medical assistant

medical receptionist

referral coordinator

manager

utility worker

Aegis Medical Group

I would not recommend working at Aegis Medical Group, especially as a HEDIS Quality Coordinator. The company has demonstrated a complete lack of regard for its employees, with poor leadership, disorganization, and an overall toxic work environment.

The feeling of instability has been constant since December 2023, when the CEO openly admitted the company’s financial struggles and laid off over 150 employees just days before Christmas. Since then, rumors about future layoffs have circulated nonstop, often spread by managers themselves, creating a stressful and uncertain work environment.

Training was awful, providing little to no guidance on how to perform daily tasks. Even after onboarding, there was no clear direction on workflow or expectations, leaving employees to figure things out on their own. To make matters worse, processes were changed almost every week, but only certain employees were informed, leading to constant confusion and miscommunication. Management expected everyone to magically “just know” what was happening.

The organization at this company is abysmal, with decisions being made impulsively and with no regard for their impact on employees. Raises and bonuses were nonexistent, despite the rising cost of living. Many employees, including myself, were promised incentives that never materialized. Instead of financial rewards, the company thought handing out branded merchandise was an acceptable way to show appreciation.

Another major issue was the implementation of Salesforce, which was rolled out without any proper training. Employees raised concerns about discrepancies between health plan data and Salesforce, but management ignored us. When failures occurred due to these system flaws, we were punished rather than supported.

On top of this, last-minute meetings were constantly added to our calendars, disrupting our work and making it difficult to plan our day effectively. Healthcare benefits were terrible, with high costs and poor coverage, leaving employees without adequate medical support. There was no separate sick or personal time, forcing employees to choose between using PTO or working while sick. Maternity leave was extremely limited, making it difficult for new mothers to take the time they needed.

When it came to accommodations, the company was unwilling to provide reasonable support for employees with medical conditions or family obligations. Instead of fostering a supportive work environment, micromanagement was the norm, creating unnecessary stress and making it difficult to work efficiently.

The only real benefit of this job was the flexibility and remote work, but even that was suddenly taken away, forcing employees into clinics full-time with no time to adjust. This move disregarded the fact that many employees were hired with the understanding that they would work remotely or hybrid.

Overall, Aegis Medical Group has consistently shown a lack of care for its employees, prioritizing cost-cutting and poor management decisions over employee well-being. If you’re looking for stability, respect, and fair treatment, this is not the place to find it.

Beware of this company. During your interview and orientation they talk about how great they are to their employees, how it’s a “family orientated company”, how patient care and customer service is a #1 priority. Upper management cares about one thing only - money money money. It can be demoralizing as an employee in the healthcare field to constantly hear and get drilled into you about saving costs and making the company money even at the expense of patient care. Management will speak about how this company is a “family”.. the only people who get treated (and compensated) like family are the upper management who are actually related to the owners and possibly the providers. The rest of the staff is replaceable and only there to keep the machine running.

And onto management - since the only people in management are family or family friends to the owners - I guess experience doesn’t matter. Leadership in this company is nonexistent. Leadership doesn’t communicate with others or their employees, very disorganized, and staff hardly gets any training from management to actually perform their job duties well. The most training you will get, regardless of your job title, is an annoying unrealistic “customer service training”. They will beat you down with customer service training and “retraining”. I didn’t even work for a full year and took 3 “classes” on it, if you can even call it a class. 

They do not offer yearly raises, pay is low, but they “offer” up to a 10% bonus once a year, based on performance. But they forget to tell you when you accept the job that no staff actually ever gets a 10% bonus regardless of performance. Where they got 10% from then? I have no idea - probably the only way to actually get someone to accept a job without potential for raises. 

Its pretty sad because when I started with Aegis, I really felt like maybe healthcare in this country isn’t all that bad, and maybe there are some smaller corporate companies who well compensate and value their employees and put patients first - I was severely mistaken. They are no different than any other money driven corporate company in the healthcare field.  

I no longer work in the medical field, but I will say out of my 10 years in the field - this was THE WORST place I have ever worked, THE WORST! 

AEGIS STAND BY WHAT YOU PREACH - COMPENSATE AND VALUE YOUR EMPLOYEES. 

My workdays are what I make of them. If I need to manage my workload better, that’s on me—not the company. What I’ve noticed, though, is that some folks are just here for a paycheck, not because they care about building a career. With a little more maturity, many of them could really shine.

I’ll be taking full advantage of the MA program, because I’m still growing and learning, even at my age. At the end of the day, I’m here for the patients—without them, none of us would have a paycheck.

To those leaving negative reviews, I’d ask you to take a step back and think: what could you have done differently to make things better? Life isn’t easy. I come from the old school generation, where you worked hard, earned your keep, and didn’t expect handouts. At my age, I’ve learned that if you want something, you put in the effort. These days, too many expect everything to be quick and simple.

I worked for Aegis Medical Group for 5 plus years. Granted I drove over an hour with stressful traffic which at time took me over 2 hours to get home. At first I appreciated the opportunity that when I started I really had no experience but I earned very quick. For the first 4 years it was the best, but when mamangement was hired to a bigger position the next manager was a god sent. This manager was demoted which the reason I do not want to express, but after that point everything went down. From a office that was # 1 on every aspect went down.We were a family but that all finished. Little by Little the family was broken apart.I started to work at a different Location which was closer to home but felt that If i did not accept eventually I was going to be let go. I could not bare it any longer as where I was it was no different. It consumed me so bad that it statred to affect my health so I had no choose but to resign on the spot. Aegis Medical Group was once known as a place where you can work and not be judged but now it is not what you know it is who you know. So for those who want to work for this company good luck and I truly wish you nothing but the best.

In my experience, the workplace lacked organization and consistent leadership. Expectations shifted unpredictably, and communication was often unclear. The environment felt mentally draining, with frequent changes in rules and a lack of empathy from management. Raising concerns often seemed to lead to implied consequences, and addressing issues felt ineffective, creating a challenging overall work atmosphere.

What is the best part of working at the company?
worse company to work for just watch your back they are nice to you and then they will back stab you and fire you just so they can feel good about themselved

What is the most stressful part about working at the company?
everything and working under someone that does not get an answer to you or look over stuff you did and sent for months. then tells you to correct something and have it by friday and then calls and fires you the day before everything is due that you had already fixed but she is to busy to realize that.

What is the work environment and culture like at the company?
HORRIBLE THEY DO NOT CARE AND YOU DO YOUR WORK AND ASK QUESTIONS AND STILL GET LET GO

What is a typical day like for you at the company?
BUSY AND OVERWHELMING NOGOOD COMMUNICATION

Terrible, money oriented company with little regard for employee or patient well being. Nepotism, bullying, harrassment, short-changing, gaslighting.....you find it all here. Hard to believe snobbery level at the top.
It's just a family owned business, dressed as a professional organization. The entire top management level is individuals related to the owner physician....wife, brother in law, sister in law, cousins. The ones who are not related survive and thrive lip servicing the owners.
The most troubling is the practice to fire people right before a bonus or a raise is due, right around end of year or around time pay raise is due. Very shrewd practice from greedy owners. Only a select favored top managers (likely relatives) get all the benefits.
Do yourself a favor and avoid this sweat shop!

It’s sad because I used to love this job. Not so much anymore. All these posts are correct about the financials. This company is struggling. I’ve seen a lot of really good nurses come and go since I started. Upper Management I don’t believe understands or has much respect for the nursing profession in general… which is sad. I’ve never worked as a nurse somewhere where I’ve felt like that. You have as much scope here as their MAs, and no hate to MAs, but nurses have a much higher level of responsibility and a license to uphold. Management doesn’t see that. If you are a nurse thinking of working here make sure you have good insurance because the ethics around patient care are very sketchy. You could very easily lose your license and I can guarantee you this company will not have your back. 

What is the best part of working at the company?
I learn to believe in me and continue helping the patients.  Helping the patients is the best thing to do.  The better help given to patient the longest life they have.  That’s why my priority is the patients.  Also, I like to work in team to help better and improve life.

What is the most stressful part about working at the company?
When I wants to help a patient and I can’t for some reason or I can’t get the help at that moment.  So no choice everyone have to be calm and wait for the help.

What is the work environment and culture like at the company?
Working in the company, we have to work with everyone no matter what culture they are.

What is a typical day like for you at the company?
Working smooth.  Everything is fine.

They say they care, but the company is run like a small family business. They talk about wanting to grow, but they don’t put in the effort to make real changes. There is a lot of finger-pointing when problems happen. Executive leadership listens, but rarely takes action to fix issues. The same problems are discussed in meeting after meeting, with no accountability and a lot of favoritism. If you just need a paycheck, this may be an okay place to work. If you are looking for a long-term career, you may want to look elsewhere.
The CEO talks a lot, but no real action. HR Director has no clue what she is doing. Operations team, all over the place. I am looking for something else. I've had enough. This place is not what they promised it would be. 

Top Job Titles	Average Salary
Medical assistant 168 salaries reported	$18.46 per hour
Medical receptionist 93 salaries reported	$16.32 per hour
Referral coordinator 67 salaries reported	$17.57 per hour
Manager 5 salaries reported	$66,500 per year
Utility worker 3 salaries reported	$62,000 per year

Working at Aegis Medical Group: Company Overview and Reviews

Aegis Medical Group

Aegis Medical Group Ratings

Popular jobs at Aegis Medical Group

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected