medical assistant

certified medical assistant

specimen collector

laboratory assistant

drug test collector

ARCpoint Labs

Recently laid off from ARC Point Labs of Irving due to unforeseeable circumstances. This lay off showed that the company does not care about their employees and all they care about is the money going in to the company. Each employee is paid very little while being over worked, allowing each employee to simply just get by in life. Even though the employees have a degree the compensation they had was not meeting their educational and life experiences. There was also no room for growth in the company, all though they continued to talk about it no one took charge to enable employees to grow within the company. Personally, the lay off was hard, because it was all I had to keep afloat in life, however being laid off by them has now opened more doors in my life, instead of staying stagnant at a company that doesn't care about their employees. A prime example of this, during the ice storms in Texas, most of the employees had no water or electricity and could not drive in the weather and the company still wanted their employees to come in and risk their life driving there. Most of the employees were off that week, but were not given any pay due to the selfishness of the company even though the weather was not in our control. 
Being one of the senior most employee's in the workplace, there was A LOT of turn around amongst employees in the company, I was there for 7 months with planning on staying a year, the manager has been there for about 9 months and the MA has been there for a year, and the newest employee has been there for 2 months, I hope the remaining employees are able to be more respected by patients and to not be taken for granted. 

The head manager is a great person and will help you at every turn. Co Workers where good as well however you have a specific co worker that will sabotage you purposely there. Someone you would think where there to help you rarely tried and would purposely get you into situations where you could do nothing but fail. You ask for advice and your constantly ignored and disrespected. You try to do specific duties of your job and person wouldn’t comply which falls back on you. Made work environment extremely uncomfortable constantly to the point you hate waking up going there. Disrespects co workers and patients as a whole. Has a long record of Patient complaints but nothing is done about it. And none of this is worth the pay which is extremely low and not enough hours throughout the week. It’s revolving door and it will continue to be unless something is done about a specific co worker there. Nothing will change unless he/she is gone. Nobody will have success there. Honestly felt like I was targeted by this person

Always last minute changes to your schedule, expectations from management are unrealistic. Lunches and break times are deducted from your pay, even though coverage is never offered so you must eat at your desk or in between phone calls and walk-ins. They have no set protocol for training,  and all during covid testing I had to provide my own supplies. The lab director/CEO is to busy with many different side projects to focus on making sure they’re staff is well trained and well supplied. You will use your own vehicle with no reimbursement of mileage or gas. They expect you to be on call every Saturday, and they don’t like when you request days off for your own personal health. 

Office Management was very poor and  aggressive, training was short and unprofessional. Turn over was aggressive. Lack of professional training.  There were favorites and clicks and if they didn't like you, you would be given the wrong training to make sure you messed up and were reprimanded for it.  I have never worked for a company that was run by such unprofessionalism. I learned early on to watch my back.  Even with the people you thought would help, wouldn't. It was sad, and a waste of time. I work to show my professionalism and consider my patient above anyone.  It is an aggressive environment and you never know from day to day who is being hired and who is being fired.

I was a key holder, so I can in everyday and opened up. I drew blood and took urine specimens all day. We did drug screens, allergy testing, DNA, etc...
Management was good at understanding, working with you on appts, and overall just easy to work for. I enjoy working for someone like that. It helps you enjoy coming to work.
I had one co-worker and she was awesome. We got alone great and still do to this day.
The hardest part of my job was my down time. We were slow some of the time and I like to stay busy. 
And the most enjoyable part of my job was my job. I enjoy lab work, drawing blood and being in the medical field. And that is why I'm looking to get back in the "medical Field".

My day at ARCpoint labs begin at 830 a.m. -500 p.m. Monday threw Friday. I would unlock the office check phone for any after hour calls. I would take mail out to mailbox for pickup. I vacuum the floors and cleaned the restroom daily. I answer phone and direct the call to individual. If the customer had any concerns, I would discuss the concerns with them. I did drug testing at this office. The job was not hard. I enjoyed the job because I meet people everyday. What I found shocking, I was not informed that my position title would be replaced by another title. Medical Office Assistant replaced my Office Assistant. I am out of work now. CEO told my week prior to this change. I did not have time to prepare myself.

I have really enjoyed working at ARCpoint Labs.  I had the opportunity to meet lots of people and hear their stories.  I am the biggest advocate for these clients to get sober and stay sober.  

Not all of my job was to work with people with drug challenges.  Another big part of my job was to work with companies in the drug testing world keeping their employees and management safe from the worries of drug use.  We would test a large portion of a company ensuring they are drug free and able to complete their safety sensitive positions.

I have worked for this company for almost 3 years. During my 3 years I have learned alot about the different types of testing that are both for employment and personal use. I have grown from being a lab technician to a stand-in manager when the owner was not there. It is a fun place to work because you get to meet people from different countries that come to work/intern in the Orlando area. I would highly recommend working for this location of the company.

I enjoyed my experience with learning how to perform drug test blood draws, and immunizations;also learning how input medical information into the computer system. Communicating with patients was great to also because you never know how they are going to act, but you have to always be professional. Being able to work with the employees and learning what needed to done was a great experience. The hardest part was remembering what the patient said and relaying back to an employee,but after a while I was able to relay the message.

I personally love working for ARCpoint. I am a manager myself and love waking up and coming to work every single day. The only thing I can say personally I don't like is the fact I don't get all benefits such as all paid holidays however this year my boss did pay us all Thanksgiving which was great. My president is always supportive and always helpful which I love and appreciate. 

Top Job Titles	Average Salary
Medical assistant 4 salaries reported	$15.13 per hour
Certified medical assistant 1 salary reported	$19.73 per hour
Specimen collector 1 salary reported	$14.00 per hour
Laboratory assistant 3 salaries reported	$15.33 per hour
Drug test collector 2 salaries reported	$14.52 per hour

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