production

print operator

outside sales representative

print manager

documentation manager

ARC Document Solutions

Nepotism or knowing someone will get you in this job.  The job itself was okay, but if you want to do well in the company, it's quantity over quality.  If you're above anybody in position, you automatically can get in good with upper management by backstabbing anybody working under you.

The job itself was pretty monotonous, and management reiterated that we could take breaks from it as needed.  A couple years into my employment, they literally counted the number of seconds I took for my breaks and disciplined me for being out 15 minutes instead of 10, even though I only took 10 minutes.  Management's word against yours, you lose every time.

Annual reviews did not happen annually, they happened when management didn't feel like putting it off for another 3-8 months.  Pay increases were not implemented retroactively, so you're at your manager's mercy.  Unrealistic grading scales like all major corporations, 5/5 not allowed but 4/5 attainable if you work too hard with zero mistakes.

Come in, do your job, keep track of your work on an Excel spreadsheet.  Management allows for extra time if you want to improve something and make it easier for everyone else.  Management will take the credit for you, however.

Hardest part of this job is not getting bored out of your mind doing the same thing over and over.  If you value quality work, lower your standards significantly if you have to quality check anything done by your coworkers.  I learned not to correct mistakes and hand over bad work if someone else was working on my projects.  Goes against what I believe, but you do you, I guess.

Listening to music/podcasts was nice until they took that away because "it used too much internet bandwidth."

The unemployment from covid was good, though, can't complain there.

Upper management have no idea how run the business. They implement new restrictions that only serve to hinder work flow. Many customers are annoying and rude that think they run the place but you have take it at times or you will be fired. Some are very nice. Its 50/50. You're expected to stay after hours if a client wants you to or upper management will start looking to get rid of you. Pay is horrible and lot of favoritism. They only raise when state minimum wage goes up. You will aways be payed minimum wage. Most days can be tough with many orders to print or scanning, so getting payed only minimum wage is horrible for all that work. Sales people sell lower prices for customers so much that they start looking to cut equipment or employees to make up losses that they are causing. Somehow they're oblivious that hurts business. The printing and scanning itself isn't bad but you will get a lot of it and be underpayed for it. You must meet unrelistic deadlines for customers.

The good things I'd say are coworkers are fun to work with and they help each other a lot. Environment is safe. Health benefits are great. No problems with being payed on time, two weeks of pto, and requesting days off isn't difficult. You also get two 10 minute breaks a day.

Overall, I say avoid if possible. If you have nothing else, its better than nothing at least. Avoid getting the email production position if you'll be working with the company.

When first starting work here, In the Start-up department, I had an optimistic outlook. But after a year I was discouraged greatly. The people who call themselves managers are uneducated and untrained. I would be hard-pressed to even call my immediate manager a supervisor. 
This place has no regard for it's employees while they are working there or upon leaving. In other professionally managed companies the managers will take you to lunch or say good by when you leave. Not here! The policy is ignore! and ignore more!
There is no training whatsoever in any department. The reviews are questionable at best. The 2 "managers" reviewing me, actually fought with each other during my review. And I don't think I've ever heard of anyone getting a raise. 
The immediate Technology Manager in the department was very temperamental. And they also operate off their own "clique" policy.  There seems to be a happy hour vibe in the department, and the company in general. 
The worse part of being employed in the department where I worked, was the unstable personality types of the 2 managers. 
After I left I wrote 2 letters to the Upper Management in Walnut Creek, outlining some of the outpoints I witnessed and was subjected to.

This was a great place, I stayed here much longer than I normally would because they were nice, cool, chill, accommodating, friendly, flexible and just a good vibe. Sure there were stressful days, and the normal office stuff but overall it was fine. 

The pay is not great, the benefits are... decent. 
There will be some room for advancement, but to be honest, the upper management is holding the company back. This is a small publicly listed company so they have the regulatory burden, but not the infrastructure/investment in the place to grow and succeed. 

Be prepared to roll up your sleeves and figure things out for yourself! You're given much more autonomy than most places to get things done, which I liked. 

Depending on the location you can get some pretty advanced and cool experiences from some of their major Tech clients.

Great place to learn real world production, build a portfolio, if you want to become a professional designer, artist.

So Covid hit this company hard. I was employed with them over 15 years. The downturn during Covid basically shut down many operations that we supported. I was among the first round of furloughs. Some that were left were a LOT younger and less experienced and less knowledgeable.  After a few months they laid me off along with hundreds of others. However in the end it was not my tenure or knowledge that they based their decision on it was SALARY only. I was a higher paid top employee and yet cut before others. Even my manger who was promoted over me made less money but that is not my fault. They in end just cared about the bottom line and dedication and hard work means nothing to them. If offered a job again which they said they would hire me back in a second if things turned around but I would not go back. I would not trust them again.  Very rich C level executives that are flamboyant and  flaunt their wealth among all the friends from their country. 

No structure or organization. Training was messy  (the person training me was not even aware she was going to be training me and was already doing too much), there is no set authority or management (the person I originally reported to was changed after 2mo), the structure was so bad that everybody kind of created their own way of running the day to day stuff (i was expected to give prices to clients when prices are not set, and depend on which pricing sheet you are using and/or who you ask). I started temp and was told in the interview that they were looking for someone who wanted a permanent position, and thats exactly what I was looking for so I was happy when I was offered the job. They worked me over my 90 days, had me doing stuff that wasnt in my job description, and then had the temp company call me and tell me to excuse me, without even a days notice.

This would be what can be called a dead end job, no chance of moving anywhere in the company unless you were a favorite or family to somebody in a high position. Work ethics were horrible, managers did not know how to work the production line or even knew how to manage the incoming orders correctly, barely knew the products and service sold to customers. They never appreciated or even recognized the ones that worked the hardest and were the most dependable. If you had an issue or a complaint, the answer was "You should be thankful to have a job, anybody can do your job." Unfortunately, I left, it took 3 new employees to replace me, not ANYBODY could do my work. Underpaid and overworked is how they keep majority of the employees, that didn't get fired over favorites.

Typical work day, management is greedy and want the jobs done at your expense of efforts.  You will learn that only the upper mgmt. benefits from your hard work. Management pretends to care, but they are only driven by profit and will dispose of the workforce if the CEO, CFO or COO gives direction on the Friday calls.  The workplace culture is poorly managed by area and regionals that have been with the company for many years and lack skills other than taking advantage of the workforce. All about the number only.  The hardest part of the job is working for a company without professionalism.  The local HR is inadequate to handle employee issues and reports back to corporate as if they are handling matters.  The most enjoyable part of the job is you meet some great people until someone leaves to find a better company to work for.

The company is good first job from a Technical Perspective, you will be challenged daily to keep up with all your job responsibilities. Travel ranges from one to two weeks out of the month depending on customer needs. Negotiate well for the position raises have not been given out for five years. Co-workers where excellent to work with many of them have been with the company for several years. There is no typical work day for the technical staff, often you will be working on project internally, as well as projects for client sites around the area. The company has great potential unfortunately currently the company has several layers of middle management that do not know how to turn on a computer, but will frequently attempt to dictate network and infrastructure policy.

I worked there for 5 1/2 years. Which I enjoyed. But In the last year they got rid of most management and condensed everything. They are concentrating on profit over employees. There is nowhere to go in this company. Whatever job you are hired, you will stay there and no raises that would help you with your bills. You will be stuck paycheck to paycheck. Do not under any circumstances trust the HR department. Your complaint will be turned around on you and they will accuse and write YOU up for “creating a hostile work environment “. Do not trust anyone there. They all smile in your face and will destroy you if you don’t follow along. I can’t emphasize enough that ARC is not for employees, only profit!

Top Job Titles	Average Salary
Production 5 salaries reported	$18.31 per hour
Print operator 3 salaries reported	$26.00 per hour
Outside sales representative 1 salary reported	$45,000 per year
Print manager 1 salary reported	$55,000 per year
Documentation manager 8 salaries reported	$53,750 per year

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