administrator

adjunct faculty

healthcare partner

information technology specialist

field coordinator

American College of Education

I strongly advise anyone who wants to work in the Marketing or Enrollment Department at ACE to think again. I have detailed why below. 

1. Supervisors engage in blatant gaslighting and manipulation to the point of silencing employees. For example, they will tell their staff that they only need 2 partnerships every month, and then get "confused" and disappointed when employees are not reporting 4 a month, claiming they "never said" they only needed 2.

2. Lying about job responsibilities in the new-hire interview 

3. 1 on 1 meeting times constantly changing at the last minute, causing employees to rearrange their schedules or work extra hours multiple times a week (I once had a meeting time changed on me 5 times in one day - all at the last minute)

4. Changing expectations and requirements on a month by month basis that make the job increasingly more difficult (what a lead is changes, how to document a lead in CRM changes, etc.)

5. Working weekends without proper compensation (but supervisors lie about this to HR); it is almost impossible to take time off for being sick, appointments, family emergencies, etc.

6. Assign massive workloads that are not relative to job requirements. For example, at one point, employees had to document their day-to-day activities in CRM, in their Field Report (sent to their supervisor), and in a separate email to middle management

7. Employees are discouraged from communicating with anyone other than their direct supervisor; they even do not feel comfortable voicing concerns to HR for fear of backlash to themselves or colleagues from their bosses.

8. Constant turnover of positions due to everyone getting tired of the deception, drama, and workload from their supervisors

9. Clear favoritism - mainly toward people who are too naive to understand the extent of what is happening in the department (i.e. easy to manipulate) or toward individuals who blatantly and consistently suck up to administration

At ACE, I was able to surround myself with some of the most diligent and hard working individuals. As a marketing intern, I was under the guidance of the marketing team. A summary of my duties included creating spreadsheets for marketing, tracking social media campaigns, maintain accurate inventory of marketing's collateral, assist with search copy pages, and several other projects included creating a collateral binder, and auditing page copy for new website migration. During my time at ACE I learned programs such as Pivotal Tracker, SharePoint, and was given a short crash course in Silverpop. My co-workers and management were both pleasures to work with on a daily basis. Although the marketing team is small, they play a large role in keeping ACE and its counterparts working smoothly. The hardest part of my job would be having to leave! I loved being a part of the ACE family, and being able to engage with several other departments in the company. Gaining the hands on experience was my favorite part of this internship. I can truly say it was the best internship I've had thus far, and would recommend this company to anyone I know for work related purposes, or for those interested in obtaining a Master's and or Ed.D./Ed.S. in education.

The American College of Education (ACE) is an exceptional institution fostering academic excellence and professional growth. As an Adjunct Professor, I have experienced firsthand the supportive and collaborative environment that ACE provides for both faculty and students. The college emphasizes flexibility and innovation in online learning, making it an ideal platform for educators and professionals seeking to advance their careers.

ACE’s commitment to diversity and inclusivity is evident in its curriculum and community. The resources provided for teaching, including an intuitive learning management system and a dedicated support team, ensure that faculty can focus on delivering high-quality education.

The institution values professional development, regularly offering opportunities to enhance teaching practices. Colleagues at ACE are not just knowledgeable but genuinely passionate about education, creating a stimulating and rewarding work environment. Overall, ACE is an outstanding place to teach and grow professionally, with its mission aligning perfectly with my own values in education. 

The American College of Education (ACE) offers flexible work hours and remote work capabilities. The company is generous with PTO, 401K match, Civic Time, and the opportunity to further your education by pursuing a degree at ACE (to name a few of the many benefits). Leadership is approachable and regularly ask for feedback. I've always been respected, engaged, and treated like an adult (the leaders do a great job encouraging you to work independently). The College is consistently growing and succeeding the last 4+ years I've been employed there and a lot of that has to do with the innovation that occurs and how the employees are motivated and proud of their work. Although remote, the positive culture and team-mindset helps everyone achieve their goals. ACE is transparent in their mission and an impactful organization in the community. 

ACE is a phenomenal "place" to work. The team members with whom I work and the other employees I engage with seem like family members. We are an organization thriving on supporting one another with the consistent priority of what's best for ACE students. I applaud the attention to career relevance in the academics, as well as the emphasis on relevant current research. We want to develop graduates who make evidence-based decisions, lead, and serve their professions and their communities. I love that we are a B Corp and get two paid leave days for volunteer service. That says a great deal about ACE's commitment to community. 

I remember waiting for the "REAL ACE" to show itself. From the application/interview process through onboarding, I could sense ACE was different, but I feared it might be too good to be true. I've been here for 15 months, and I can honestly say the ACE I met in the interview process is the exact ACE I work for. My workload is manageable, my managers are trusting and supportive, and my team values productivity, creativity, and collaboration. One of my favorite things about ACE is how everyone seems wired for continuous improvement. Don't get me wrong, we're great at celebrating wins, but we also enjoy refining our process to improve efficiency, effectiveness, and the overall student experience.

I joined ACE a couple of years ago, and I am so thankful for this opportunity and for being a part of the team. I love the work culture, friendly engagement, support for professional growth, teamwork, collaboration, and positive energy! Other online schools do not compare to the level of professionalism, accountability, and student-centered focus that I have found at ACE, and I've taught in higher education for over a decade. American College of Education has the best students, faculty, staff, and leadership team. I highly recommend them as an employer and for a college education. And to top it all off, ACE is a certified B Corp! I am excited about our continued growth and look forward to the future.

I can only speak of my experience. I found the organization to be a bit disorganized, comparable to other institutions. The communication is not clear nor is it consistent from management. I think that the managers need more training and that this needs to trickle down to the lower level staff. This is one of the worse places I have ever worked for due to these issues. I don't think they realize that within a virtual environment, communication is VERY important. Another thing that I thought was interesting is that the managers do not always seem to be on the same page - goes back to the communication!

A typical day at work, recruit new students to the Master of Education Programs.  Assist current students with educational questions and encourage them to complete the program.  I learned the more people I can contact, the more people I can help.  I became a Subject Matter Expert for the graduate catalog.  My co workers participated as a team which I enjoyed because I am a team player.  The hardest part of my job was telling new students that they were not accepted into the program.  The most enjoyable part of the job was helping team members with compliance questions and informing students they were accepted into the master of education program

ACE has good overall leadership, committed to affordable education, reasonable workload, teaching and course development opportunities. They encourage committee membership and active participation. They provide some professional development opportunities.

Top Job Titles	Average Salary
Administrator 29 salaries reported	$74,483 per year
Adjunct faculty 7 salaries reported	$44.86 per hour
Healthcare partner 3 salaries reported	$73,333 per year
Information technology specialist 1 salary reported	$23.00 per hour
Field coordinator 1 salary reported	$24.00 per hour

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