actuary

underwriter

student intern

customer service representative

operations associate

Allianz

I would not recommend this company based on my experience. The culture and management are extremely poor. Allianz is not a very modern or updated company. It is very slow to change and adapt. It is extremely inefficient in the day to day as well as overall. It has very complicated practices for no reason at all, even for trivial matters. Allianz is in desperate need of streamlining and becoming lean. Expenses are insane. Disorganization and mass confusion are rampant. Company has no agility. They do not promote an open door culture or encourage any feedback except the generic yearly survey. The company lacks professionalism, collaboration, profitability, openness, innovation or a culture of productivity or recognition. There is no transparency. There is no healthy competition or positive energy. The mindset of the folks here is medieval. The company (AGCS) has been unprofitable for years but still employs the same leadership and dated practices. Employees are either afraid to speak up, don’t care, or are told not to. Therefore they are disengaged and completely lack the empowerment to change or question the status quo. Everyone is on auto pilot. Office is full of old school mentalities that care about the completely wrong things, dislike any change and just want to keep course. Office is ugly and dated and something constantly breaks. It’s filled with old and cluttered cubes where you bake under fluorescent lights all day. Most employees are cliquey. I do agree with a previous reviewer that the office is ran by an old fireman’s fund clique. They keep rehiring the same folks from fireman’s fund instead of bringing in dynamic employees with fresh ideas. Management is weak and passive and displays no leadership. Higher managers are even worse. Everything trickles down from the top and what is coming down is very disappointing in terms of leadership. Higher ups are completely out of touch and they do things just to check a box. The org chart is made up of useless and redundant titles and positions such as “executive”, “AVP”, “zone leader”, you name it. Reminds me of the famous scene from Office Space. “What would you say you do here?”. Inefficiency flourishes at Allianz. This company needs a complete culture turnaround as well as major expense cuts. Trimming some serious fat wouldn’t hurt either, by reducing or replacing current leadership with fresh blood that is able to not only manage back to profitability but knows how to breathe life back into people.

This is truly one of the most well rounded companies that I have worked for. They are very innovative and an industry leader in the life insurance and annuity space. I was in awe every day I went to work at the magnitude of talent and skill that was present. 

I loved my job but unfortunately my experience was shadowed by an all assuming and unsupportive manager. If there is something they don't like about you or you can think for yourself and ask questions that they themselves don't know the answers to because they are too comfortable in their jobs to know ... they will do what they can to make it look like they are trying to 'help' you overcome these 'barriers.' By barriers, I mean asking hard questions or even questioning why things are done a certain way or even offering a more efficient solution an existing pain point (if they don't like it or can't take credit for it).

In a company that is focused on inclusive meritocracy - they haven't quite disseminated that renewal agenda cornerstone to mid-level management who clearly have their own agendas. Don't get me wrong, there are A LOT of wonderful managers whom I had the pleasure of working with on a cross-functional basis. That is why I know that unfortunately, my situation was just the opposite.

If I had to tell anyone who was looking at Allianz Life as a potential employer - I would say (wholeheartedly), go for it! I didn't write this review to deter anyone...only out of respect for a future employee to know the facts, in black and white.

Allianz is a wonderful place to learn, grow and be challenged. Just make sure that you 'click' with your manager during the interview and the first 3-6 months on the job. It is imperative to not only your growth in the company, but for your mental and professional health as well.

Support new sales by securing Direct Billing Network contracts in the African Region. Securing cost effective direct billing options, for benefits that were presently on reimbursement.
Responsibilities ranging from planning, design, direct, administer and coordinate the system of the provider network.
Ownership for Provider data on Gulliver, ensuring data accuracy which provides Medical Services and Claims dept. with reliable information at all times.
Ownership for Statement of accounts (SOA) to be sent out to Providers after processing of batch claims.
Conduct Provider Training sessions to Providers to orientate them on Direct Billing Guidelines set by the Network Manager.
Perform the basic work up for the Provider reconciliation to identify next steps for discussion. Ownership of releasing Monthly Network Listing to all internal departments.
Day to day contact point for Providers and resolve their routine queries around payment details.
Build tools to compute Claim statistics for Providers that help Provider Price revision requests, and deliver provider agreements worldwide. 
Co-ordinate with Medical Services and Claims Dept. on cost estimates as and when requested. Responsible for the Health, Safety and Welfare within the team.    
Skills ranging from computer knowledge, team work skills, problem solving ability, project management experience, interpersonal skills, negotiation skills, ability to understand the broad business and financial planning experience.

I worked for Allianz From December of 2015-December of 2016, This post is not intended to "slam" the company but its to inform people thinking about working there. AWP in my opinion does not care about their people and only seem to want a "warm body in the seat". They just want you to answer the phones and provide good customer service without providing you the tools or the feedback to do a good job.  Management only seems to meet with agents if there is an issue and not for positives. Even during the once a month "focus sessions" it felt more like a chastising session than anything. I feel as if management doesn't care if work is behind so agents on the phone have to basically lie to the cardholders and just make up different excuses each week. The timeframes that we had to give cardholders as far as processing claims were unrealistic due to the short staffing but we were required to state those times. In fact I got in trouble for and one of the things that lead to my dismissal was being honest with the cardholder about us receiving their information and how even though it was a month later and we had received documents from them and the rental car company, the information had not been reviewed to see if that was all needed or if other info needed to be requested.

This company has a lot of promise but it lacks proper management. Anyone who is reasonably intelligent will see they have the wrong people in the positions and are intimidated by your intelligence.  They will quickly make some story up to get rid of you. People that don't want to see you succeed and will make every effort to work you to death but not promote you. They would have people who have family members in the department interview you have pass the promotion to that person's family member. If you talk about it that makes you a bad person. It's sad to say but leaving in the manner I did prepared me for something better where I can grow and develop into something great. Management shows extreme favoritism and they treat associate a discarded toilet paper. You are not suppose to speak up for yourself they will to silence you. Hard work is not rewarded with promotions. Allianz the Organization is a great company but the branch in Richmond Virginia is terrible the most un professionally company I have come across. They have know regard for compliance. Don't go there to work it's a waste of your time and energy. They will not  appreciate great talent even if it slaps them in the face. Even getting time off is a problem that is why people call out constantly and they put you one write ups. They people that get the time off of course are the friends of those in management. I would advice the mother company to come look into this place before they lost their good name. 

Allianz is a great company to work for. They offer decent benefits and I really enjoyed my teammates. The job sucks. You're given a script and if you don't repeat everything on it verbatim they will fail your call. Enough fails and they send Mongo after you to take you downstairs and unceremoniously fire you.

I was there every day on time and even worked for them when they had snow days. I helped other departments with their work and became self sufficient doing two jobs. I helped the poor associates that sat around me who received poor training with questions because available supervisors were hard to find.

A lot of calls will come from confused customers who receive difficult to understand credit card benefits and the scripting provided never really provided answers because the card companies were not about to be held liable for literally anything. Do not go in expecting to be a help to the customers, on a good call you will just make them less confused. 

This is a good job if you're in college and you could care less about the work. The supervisors did nothing but threaten me even though I became more familiar with the products than them and I spent a good amount of time explaining the material to my team leader. 

If you want something for a few years, try to get over on the travel team. Bankcard is a joke and so are the clowns running that department.

A typical work day requires my team(Intake BA team) and I to triage all service requests received from Enterprise Operation, Treasury, Legal and Compliance departments. These requests range from system errors while processing a change to a policy, out going money requests to values not matching what is stated inside the contract. 

This requires the BA to gather information from the business and IT to determine what the issue is and how to proceed to fix the issue. The BA also collaborates with IT and the necessary stakeholders to determine what the financial, regulatory and customer impacts are. This group will also determine what is the best course of action to resolve this issue. 

I also take part in the monthly installs (releases) of systems fixes and updates. 

The most challenging part of my job is the most enjoyable part as well, I work on multiple tasks though out the day. I am required to prioritize my day based on tasks as they arise. I must have the ability to reprioritize my workload to handle the higher priority tasks and maintain all remaining tasks until they are resolved.

As the Intake BA Team, we need to support each other as high priority tasks arise. When necessary, we support each other's line of business by taking on tasks, cover meetings and shifts.

This company has a very high turn over rate they do not care about there employees they micro manage and they have certain people in management who like to bully there temps if you are a temp please do not get comfortable because they have no problem with letting you go. Also  they like cross training you on all lines of business with false hopes of getting hired as a full time employee you are only a warm body in there company the training sucks and if you mess up because of lack of training they have no problem with letting you go.
They are also moving people to the petersburg area and the facility is dirty they have bugs and they do not have a cleaning crew to clean the bathrooms as a temp they expect you to work like you are on an assembly line for only $13.00 an hr and 37.5 hrs a week you may get overtime with 10 min breaks and 30 min lunches they want you in those seats at all times they walk around just to see if you are sitting down like they are taking role in an elementary school. there is no real growth in this company this job is only good for high school kids home for the summer not if you have a family because the pay is terrible. the customers always say that this is a fraudulent place and they are always calling to complain.

A typical day at work was signing in at the exact appropriate time and given any where 2 - 4 10 minute breaks and 1 30 minute lunch break. The call center calls were from clients who could be very nice. Then there were calls that were from very mean customers. The issue that I had with the company was that there was a way that was required to handle calls with the greetings all the way to the closings. If calls were scored for quality control stand point. Your calls were graded 7 times a month and you never knew when you were being monitored.  You had to get a 90% average each month. At timesI felt like the stress would get me so uptight that there was no way I could pass the grading of my calls. My team leader was always encouraging but offered help. The training that I had was very quick. 3 weeks. They have changed the training that now each topic is handled in one week and then the trainee has several weeks to practice what they learned before they start getting scored on their calls.  A much better way of training so that new hires are sure to be successful.

Allianz Life is one of the world's largest integrated financial services organizations, which offers products like universal life insurance and long term care insurance for individuals. The Customer Insurance CatLog is an intranet application developed for employees within the company. The employees can access Customer information and update the customer information on various types of insurance policies provided by the company. The employees can also process claims and authorize payments for the customers. This application also provides various functionalities such as generating different types of quotes based on medical history of customers.
Responsibilities:
•	Involved in various phases of Software Development Life Cycle (SDLC).
•	Used Rational Rose for the Use Case Diagrams, Object Diagrams, Class   Diagrams and Sequence Diagrams to represent the detailed design phase.
•	Enhance the user interface using HTML5, CSS3 and JavaScript Libraries like JQuery, AngularJS. Involved in developing the CSS sheets for the UI Components.
•	Used Spring MVC at presentation layer.

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