sales supervisor

store manager

stylist

assistant manager

associate manager

Alice and Olivia

This has to be the worst retail brand I have ever worked for. The brand is completely unethical or realistic, as they change their minds when they feel like it in regards to the standards of the brand policy, and it’s a very clicky brand. Be warned you will be setup for failure if they don’t like you. Higher management are very gossipy, sneaky, and play games. They use sneaky tactics by fabricating a scenario that will get you fired. I don’t recommend anybody to EVER work for this company, it’s a super stressful environment place to work in. There was a manger that was stealing product, and would wear stuff then put it back in the stock room if the garment was damaged, instead of damaging it out. This particular manager was also not a good manager when it came to training new employees, and would lie to cooperate stating that she trained them well. This manager also would lie a lot and cause drama, and make out she was the peace maker. On one occasion she lied and said she wasn’t feeling very well, but was caught on Instagram having fun drinking by the pool when she was allegedly sick. This particular manager was granted a month off with the ability to be able to come back with a promotion, which is very white privileged.  The only benefit is the clothing discount and free uniform, and even the brands clothes are super expensive for cheaply made production, the clothes are made in China, but charges a premium in a price point. You have to do so much work for such little pay, and constantly have to beg costumers to come into shop, whatever you do it’s just not enough!

I was first introduced to the Alice & Olivia brand from another retailer about five years ago. I loved the colors and prints that were presented with the classy and feminine vintage inspired silhouettes. I learned a lot working there, primarily because the team was very small. My manager was awesome though, a rarity in retail, and we were able to rely on each other and help each other grow due to both of us being new to the boutique-style of retail. A typical day consists of opening/closing cleaning duties, emailing, merchandising, processing new deliveries, following up with current customers and building new relationships. Workplace culture can be a hit or a miss, both within the stand-alone boutiques and with the Leased Brand shops inside of high end department stores.


PROS:
Higher hourly base plus commission
Boutique setting store hours
Wardrobe allowance
401k, other benefits

CONS:
LOW DIVERSITY
Wardrobe allowance- though the brand should be represented at all times, regardless of year or season, no "old" Alice & Olivia may be worn even when new allowance styles are unavailable. This is even more of a hinderance to associates who work as a Leased Brand associate where they must first adhere to the department store dress code before the Alice & Olivia dress code.
Outdated mechanics- a lot of multi-step, multi-programs being completed by hand. Made for a lot of mistakes in regards to outreach, logging, sales. Communication- a lot of people taking turns to speak but not taking the time to act.

This is the worst company I have worked for in my 15 year career. All upper management is  one horrible mean girl clique and if you are not part of it they treat you horribly I've experienced so many times. You can't choose who you want to hire and they micromanage everything you do. The turnover rate is the highest I've ever experienced in my 15 year career. I've observed it all trickles down from Stacey's toxic behavior. They have sales ALL the time and then Wonder why client's wont shop full price. The HR department and upper management protect each other no matter how many complaints they get and how many people quit. I think  all upper management needs to be let go or this company will never change. This was not a good or healthy culture to be in. 

Fun company with fun clothes. High sales expectation and a pretty large and diverse workload. Makes for a varied and interesting work environment. We are encouraged to really take ownership over driving business to the store through client relationships, events, and social media

The overall team was great although certain team members got away with not following the rules with no consequences. Sale goals were mostly attainable (high commission) but during slow months upper management would grill you on what's next with no help assistance or motivation. We had to give our personal number to every client with no compensation which resulted in being harassed by that lady you helped last week on your day off. Overall the company culture is every man for themselves and if you talk about not liking anything about the company forget it. 

Practically everything.  I have NEVER felt so disrespected in my life.   The staff is super catty and upper management tends to pick favorites regardless of their performance.  Forget about speaking up for yourself and doing too well as your coworkers will get jealous and team up to get you terminated.  This job is what made me walk away from retail for good.  Stay away.

I had a great experience working for Alice and Olivia. I was hired as a Sales Supervisor after completing my Sophomore Year of University, which is very unheard of. I demonstrated exceptional work ethic and completed my duties to the best of my ability and thoroughly enjoyed the position for the duration of time before I returned back to University.

I was recruited and eventually hired to assist in the implementation of the Mi9 Retail System.  The project was put on hold and my services were no longer required.

It is a quiet and relaxed atmosphere.  The people were very friendly and willing to help in any way they can.

I cannot comment on a typical day at work or what I learned because the project never advanced.

I would not recommend working here unless you enjoy being micromanaged and given goals upon goals upon goals that most people can’t meet. Most of the  clothing is nice but very poor quality and extremely over priced.  Seams constantly coming undone anything with a bead or sequins.. forget it. Lastly, the turnover with this company is insane! 

The brand is beautiful and what it is meant to stand for is inspiring. 
I grew a lot here and enjoyed most of that process. They have high expectations which really teaches you to push yourself. At the same time, it can easily become a never ending cycle of "never enough." 
Overall, my store flourished while I was there, however, my mental health suffered.

Top Job Titles	Average Salary
Sales supervisor 1 salary reported	$22.00 per hour
Store manager 4 salaries reported	$88,750 per year
Stylist 4 salaries reported	$20.00 per hour
Assistant manager 1 salary reported	$29.50 per hour
Associate manager 1 salary reported	$70,000 per year

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