teller

senior universal banker

branch manager

bank officer

branch supervisor

ANB Bank

A typical day at work consisted of returning/placing phone calls, internal email communications, opening/closing accounts and maintaining excellent customer relations and creating new ones. During this time I created a report to better track sales progress, my manager created a spreadsheet to display sales progress and I would update the spreadsheet once a week. Now the entire region uses the same calculations and spreadsheet weekly. My co-workers were amazing, fun and professional. During the last three months of my employment at ANB Bank I attended a Business Networking meeting with local small businesses to help promote business for participating members and the bank. I loved working with the customers, my co-workers and my networking partners.

The most enjoyable part of my job was honing in on the individual banking needs of my customers. I would help them create LLC's for the business endeavors, assist in identity theft recovery and suggest products that would best help my customers reach there financial/credit goals.

The hardest part of the job was using the software systems, however I eventually became proficient.

This is a great place to work if you are a white man who knows how to charm/impress the higher-ups. The pay and responsibility is divided up very unfairly and inadequately for the entry-level workers and management is rarely helpful if present at all. The entry level retail team has to work the hardest and is front line customer facing but is paid the least and criticized the most. The pay has gotten slightly better and the 3 weeks of pto is nice and they offer health insurance and 401K options and some employee banking benefits such as loan discounts and free checks. If you are someone who enjoys helping people though, this may be a tough job as it is often very difficult or impossible to help customers due to certain policies. It is a good job to learn skills if you're interested in banking in general. The systems are very old and complicated to use and the training is fairly thorough, so going from ANB into another job would likely be an easy relief/transition as you'd likely move on to higher pay and easier systems. The highlights of this company would be that there are a lot of great people and it can be a good learning experience and they do offer pretty good benefits. 

While the Non-management staff I worked with were all lovely, hard working folks, all the managers were vindictive and uncaring. Managers pit the lowly peons against one another and never admit they’re wrong. Sometimes we were ignored by managers while other times we’re micromanaged and treated like children. Managers never seem to actually work; instead they dump all their work on their underlings and expect unreasonable work loads completed in half the time any reasonable person could complete. Blame is deflected from management to underlings who were never properly trained. Training is only focused on sales, even for back end employees who never come into contact with customers. Roll over is high due to low wages, horrible benefits, inadequate training and bad management. Christmas bonuses are non-existent, unless you’re upper management. VP’s are paid tens of thousands of dollars in bonuses while lower staff can hardy make ends meet. This is the worst bank I’ve ever worked for in my career of 30 years in banking. Run away from ANB Bank!!!

I would start up my computer start by reviewing reports for both Wyoming and our PBK branches, I would do that all day then I would go and do our interoffice mail and get that sent out to each of the branches. At the end of the day any mail that would have to go out I would take that to the post office. I learned time management was very important and the different reports that are monitored for out personal bankers. I enjoyed our previous management that we had as I beleived they were fair. When one of the other girls moved up to operations coordinator she had her favorites and did not treat anybody fairly. The hardest part of my job was trying to take care of both my regions as there are 5 reports each that I would review and about 12 branches that I would have to review. The most enjoyable part of my job was just knowing I had a job

When you are offered a job at ANB, one of the first thing they tell you is that they have a “great culture”. Could not be further from truth. I have never worked for a company with as much of a negative, stuck up, up tight and sterile work environment. Management actively forms cliques and talks poorly of other employees on the floor, including personal information. Any attempts to speak out about issues land you with a target on your back. The micromanagement is like nothing I have ever seen before, down to having emails proof read before they are sent. The pay is not competitive with the market in any way and the benefits do not compensate for that, there are plenty of banks that pay much better starting with identical if not better benefits. Dress code is extremely strict even for back office employees (no tattoos, piercings including plain nose studs, or unnatural hair). There is extremely high turnover because the jobs are miserable compared to the pay and the culture makes it even worse. Look elsewhere

This bank was great place to work. It was a small branch so there were only 8 employees including myself. All of my managers and coworkers were friendly and approachable. My main manager's door was usually open to assist us with problems and she often listened to our interactions with customers in case she needed to be there to help us if we were having problems. I required more than adequate training and I felt that I was prepared to handle most situations that were thrown at me. The hardest part of this job was that since it was a small branch, we weren't very busy so the time passed very slowly some days. The most enjoyable part of this job was all of the people that worked there, and that banked there. They made the days go by much faster. This company makes its employees feel more like family than workers.

I have learned so many qualities about myself, how to handle situations, patience, time management, and have learned so many things about banking while working at ANB for just a short time. Although it was previously a great place to work, that is no longer the case. The previous supervisor was lazy but stayed to herself and in her office, now we have a new supervisor that sits in the lobby bossing everyone around while eating and doing nothing. On a typical work day, aside from dealing with her, I open the teller line (when she is supposed to be the one to do so), help customers, work with great tellers, and help amazing customers with all of their needs. The hardest part of the job would have to be the one supervisor, the best part about the job is the tellers and the customers. The customers and the 2 coworkers make it great and hard to leave this place behind.

While there are many people that have been in the business at ANB for years, they are quick to throw blame on other people.  
Management here is the worst I have ever seen anywhere in my working career.  Completely unprofessional and throw responsibilities they should be doing onto other people. 
You will never advance unless you are part of the "club" that management thinks they are in. I have never worked someone where that is so caddy.  Yes you will learn a lot if you know the right people but use it and move on because in the long run, you will not be happy here. 
All software and account information is outdated and not user friendly.  Their online products are from the 90's.  The ANB phone app is outdated.  They have no concern for upgrading or keeping the pace of other competition. Makes for a hard sell against other banks and credit unions in town.

When you first start working there it doesn’t seem like a bad place to work. Then after a couple of months you realize how much they expect from you and how little you get paid for the work you do, and how unprofessional and untrained management is. It feels like they just put whoever they can find into management with no proper training and every branch is ran differently. There is no consistency with policy or procedure between locations. And you can get five different answers for one question, because it feels like nobody knows what they’re actually doing at this bank.The branches have more responsibility then the customer call-center does and it’s near to impossible to ever talk to a branch. And when they do answer the phone nobody knows what they’re doing even the managers.

When I first started at ANB Bank, I was greeted by the most formidable, yet amazing team. The staff there was friendly, very approachable, and aided me in every way possible. I enjoyed learning from some of the most experienced people who voluntarily took me in under their wing. Working at the busiest branch was absolutely stressful for me, but very rewarding as well. I worked as hard as I could to give it everything I could. Even though I was surrounded by great individuals and the workplace culture was very open, the company decided to go in a different direction. Overall, I am thankful because I learned plenty about accounts, transactions, software, and grew professionally.

Top Job Titles	Average Salary
Teller 8 salaries reported	$21.23 per hour
Senior universal banker 63 salaries reported	$22.55 per hour
Branch manager 3 salaries reported	$83,155 per year
Bank officer 15 salaries reported	$113,410 per year
Branch supervisor 9 salaries reported	$32.86 per hour

Working at ANB Bank: Company Overview and Reviews

ANB Bank

ANB Bank Ratings

Popular jobs at ANB Bank

Job Seeker Tools

Employer Tools

Browse

Stay Connected