case manager

clinician

program manager

property manager

human resources coordinator

American Family Housing

I've been at AFH for 2 years so far and the best part I can speak about this agency is the culture. American Family Housing has a team approach. We work together to remain active in the community to accomplish the goal of ending homeless as a team. We all come together and brain storm and ensure every person has input to ensure the best services are being provided. And lastly the Executive team is probably the most laid back, down to earth, group of people I've ever had a chance to encounter. I mean imagine seeing your CEO or CPO just walking around the agency on a daily basis engaging with team members and asking your input on different aspects of how to make the agency better. How often do we ever see that? 

The agency has team building activities to ensure all staff within the agency interacts with each other to create cohesiveness not just with individual teams but the entire agency as a whole. One thing I learned working here is "You get out of it what you put into it". No every day wont be peaches and cream I mean what job is, however what I can say is this we are like a close family here. We respect each other, your input matters, and we work together to accomplish the mission. 

And let me not forget the 2nd best part is the ongoing opportunities for growth and advancement with this agency. In 2 years AFH has doubled the size of employees and the agency is constantly evolving and presenting new and exciting opportunities. Each employee is always given the same opportunities to grow and advance. One day you may start off as a case manager and before you know it you may be presented with an opportunity to Ramp up a new program as a manager. If you are looking for a environment of friendly faces, great energy, room for advancement, new opportunities, and just an overall stress free but exciting environment, check the job posting and see what opportunities are there. You wont regret it.

The company has big dreams and ideas but doesn’t have the staff to support it. Leaving the people who are working overwhelmed with work.
They offer inward advancement a lot. They prefer to advance people within, but this leads to another flaw. Because the same people are getting promoted, it doesn’t allow any new form of work place culture to come in. Many of the recent inward advancements have struggled with their new positions and it has shown. A case manager who lack accountability and respect will be a manager who lacks accountability and respect. Within the last year only one person was hired outside of the company out of 5 positions for management. 
They offer a 4-10 schedule and the best benefits of any non-profit I’ve worked for. However, it doesn’t make up for the lack of accountability for managers, the low pay or the large case loads case managers have to deal with due to the turn over and the lack of hiring new ones. 

The job was very repetitive and boring. Management did little to nothing to assist in making the program run efficiently. The GM was very arrogant, controlling, and intimidating, which made it for anyone to think or speak openly. Ideas were brought up for discussion, but never considered, muchless acted on. There was more gossip among the staff, then with the clients, which is sad. The only thing that made upper management smile was the sound of money, with the exception of a few, and this was a noin-profit program. The worst part of my experience was to see how unethical management really was, especially when I was asked to do thing that were against my ethics. While I was employed there, I knew people received help, but  it got bad after my termination. I understand most of the upper management retired or moved on and a new BoD was brought in. I hope with new management the organization can return to the mission statement  continue helping the homeless, as it did in the beginning.

I have been with American Family Housing for four years, one year as a temp and three years as an employee. I am planning on retiring here, they will have to drag me out feet first :) I LOVE my job! I look forward to coming to work every morning. Why? Because everyone that I work with has always been friendly, respectful and fun. We are growing as a company, which is great for my future. There is plenty of work if you are motivated. I love the thought of what this company is trying to give to the less fortunate. I am proud of all we do. I could not have asked for a better job! If you get the opportunity to work at American Family Housing, we will welcome you with open arms! 

This was one of my favorite jobs I have held. Up until about a year ago it use to be about family and the employees were treated like family as well.
When new ownership came through everybody was getting fired slowly and more "certified" staff was being hired. It was no longer the home it once was.
I was constantly taking my work home with no understanding from management the stress the job position brought on. No growth as well as no compensation.
Co-workers didn't want to say much in fear of there jobs from watching staff getting let go and new staff coming in.
The hardest part of the job was having to deal with rude and disrespectful managers and property managers.
The most enjoyable part of this job went away in 2015.

Coming into this agency, I liked how it was different than my previous agency. The benefits are great and that you also get to meet the E-Team. The E-Team is generally really nice and they always update how the company is doing and what might be the next program unfolding. I generally also like how I’m being challenged and given support when needed. On top of that they push to have everything done right! The only issue is that I sometimes run into communication issues but the coworkers I meet and the homey atmosphere makes up for it.

While American Family Housing aims to do great work, it is hindered by the toxic and favoritism-run work culture. If you don't question what management does and do as you're told, you get benefits such as working from home and using sick days as vacation days. Several managers have complaints against them from several employees, and the CEO turns a blind eye to who the real issue is if they are favored.  The positives are the 4/10 work schedule and the amount of holidays per year. 

I do enjoy working at AFH. Just knowing the service provided to clients gives me a reason to get going every morning. No job is perfect but the good out weighs the areas needing improvement. I would retire from there if possible. Only God knows   May God move in the hearts and minds of management to continue with the vision. 

I started working here back in November of 2022. This is a great place to work and you're working for a great cause by housing veterans, low income and homeless people. People are very personable and actually care about you. They have a good PTO plan with great work life balance. Compensation is good and benefits are fair. Overall, would recommend to anyone. This is a good place to call home.

American Family Housing is a wonderful place to work! I have been here for almost one year and am very pleased with the flexibility that my position offers. AFH is very understanding of necessary appointments, allowing space for staff to have a well balanced work life. I have worked in the non-profit field for ten years and AFH is at the top of the list! 

Top Job Titles	Average Salary
Case manager 18 salaries reported	$24.11 per hour
Clinician 3 salaries reported	$31.72 per hour
Program manager 1 salary reported	$78,750 per year
Property manager 1 salary reported	$72,500 per year
Human resources coordinator 1 salary reported	$23.50 per hour

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