maintenance person

specialist

janitor

assistant

clerk

Akron Metropolitan Housing Authority

When hired in, your case is a backlog from months, and possibly a year. The expect you to be held accountable for a caseload that was behind when you started. Management when I first started was awesome, well the Recertification Supervisor, can't say that about the rest of the Managers. When the Supervisor left that was there when I started the team started to decrease one by one. The workplace culture is very toxic and unwelcoming. I did not learn anything from the person who was the trainer but from an actual co-worker. A typical day was sending out 1st and 2nd notices for documents, completing Annual Recertifications and Interims and answering phones, sending out requests for income, and having face-to-face interviews with clients. 

Overall not a bad place to work, although you definitely need to advocate for yourself because no one else will. Most managers are all about themselves. Good benefits and the pay is sort of ok depending on what department you work in. 

Coworkers are friendly at AMHA, however the cons out weigh the pros. Attentive policy or PTO time was not discussed during orientation. PTO is horrible the first year they all give you 3 hours a month. The caseload volume is huge and stressful. AMHA seems like an employer that does not care much about their employees and it is obvious with their high retention rate.

This is an extremely stressful work environment, mostly due to the clients being stressed out and desperate and prone to take it out on the person who might be able to take away their housing. There's a high worker turn-over. Job security is uncertain.

It was overall a great Place to work. I left because I wanted a career were I could advance and something that offered a higher salary. I really enjoyed my co-workers and my manager was great.

A typical day on this job entailed, speaking to and scheduling recertification appointments, third party information verification and meeting with residents to insure ongoing eligibility for government housing.

It is a good place to meet new people and knowing you are helping families is a rewarding experience.

Collecting and maintaining paperwork may be the most difficult part of the job. Being proactive is key. There is a good support system to aid you if you need help with anything.

Public Housing is so vital to the community as a whole and "developments" come with their own culture and challenges.  The successful running of a housing development, though, is so rewarding

The work environment was very hectic but filled with individuals with a strong work ethic who enjoyed what they did for residents on program.

Managers lack knowledge to help employees succeed. The sick leave is very strict and trying to schedule doctors appointments is difficult.  They dont want/let you take your earned sick time when needed without penalty.  Co workers are great.  

Top Job Titles	Average Salary
Maintenance person 31 salaries reported	$24.60 per hour
Specialist 2 salaries reported	$21.92 per hour
Janitor 10 salaries reported	$19.51 per hour
Assistant 6 salaries reported	$22.30 per hour
Clerk 4 salaries reported	$22.41 per hour

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