outside sales representative

field service technician

entry level outside sales representative

warehouse associate

field engineer

All Copy Products

A typical workday requires that you spend at least 1/2 hour traveling to your customers location. (Even if there is an office closer.) You must start your day at a customers location, even if you have a reason to start at the office.
Then you are expected to spend as much time as possible at customer locations.
And at the end of the day you must spend at least 1/2 hour traveling home, which again must originate at a customers location.
(You are not paid for your travel time to your first call or from your last call.  Unless it is over 1/2 hour.)
They are always having issues with parts, and force you to keep minimal inventory. So, when you need a part, over half the time you need to order it. Which counts against your time and first contact resolution of calls. (Which they would hold against you when stats came in.)
Everything is managed over email.  And with how many they get, often times management only glances at your emails. 
This has a bad habit of leaving you to deal with issues that require manager decisions (such as next day orders) alone.

I'm sure in major cities the culture isn't that bad. (Described on day 1 as "Work hard party hard", their main office even has a bar on the top floor. ) but when in remote locations like i was, I never saw any of that. Just the occasional pizza which wasn't even from my management. (Came from the sales dept most of the time.) So, all I ever got was the complaints, not the complements. (Though not directly i heard if you were in one of the click groups things went fairly well, this was not an easy thing for me to deal with. Being both remote and not a social person.)
To top it all off they keep messing with the bonus structure, and it almost always disadvantages remote locations.  The only people I knew who got bonuses, had "tricked" the system to get around the issues. (Mostly with inventory.)
Additionally, everything in the company is based on statics, if you have a problem call which kills your stats, that's your issue to deal with.  Sometimes, they say they will take this into consideration. But from my experience they never did.

The hardest part of the job was convincing management of any of your local needs. (Higher inventory being chief among those, longer travel times, etc...)

The most enjoyable part of the Job. Well since I was remote I was generally left alone most of the time. So, when I wasn't fighting with inventory, or dealing with long phone calls, I generally got a lot done.

They like to spread you thin, and have you work on every single brand of machine ever made, even though you will likely only receive proper training for maybe one or two models/brands. 

When I started, I expected to receive service calls for Konica Minolta and Sharp MFPs, but nowadays I have to work on those plus Canon, Toshiba, Kyocera, HP, Lexmark, and FP (Postage meters, Post inserters, and inkjet printers). It gets really infuriating to have a customer complain about their service on a Kyocera printer THAT WE DONT EVEN SELL, yet I am just expected to work on it with no access to service documentation, manufacturer support, or even support from a co-worker, cause no one else knows how to work on these. 

They force you into these mandatory meetings every few months so the CEO can spew some propaganda nonsense about "toxic workplace subcultures", "Too many people want more pay for less work", and "The great resignation has turned into the great regret", just to scare/bully people into staying with this job.
They had a company wide anonymous survey awhile back, which I thought was cool, so I used it to voice my concerns and when the CEO went over it, basically dismissed every common complaint from it, so that was pointless.

From what I hear, the main Denver branch is better to work at than one of the sub-branches.

They have a bonus system for hitting certain metrics for first call efficiency and cost per call, but when you don't know how to work on what you're being sent to work on, its extremely difficult to hit those metrics.

No matter how hard I've worked, my efforts have never been recognized by anyone besides immediate co-workers. 

On the flip-side, it appears to be EXTREMELY difficult to get fired here apparently. From what I've seen with certain poor-performing employees, they'd rather deal with the tech wasting parts and upsetting customers, than to just bite the unemployment bullet and fire them. 


I currently work at All Copy Products in the sales department. I have previously worked at a large competitor, so I have a general idea of how the industry is. All Copy is a great place to start your sales career or accelerate it to the next level. 

All Copy is a work hard, play hard environment. The culture can be intense at times, but forces you to challenge yourself and constantly push yourself to the next level. Ultimately, the culture allows you to grow and develop personally and professionally at a rate that would be tough to match anywhere else. 

Despite the intensity and focus on winning, All Copy allows for a great deal of work/life balance. Compared to other places I have worked, All Copy seems to care about your home life and sanity, which isn't always the case with many sales organizations. 

The expectations are high, but the comp plan allows for unlimited earning potential. All the resources are in place to help sales people focus on sales without getting bogged down with a ton of non-sales activities. We also partner with the Arizona Cardinals and there are some really incredible events that we participate in as a result of that. There is no shortage of resources when it comes to helping people be successful here. 

ACP is a perfect place to come if you want to get compensated fairly for your efforts. What you put in will directly translate into what you get out of the job. This is true both in terms of income and professional development. The sky is the limit.

In my interview I was promised a balanced work life where I would be treated equally and paid the same as everyone else who does the same job as me. That was obviously a lie. Not only does this company not acknowledge the hard work of their employees, they do not give bonuses or incentives to work hard. And if if you are a great employee they reward you by giving you more work for the same pay with the promise of a raise in the future. They believe the best way to show their appreciation is to throw pizza parties like when we were in school. The work atmosphere is like being back in school where all the cool kids are in sales, marketing, directors and if your a client. But everyone else is the expendable group that gets none of the perks. The only thing that's is great about this place is that they have a small gym and a bar lounge on the top floor. Most of the higher ups use this bar for "private" parties. And only allow other employees to join if it's a major event (Holidays). In my case my manager only invited us to these parties to show his employees off like zoo animals to his clients then quickly dismissed us afterwards. This company does not care about their people and will do anything to save their own butts including firing you without notice. Also don't expect much PTO because the bosses will tell you to use it when work is slow and your PTO is reset every work year. This place is a joke.

I worked here for a couple months. Our manager wasn’t training us properly but kept being mad when ppl would under perform. Literally she learned something after me, and after not using that program for a whole month, ( which I only worked a select couple times ) she lectured me that it was something I should’ve known. 

I guess it depends on the department youre in as well, but overall I wouldn’t trust what they say. They blamed us when their computers and machines didn’t work, pressured all of us to work faster, threatened to fire us after two weeks of workin there ( which we had to learn two entire systems ). They made many people want to quit cuz the management kept going behind people’s backs and being dishonest about their intentions while also not training properly and being hostile/passive aggressive as well. Overworking employees and treating them terribly only makes things worse. 

They convinced us it would be a good place to work, just to deceive us and show lots of disrespect. If you choose to work here, be careful. 

All Copy Products is a good place to work in sales. If you can give it a few months, shake the right hands and show a little "it" factor this company can show you a lot of perks from free lunches to sporting events and contests and their prizes. Good people work here. Team environment. Cliquey at times. 

Its hard work: business visits, phone calls, contract fulfillment, sales process, account management. Its also sink or swim: do the work and meet people in the company and you will be successful. Half efforts or someone lacking social skills will find the door sooner or later. Experienced sales reps make well into 100 to 200k a year range. 

Build your own schedule pretty much as long as you meet minimum activity. Time management skills a must. People and business skills a must but also heavily developed and practiced in this type of b2b sales role. 

Company has some drawbacks in the administration arena. Definitely a learning curve to workflow processes. Also surprised for a technology company the obsolesence of some widely used software programs.

All Copy provides a fun and competitive environment and offers a great opportunity to learn advance your career. It's very performance driven and achievers are highly rewarded. The company has a very strong culture and the team is focused on clients and helping each other. The hardest past about working here is that the expectations are high, we like over achievers and expect people to work hard. That being said, there are a lot of times when the office may close early to have a picnic or a golf outing, or rent the top of the tavern for a happy hour, their is definitely a good balance and people who work hard get recognized. There are a lot of measurable but I think most people like the fact that they know what the expectations are and the Management team is helpful and supportive if people have questions and are willing to learn. 

All Copy Products has been my home for 11 years through 2 locations. I have see the company grow rapidly through my 11 years yet maintain the culture that has contributed to that success. I have had the pleasure of working directly with the Senior Leadership Team and have always found them to be down to earth and open with the dealings. It’s an open door company.

All Copy provides upward mobility in all areas of the company as our growth provides numerous opportunities for successful hard working people. Make no mistake, Hard Work is an expectation and accountability is a strong part of our culture from Sales to operations and service, All Copy expects your best and rewards you for giving it. All Copy has a great future and if you are a person who values hard work above all else and wants to contribute wholly to your personal success All Copy would be a great place for you.

My co-workers and direct manager were absolutely wonderful and very helpful. The CEO gave weekly vlogs from about March til July downplaying the COVID-19 Pandemic, and allowed employees not to wear masks at any point in the building until about late September 2020. The Sales staff would constantly throw parties during the epidemic in the main lounge, including a “Chili Cook-off” where non-participants were asked to stay at their desks and continue working while everyone else walked around and sampled chili throughout the building, masks off. This type of total denial and tone-deaf leadership by upper management made it impossible to feel safe during the COVID 19 pandemic.

If there wasn’t a pandemic raging, this may have been a good place to work

Please if you value your future DO NOT apply at All Copy. I’ve worked here for 4 years and I’ve never seen a company have a higher turnover rate in every single department than at All Copy Products. Everyone I work with and have talked to is over worked, undervalued, and underpaid. There is no opportunities for advancement what so ever and if you work here you will be micromanaged. Their business model is to buy as many companies as possible, increasing work volume, customer volume while never hiring enough people and a till demanding the same quality of service and revenue as they previously had. They are constantly going into debt, therefore cutting corners and micromanaging all departments to squeeze as much out of them as possible. This company does not recognize hard workers, allow for promotion and find every way possible to increase the standards so you can never make a bonus of any kind.

Top Job Titles	Average Salary
Outside sales representative 14 salaries reported	$103,214 per year
Field service technician 23 salaries reported	$18.93 per hour
Entry level outside sales representative 47 salaries reported	$79,947 per year
Warehouse associate 11 salaries reported	$18.64 per hour
Field engineer 1 salary reported	$75,000 per year

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