office worker

customer service representative

call center representative

Advanced Customer Services

they get you in the door with a bunch of fluff. that whole “follow our exact training” is bs, because if you follow that you get no sales. i even got advice from coworkers there to just ignore the script on screen and do your own thing. 

because there isn’t really any training, i was trained for all of one day. they kinda give you the tools to figure it out, but then you hear the more experienced reps around you completely not using anything you learned in training. 

the managers are nice, the people are nice, but the job just sucks, lol. you get paid 9.25 an hour, they bump it up to 10.25 if you aren’t late the whole week. when you get hired in, after the 90 days, you’re still part time. and THATS when you get the hiring bonus, because they know you won’t be there that long. 

if you want a second job, and you don’t mind being having to struggle on the phone with these people who do not want what you’re selling. and if you don’t mind getting called a “dumb*ss b*tch” by some old man over the phone. or if you also think you can sell enough to make commission, which, YOU WON’T. i promise, the only people who made it to the “$16 an hour” with commission, were people who have been there for literally years. 
and yea, all for a ~$250 paycheck a week. 

if that’s for you, go for it.  not for me though. 

plus, i saw everyone i was training with leave, not even call to quit over the phone. it’s like THAT. i wish i would have listened to the reviews, and not think that everyone was being dramatic.

Worked there for almost 9 years, so I guess it wasn't to bad a place, my co-workers is why I loved my job, I loved them, still in contact with many of them even from years ago. It's a stressful job and you have to be thick skin to work there. The problems started when the original manager lost her job, they couldn't find someone of good quality to replace her, well they had two that were good, one quit and the other fired. The controller was a nasty person that let his job go to his head, but since I've left I heard he quit. If you can sell (and I can) you can make a nice commission rate. High over turn, evenings and Saturdays hours, I know doesn't sound the best, there was one thing that I really loved about the job that kept me there for almost 9 years, but we'll leave that for another day...lol

The managment was far from professional. They had nice workers yes but the way the management has things set up you will feel lied to. The ad says 16/hr but when u go for your interview its 10/hr and you can make bonuses from sells to get up to 16/hr. They also tell u if u come late for any reason you will not get ur 2.00 attendance bonus... So that week you will be paid 8/hr plus your sales. This would understandable if it was for that day but if u late from lunch, break or getting to work you wont get your bonus for the week. That is far from 16/hr plus its part time. Very few ppl are full time and mke it past 90 days. They were one of the worse companies to work for

Typical work day was successful and fun.
What I learned was how to increase my sales monthly. I also learned how to train co-workers to be successful.
The management was very demanding but in a positive and kind way.
My co-workers were fun and receptive also energetic. Most of them.
The hardest part of my job was hearing negativity from co-workers.
The most enjoyable part of the job was talking to customers and closing the sale. Also training co-workers and seeing them become excellent and watching their bonuses increase.

This company is terrible. They only care about profits if you are not making the company monsy on the first day of work you are fired. They are all fake employees and the upper management sucks. You could work here suck if you like scamming people from their hard earned money knowing it is a scam only 8 or so percent dontated goes to that cause the rest goes right into the companys pocket. It is a horrible thing honestly.

This company has never paid me my commission.

You don't get placed in the line of business that's makes the most money instead you sell exercise equipment.
And get paid at a base of $10/hr only to bring home 260$ 

Keep in my mind the warranties you are selling are usually a lot more then your check. I was lied to about my commission I made a lot of sales and have only received my commission.
 This place has a high turnover rate meaning everyone quits!

You have been for warned.

Oneof  the only part time jobs I've had, where I earned full time money!  The hardest part of the job is getting customers to think about their appliances.  Once you get them listening, the sale is very simple. No credit card/payment needed.

If you can overcome objections with features and benefits, it's a great job.

You will be taking to customers for 5 hours a day. There is a break in the middle of it.

This job was awful, I had some health issues hit and instead of being caring, they were cruel. Training was awful and even my best wasn't enough. I wouldn't recommend anyone working here. Even if you are making sales and making your weekly goals, if you have an emergency, they will fire you no questions asked. Not to mention that they want you to lie about prices so you can snag more money from them!

The work was sporadic and I was sometimes laid -off for 3 months at a time. The people that worked brought a lot of their personal dramas into the workplace. Once you befriended someone, they would use what you told them against you. The turnover was high due to the drama. My supervisor was nice and he worked with you if you needed time off unexpectedly.

I spoke to a "manager" on the phone. When I got there it was a "group interview," bad start! Everything that we were told in the "interview" did not match the job circumstances that I was told on the phone.

Andy told me that I "had to take the job" because I already filled out the application and employment documents and if I didn't I would lose my unemployment benefits.

When we went to lunch I took all my employment documents with me. What a piece of work!

Top Job Titles	Average Salary
Office worker 7 salaries reported	$15.19 per hour
Customer service representative 1 salary reported	$14.74 per hour
Call center representative 1 salary reported	$14.74 per hour

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