customer service associate / cashier

substance abuse counselor

counselor

addiction counselor

assistant store manager

Adult and Teen Challenge PNW

What is the best part of working at the company?
The welcoming work environment served as the most inspirational aspect of the job.

What is the most stressful part about working at the company?
The most stressful aspect of the job involved the constant management of a Group of over 20 individuals, requiring 24/7 presence with no opportunity to be alone. While the dorm-based living situation presented challenges, the strong sense of camaraderie within the team made the experience enjoyable, despite the intensity.

What is the work environment and culture like at the company?
The work culture is sustained through strong scriptural memorization and repetition, which prove to be both effective and inspiring.

What is a typical day like for you at the company?
A typical workday at Teen Challenge involved a combination of administrative, operational, and leadership duties. I assisted with office tasks, supervised a group of 20+ students, and helped manage daily program operations. My responsibilities included picking up and sorting donations, maintaining organized storage areas, and supporting staff with logistical needs. As the dorm intern, I was responsible for ensuring the men’s bunk area remained clean, orderly, and compliant with program standards. This role required consistency, accountability, and the ability to guide others while maintaining a positive, structured environment. it was wild!

As the development coordinator it is my responsibility to ensure we have funds in the scholarship program to help assist with tuition needs and also to help keep the facility running. Developing and executing fundraising events, meeting and engaging with donors and volunteers, marketing to the community and gaining support are all part of this position.  Management is very supportive of creativity and branching out, letting you decide for the most part how and what you work on, and there are a lot of great donors and supporters out there, but it can be difficult to find them and actively engage them all the time.  Sometimes you have several meetings a week, and other times nothing.  So you have to be flexible with the amount of work coming in and willing to drum up new ideas. The staff are all great to work with, and you really see the care they provide.  It is a welcoming environment and a breath of fresh air from the demanding secular corporate world.  This workplace culture is meaningful, fulfilling and making an impact for eternity!

When I made the choice to work for Adult and Teen Challenge PacWest, I felt very encouraged by the staff and I did not have any trouble with the application and interview process. During the interview I was surprisingly more calm than usual during those kinds of situations. The warm smiles the staff had put my mind at ease, and it felt as though I was in the right place at the right time! The interview process was nice because I did it from the comfort of home, through a google meets with various staff members (group interview) that were in remote locations. That is another plus about this company, there are various locations throughout the Pacific Northwest. I personally do not plan on relocating but I think that is a bonus for someone who has interest in doing that! Working for a company who's mission is "Putting Hope Within Reach" is amazing. I feel like every day I come to work, I get the opportunity to put hope within reach for someone each day. I am supported by the staff and I really feel that I belong here. I don't dread coming in during the week because ATC has truly become a part of my livelihood, and the integration they have made into my life has just been effortless. I feel like I am a part of something BIG. I am grateful to be here. 

I have been working for ATC for 9 years - I was in the SE region and last year my husband and I relocated to the Pac West region. We love this region so much. We are a women and children's campus, so there is not a typical day - with 5 kids things can change pretty quickly, but in that we are supported and equipped to handle the changes. I am a mentor, pastor, leader for everyone - students, kids, interns and staff. Alot of my time is spent leading others. Helping with problems. Holding them accountable. I also do all the management of the program, so that is whatever may be needed. Scheduling, meetings, facilitating, training etc. The haedest parrt of the job is seeing people leave early - the most enjoybale psrt of the job is seeing them graduate and remain successful and continue to grow. Overall, there is alot of support, lots of training, and this is a ATC family - it is a awesome orgnazation to be a part of for sure. 

PNWATC has the work demand and expectations of any intensive outpatient service. If you are serious about working in this level of service, expect to work 9-15 hours of group with a caseload of 9-18 clients. This is a doable service if you have a willing heart posture and self-care discipline.  The added bonus comes from doing our counseling with a Christian-World View. We can pray with clients and reference scripture, while teaching mindfulness, emotion -regulation,  and distress tolerance at the same time. You are encouraged to use your skills and abilities to not only escort people out of addiction but demonstrate the hope, love, and freedom we find in God. With the ultimate task of The Great Commission being fulfilled. Yes you must document it but there's no better job!

I appreciate that every day is a new set of challenges and looks different than the last, while at the same time there is a sense of normalcy to most days. 
I am supported well by my supervisors, who are very experienced in the field. 
The culture is as healthy in this line of work as it gets. No where is perfect, but there are lots of good things that are intentionally done to create a good culture. 
The hardest part of the job is the people, and the best part of the job is the people! People are complex and leading them can be difficult at times, but the reward of seeing genuine life change in many of them makes it worthwhile!

The workplace culture at Adult & Teen Challenge is really amazing. Being part of a team who truly cares deeply about the work they're doing is something that not a lot of places can offer. There is a great team atmosphere, and I believe that everyone cares about each other and their wellbeing. Id say the hardest part of this job is not taking it home and thinking through things in my off time. I'm so excited to be a part of this organization it's hard to shut it off when I'm at home. So far, management has employed a "work alongside" approach rather than "I'm the boss, do it my way". I believe this has already helped grow and expand my skillset and I'm excited for what's to come. 

I love being able to help men in recovery, and am so grateful for an org like ATC! This is truly an amazing place to work. Every day looks a little bit different, but is still supported by structure and organization.  The team of staff at ATC are amazing people who love and believe in the mission. 

Each employee is given many opportunities to grow and learn in their roles as well as be developed to grow into new roles and leadership. There is ample opportunity for promotion and growth at ATC.  I have enjoyed working in many different roles and locations 


Working for Teen Challenge has been the best experience for me when it came to leadership training and administration development, I have been trained on how to be a servant-leader and not a self-serving leader. I always took on the hardest tasks first knowing that they were going to build me up the fastest in my skills and etiquette in the work place. I had an amazing staff that was very patient and was always great in keeping open the lines of communication while being transparent. The best part of my job was being apart of the students lives and their recovery, being able to see the miracles that happened there was such a blessing.

Top Job Titles	Average Salary
Customer service associate / cashier 8 salaries reported	$17.05 per hour
Substance abuse counselor 1 salary reported	$29.00 per hour
Counselor 6 salaries reported	$28.25 per hour
Addiction counselor 6 salaries reported	$28.08 per hour
Assistant store manager 8 salaries reported	$22.95 per hour

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