would not be able to pay my bills well enough under those conditions.

Work hours are brutal as far as I've heard. While I was scheduled for 7 hour shifts the next two days, my first was eight, and according to a disgruntled fellow employee, if you tell the company you're available at any time, they'll schedule you every day. And again, this is with no scheduled breaks/lunch, on busy weekends for the most part, as well as holidays.

You would do well to stay away from an on-site theater job at AMC Dine-In Theaters. If the location I worked at was anything like the rest, you should stay far away. I sent an email resigning just a bit ago, and I do not regret. Work at a Best Buy or a McDonalds or something. At least you get paid a bit higher and your workload wont drive you into the ground.

As a side note, if you find my review unfair due to my lack of hours at the job, I implore you, find a newer Dine-In theater to work in, and see just how awful that first day can get. Not a good fit for me, and if the rest of the working staff has any say in it, not for them either.

Also, the only restaurant-ish place I've ever seen where cooks get zero tips.

I've worked at a theater location since 2015, I am speaking from many years of experience. When I started working here we weren't know as AMC Theaters, it was Carmike Cinemas. Carmike got bought out and switched to AMC brand in April of 2017. AMC has completely taken all fun out of what it's like to work at a theater. At AMC you will be known and graded for one thing. Selling Stubs, what's annoying is by company standards they think anyone will sign up for it. The truth is they won't and I'm going to explain why. AMC Insider, is a absolute joke of a rewards program. It's 100% but the benefits are almost 0. Basically you've got to spend $250 to get a $5 reward, it waves tickets online if you've got 3 or more people in your party which I guess is kinda useful for a family.

AMC Premier is the knight in shining armor. AMC is desperately trying to find new ways to brainwash the customer/guest into buying it. You will be worshiped as a God by among management for selling them and will constantly expected to sell them for every 10 guest you help. However depending on how your theater looks seat wise and or screen wise it might not be a place a guest would want to return. I came from an out dated theater and I wouldn't wanna go to a place I didn't find comfortable to sit and enjoy a movie in. This is all the cooperation cares about that's it. You could save someone from a burning projection booth and they'd still congratulate whoever sold the most Stubs that day over you. 

You're expected to up-sell these to every guest. Out of town visiting family? Under the age of 12? Speak no English? Doesn't matter they expect you to 100% try to get them to sign up. This all would be fine if they took in to account how much time this takes to sign them up. They will say "It only takes a few moments" but that's a lie. With the computers from 2008 you're looking at something that takes around 3 minutes to do. Keep in mind you've still got a line of people waiting for you to finish. If you're the only one on register you should feel happy you signed someone up however the people it line couldn't be more impatient. I've had guest several times request "Is there anyone else who may be able to help us?" Even tho they've waited a solid 2 minutes or less.

There's good benefits to it and by that I mean only things that are available off the clock. Free movies with you +1 other, discounts applied to things you buy in concessions. Being able to see any movie at any AMC location. 

I focused mainly on Box Office a large portion of my time here, I was very fast and it knew what to do and basically could answer any question that came my way. Box Office is by far one of the easiest positions for someone who knows what they are doing and is social. You might deal with guest who are a little unhappy with how the seats are and or pricing but I've never had anyone yell directly at me for a mistake I made, but that all depends on who the person you wronged is. 

Greeter/Ticket Taker: You might as well watch paint dry consider this shift solitary confinement. You just rip tickets and answer peoples questions of where the bathroom is.

Usher: It completely an utter when it's busy. The would need 8 trash cans a theater. What use to be PAPER bags is now replaced with cardboard buckets that about of them will fill up a trash barrel. 

Concessions: Expect as much suggestive selling and selling Stubs equal to and or more the Box Office.

Take in to account that there will never be an accurate of when you'll be scheduled you could be scheduled to close which could be even until midnight and have to open again at 9am.

AMC makes smiles happen for anyone who's not an employee.

- Being a cashier in the theatre isn't stringent at all. Customers would go from the box office to the concessions, and they would order food that you're responsible for serving. Customers sometimes come in waves and, other times, sprinkle in depending on the day and theatre. Often, you find yourself with a lot of free time.

- During my time at the theatre, I learned how to handle food, how to better prepare for waves of customers, and to handle food appropriately.

- Management is very benevolent and laybacked. You won't ever find yourself scared of anyone working in management. In fact, you're more likely to find the opposite to be the case. Managers, however, don't find themselves on the floor frequently. The responsibility of supervising is given to two "on-the-floor" positions: crew-leaders and supervisors. These are people who work just like regular crew members, but they have a little more authority over customer service like refunds and more. Though management is amazing at being friendly, their way of approaching things might sometimes lead to bad behaviors being left neglected and unnoticed. 

- Workplace culture is remarkably simple. Everyone that you work with is willing to help you and is very friendly. Many of the crew members are young people who work infrequently, but the environment that they work in leads to many opportunities of befriending newcomers and others they work with. There is one big problem, however. With the lack of incentives to not behave badly, there are sometimes moments you ask whether your coworkers understand basic etiquette when customers are present. One of the biggest examples of this is the amount of time workers spend on their phones. While there is no problem with it initially, this behavior tends to persist even when customers are present. Because of this, it seems like the workers are inconsiderate to the customers and display a lack of interest in upholding responsibilities.

- The hardest part of the job would be working with hot foods. During shifts, there is often only one person who is old enough to handle hot food behind the concession counter, and that circumstance sometimes leads to frustrating inefficiency and bottlenecks. Especially when there are huge waves of customers in a short duration, miscommunication, lack of preparation, and overwhelming amounts of food orders can lead to a stressful position for one person to undertake themselves.

- The most enjoyable part of the job is the people you meet. The job is fairly simple, but the environment is extraordinarily pleasing. The relaxing work environment leads to people being calm and kind, and you will find that you spend much of your time working with having fun interacting with coworkers.

I worked at 2 high traffic locations, Disney Springs and Times Sq (empire 25) and both were horrible. Since I worked at 2 locations and stayed for a while I was given more responsibility (at Empire 25 you can apply to help set up celebrity events and showings or learn how to run the projector equipment and start movies) and I got no increased pay. I was also a full time student and requested  ~3 days a week, but was worked close to 5 and couldn't give away shifts without risking my job. I was denied a sick day when I was thr*wing up constantly and was told I still needed to come in or risk getting fired because Thor was being released. Few managers do their jobs, they just sit around and hope we all keep everything running smoothly. We would also just run out of stock constantly, so there'd be days we only had fries and popcorn and customers would get so angry. People also leave ridiculous messes, some actual health hazards (some bathroom messes I've seen still give me nightmares) that I was expected to clean (I refused and thankfully someone else volunteered), and the system selling tickets shuts down constantly when it's busy. You're penalized in concessions if you have to delete too many items from an order (even if the family placed the order, decided it was too expensive and asked you to take it off.) The only redeeming factor is the friends you make, so the environment depends on who's working. Some days would be grueling seeing who you're working with and dreading it, or the sigh of relief knowing you're going to be ok during rush because the team is good that day. It's a very "high school" environment because its mostly HS and college kids (I was in college) the managers are usually older, but play into it. They'll keep around the most problematic and useless coworkers, but the person who works so hard, never stokes the drama, and genuinely holds some systems together get fired after one menial mistake because one of the managers has a grudge.   I do have good stories though, and found quite a few cool things under the seats, even made about $75 collecting change, and despite it being absolutely miserable I'm still friends with my coworkers. I know this sounds spiteful, but I wasn't fired--I quit because I was moving abroad--I'm just so amazed I stayed so long because this job genuinely made me miserable. If you keep your head down and are good standing up for yourself in unfair situations, this job is for you, if you like being worked insane hours (one of my coworkers worked like 36 hours straight during one of the star wars releases because they're overnight) this job is for you, if you like an immature work environment, this job is for you. 

I worked for this company for 5 years more than a decade ago. They pay minimum wage and offer no medical, dental, vision, 401k or health. I displayed an eagerness to work for several years and gave up once I realized the job went no where. This was about year 4. This company operates on favoritism and a cut throat operation that weeds out the weak and incompetent. Flaky employees either last a long time or they're fired on the spot. Hours are given based upon favoritism and willingness to work. Hours vary from 2 am off to 9 am start with not a lot of in between time. Meetings were mandatory and if you didn't show it was an attendance strike on your record. They'd change the schedule all the time and not inform you of the extra shifts or time changes. I worked many a shift without proper lunches or breaks and was asked to leave for the day when it was dead. My hours went to many down to barely a pay check. So of course I'm going to quit if you don't offer me a living wage. I knew how to do all the job functions but eventually I ended up in one position and ended up doing that for ever and ever regardless of how hard I tried to get out of it. I did each job duty exemplary and eventually got punished into one job duty for ever. Once they learn you have any sort of disability you're stuck doing door duty for ever and ever. This place is horrid for working with individuals with disabilities. I learned there are no pay raises and people being hired in earned more than me. Several dollars more. I left because I was in a dead end job with little ambition to do the job due to years of being tossed around like a rag doll and treated with the same respect. I tried reapplying for this company 15 years later and even with a rehire eligibility I was not accepted. I burned no bridges and had an excellent record and excellent work history/ambition. I do not advise working here unless you are desperate for income. It is not a long term job worth while. It's a high school job geared towards cheap help.

I watched people surpass me time and time again and realized that even though I was over qualified for the job I was left behind time and time again. If you do make it to manager, your shifts are all over the place, and you're transferred from location to location where assistance is needed. Could be there a few weeks could be there a few months. You're a floater and could go any where. Even if it's 2 hrs from your residence.

A typical day at AMC would be a simple shift of box office or concessions.  You are assigned a specific register, and you help guests as showtimes near.  Managers are usually always on hand in case of a mistake or if the guest has questions.

The coworkers I worked with were nice, friendly people.  The managers were too, for the most part.  There was the occasional manager who would seemingly do nothing all day and then single out several employees.  For example, I and three other coworkers were asked if we wanted to stay late to close down the concession stand one night when we were short-staffed.  In exchange we would receive points (back then, there was a points system workers could use to get things like movie posters or t-shirts and such).  We stayed the extra hour and got things done relatively quickly, and when we finished, we were promptly told by the new supervisor to go home, and that we wouldn't receive any points because we were talking between us as we worked.

Other times supervisors would duck under the registers, where the cameras couldn't see, pretending to do their regular pulls, but instead would pull out their phones and text their friends.  This is in contrast to the rule that film crew are not allowed to have their phones on their person while on the clock.  In 3 years of working there, I never saw the supervisors in question get reprimanded for this.

But other than the black sheep, management is pretty down-to-earth, helpful, and cooperative.

The hardest part of this job is ushering.  Having to clean the giant auditoriums in mere minutes can be grueling on busy days, but once you have a rhythm, it becomes easier.

The most enjoyable part of the job is box office, where tickets are dispensed.  You sometimes have to deal with minors trying to get tickets for R-rated films, but turning them away becomes second nature after a while (remember, the MPAA sets the rules for film ratings, not the theater, so don't feel guilty for enforcing them).

From this job, I learned how to handle money, how to socialize and make people feel welcome, and most importantly, how to stay organized at a job, which is greatly valued further on down the road.

started at amc when i was 15, like most do. ended up staying for a decade because i was comfortable, liked some of my coworkers, and truly loved movies. over the years i watched the company go downhill and go from a fun, enjoyable job that seemed to actually be involved in its employees lives and actually cared about guest experiences to something more focused on the bottom line (but in backwards ways) and watched training move towards a more guest service recovery based system (where they expect us to make people upset and how to fix that - by giving them passes upon passes). the pay is absolute garbage, especially for the amount of work you do (on any level of the spectrum - crew -- management) and for how much you get yelled at on a constant basis by guests. expect to work every holiday ever, as they are open 365. management doesn't care in the least about their crew, and home office doesnt care about anyone. literally everyone is replaceable and expendable, don't ever get comfortable. easy for favorites to be played and easy to single out those you want gone and make sure that happens (watched happen on many occasions). known pest problems at all buildings, and honestly its a miracle we ever pass health inspections. the conditions are terrible, floors always wet/greasy, dangerous fryers/poppers not kept up. their strategy was always put a bandaid on a broken arm, home office would never approve money to be spent for serious issues if there were small ways to prolong not doing anything. 

i had a lot of good times at amc, back in the day, made a lot of long lasting friends. i dont regret working there in the least, i regret staying as long as i did to watch it turn into what it is now. 

if you need a 1-2 day a week job and watch alot of movies, its ideal (although good luck getting them to hire you with that avail, but you never know, sometimes thats what theyre looking for). dont get too involved, keep your head down and try and make your stubs goals and enjoy the movies (and sometimes screenings before things come out)

This company just recently promoted a supervisor that was having an affair with a pregnant coworker while the father was on deployment. The pregnant employee was also promoted, and has subsequently begun a relationship with a third person in the same department. The father, also an AMC employee was released within months of returning from deployment. All three employees, we're allowed to make false accusations against the father, both while he was deployed as well as during his return to civilian life.

These are employees that have been provided the environment to believe that their behavior is acceptable, and that the culture in this company supports it.

There's a lot on the surface that makes AMC appear to be a very good company of work for...However the culture has gone toxic. 

This is a combination of poor human resources management, as well as inadequate management of company resources and assets.I have watched the human resources department damage employees on accusations without any investigation.

It was clear in my department, that management was unable to quantify the work that was being done... despite all the technology that is available. The Cornerstone of any employees value to a company... Is measured by the value of that employees output. AMC is unable to quantify the value or measure in any reasonably accurate way the work out put in my department. Sadly this is true of other departments as well. 


The lack of tools to manage workflow, was present both on the incoming as well as out going workflow.In this environment, lazy employees were allowed to slack off. Unscrupulous employees were allowed to character assassinate anyone in the office.  


To contrast, there are some very good people in this company. These are good people, that are in an environment unable to support one another, and change the culture. 


The compensation is very good for the area, but sadly contributes to the fear that people work in... the loss of the good paycheck prevents people from standing up for what's right, and the fear that no attempt to discover what is truth may be a deciding factor in future employment. No one is willing to speak up.

A typical day at work involved leading a dedicated team, ensuring smooth operations, and creating an enjoyable moviegoing experience for guests. From opening procedures to managing high-volume rushes during new releases, every day was fast-paced but exciting.

What I learned was invaluable—not only did I strengthen my leadership and customer service skills, but I also gained experience in operations, scheduling, and conflict resolution. The role taught me how to think on my feet and lead by example.

Management was exceptional. Both the General Manager and Assistant General Manager were phenomenal mentors. They coached with patience, led with integrity, and truly cared about staff development. Their support played a big role in my growth as a leader.

The workplace culture was energetic and team-oriented. There was a strong sense of camaraderie among staff, and everyone worked together to make sure guests had a great experience. It felt like a family environment, which made it a pleasure to come to work.

The hardest part of the job was handling difficult customer situations during peak times while juggling multiple responsibilities. However, those moments helped sharpen my problem-solving skills and taught me how to remain calm under pressure.

The most enjoyable part of the job was working with a passionate team and seeing the excitement on guests’ faces, especially during major movie releases. The environment was fun, dynamic, and full of energy.

Overall, I’m truly grateful for my time at AMC. It was a place where I grew professionally and personally, thanks to the amazing leadership and team.

Top Job Titles	Average Salary
Crew member 2 salaries reported	$15.49 per hour
Manager 3 salaries reported	$20.67 per hour
Supervisor 6 salaries reported	$19.50 per hour
Cashier 1 salary reported	$22.98 per hour
Administrative assistant 2 salaries reported	$14.00 per hour

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