personal trainer

general manager

kids club attendant

housekeeper

assistant general manager

Amped Fitness

Amped is a growing company experiencing significant growing pains, which are evident in its operations and management approach. Employee turnover is notably high—something I’ve observed at other gyms, but particularly prevalent here. Scheduling is inconsistent, and staff are frequently required to cover multiple shifts, often being used as stopgap coverage. This makes securing sufficient hours challenging, especially given management’s strict policy against exceeding 40 hours per week.

As a front desk employee, maintaining a consistently high level of energy is expected throughout each shift. However, the role itself provides little structured work, and typical restrictions apply—limited phone use and standing for extended periods. What sets this position apart from similar roles at other gyms is the fact that, for large portions of a shift, only one employee is on duty. This presents logistical challenges, including limited opportunities for basic needs like bathroom breaks, as the front desk must always be attended.

Upper management’s presence is unpredictable, and when they are on-site, their approach often feels more like scrutiny than support. Policies and procedures frequently change—often within days of being implemented—causing confusion and inconsistency. The communication process for these changes involves multiple steps: an extensive group message requiring acknowledgment, in-person discussions, formal meetings, and yet, within a short period, the policies are often revised again. This lack of cohesion stems from upper leadership not being aligned in their directives.

Recent adjustments to membership and training rates have also affected long-standing members, contributing to dissatisfaction. Sales strategies for training programs and fitness profiles have changed multiple times within a single month, creating further instability. Employees are expected to take a highly aggressive sales approach, often pressuring clients with tactics that border on manipulation, such as questioning whether they are prioritizing financial concerns over their health.

Training and development for staff are minimal. If an issue arises, feedback is provided reactively rather than proactively, with occasional brief “coaching sessions” but no formalized training plans, written assessments, or documented performance reviews—despite assurances that these would be implemented.

Ultimately, this role may be suitable as a supplementary job, but for those relying on it as a primary source of income, financial stability is difficult to achieve. Given the current economic climate, the company’s evolving structure, and the lack of consistency in both policies and management, this position presents significant challenges for long-term employment.

The Pros-
The majority of your coworkers can be  some of the coolest people you meet despite the bad few.
Decent breakroom, despite not allowing breaks.
Free compensated membership.
25% employee discount on drinks and food.
Some of the regulars are great to talk to.
The Cons-
When asked what our purpose was as front desk workers, I believed it to be to help keep the place functional, do regular gym staff duties such as sign ups and point of sale as well as enforce polices/rules. However, I was told from the front desk manager that our ONLY purpose was Fitness Assessments. I was repeatedly pressured into persuading new members into FA's, when they clearly did not want/could not afford Physical Training (which is what an FA is meant to lead them to).
The management position is a joke. Experience/management skills are not what is taken into account. The amount of PT sales is what literally buys you into the position. This causes a cascade of poor decisions leading to relentless over working of employee's having to fill positions while management waits endlessly to acquire new employees.
Amped Fitness requires the front desk workers to stand for extents of 5-8 hours without allowing you a break to sit down in a chair, thus you have to try to sneak a short sit down on the back counters and hope that upper management does not walk in. 
No breaks are given, despite you being the only front desk worker besides front desk manager, who isn't there during 1-4pm and is not there on weekends. If you have to use the bathroom or heat up food, better hope it doesn't take over 3 minutes because that's all you have.
Told to have 100% energy when coming into work and hold that as a minimum for every shift despite aforementioned neglect of breaks and lack of sitting.
Although part-time, they want you to work as if you're trying to climb the employment ladder.

When I first started working at Amped Fitness, I was genuinely excited to help clients reach their goals and be part of a growing community, but things turned sideways when certain other trainers showed their true colors

I encountered several situations that made it difficult to feel supported or respected as a professional. Communication between staff and management was often inconsistent, and concerns weren’t always handled appropriately or fairly. On more than one occasion, I witnessed behavior that didn’t align with the gym’s stated values of teamwork and integrity.

These challenges made it hard to perform my job effectively and maintain the positive environment that clients deserve. While I value the lessons I learned and the relationships I built during my time there, I ultimately realized it wasn’t the right environment for me.

Amped fitness is definitely not for the weak. From day one I was surrounded by people who were hungry for success and putting that above it all. You will be tested, you will be uncomfortable and there will be some downs but you will love every moment of it because in the process you will grow mentally, spiritually, financially and physically. Just like 99.9% of jobs you will get paid for as much as you work and how much work you put in so ultimately if you aren’t making enough money it’s because you aren’t working hard enough. Also if this is your passion and helping people is what you love then create a balance in your life and the money will come eventually. There is no fitness industry like amped and that’s from someone who has worked in many but I finally found where I belonged. I’ve had this “job” for almost a year and a half now but not one day has it been dreadful or felt like a “job”. 

They don't pay you for sessions until you have over 20 clients, so even if you have 10 clients and they're each coming three times a week you won't get payed for any of those sessions. so there's so many hours where you're working for free basically. They just want to take advantage of their employees, we even had a whole meeting with all of the personal trainers and none of the upper management explained this, all they said was you "can" make $100,000 but don't talk about what you have to go through to get there.

Company does not pay you if training clients don’t show up, even if they no call/no show training sessions. No extra pay for work put in “off the clock” because you ONLY get paid when you actually complete a training session. Managers push upgrades on you more than caring about the actual quality of training being done. Managers do all the sales so you don’t have to get your own clients, which is nice, except you only get 25-35% of what the client actually pays the gym. (You make $10 for a 30min session). Also no health benefits, PTO, or sick pay. 

If you are looking for a company that values hard work, dedication and prioritizing your individual growth look no further. I have had many jobs that claimed they wanted you to grow and none actually put it into practice the way Amped Fitness does. I appreciate the culture of the company more than anything, there are many variables in personal training, customer service and client acquisition but the one thing you can always count on is coming to work and having a smile on your face. We definitely have a work hard play hard mentality which I appreciate. As far as compensation, you get out what you put in and it becomes very lucrative very fast for those who stay coachable and are willing to work hard. 

The overall work environment is adaptable and welcoming. As far as what the gym members get, I think we could offer them more bang for their buck. 30min sessions for $45/session is unreasonable to me. I think it would be fair and appropriate for them to receive at least an hour of training for $45; I’ve never seen a gym charge per 30minutes and at that value. Also, the equipment isn’t up to par. Something is always breaking or having a malfunction; I would assume with the memberships flowing in, we would have the revenue to replace and afford better equipment. Again, the gym isn’t bad. I just feel as though the quality and presentation of service and venue should be better 

Typically, they sell you on a dream that sounds amazing. Unfortunately, they underpay you and expect you to work over 12 hours in a day, especially on your break. 

As a company, they’re still fairly new on what works (even though they’ve been opened since 2016). Job opportunities are definitely there but it comes at a price with work/life balance. They do see talent but then quickly lose sight of it. There’s constantly A LOT of turnovers in ALL positions. 

They continuously hire people without any leadership experience and do not fully train or have a program for inexperienced staff. They expect you to learn all softwares on your own without any help. 

They want you to work all week long for free. Unless you are in a “training session” you’re not getting paid, when you’re helping customers, working the front desk, showing people how to use machines, you’ll get zero compensation. If a client cancels on you last minute? You don’t get paid whatsoever for the time you wasted waiting for them, and then you have to take up another slot on your schedule later in the week to make up for it so you can still get paid for that pay period. 

Top Job Titles	Average Salary
Personal trainer 1 salary reported	$36.50 per hour
General manager 5 salaries reported	$70,665 per year
Kids club attendant 2 salaries reported	$10.50 per hour
Housekeeper 1 salary reported	$13.50 per hour
Assistant general manager 1 salary reported	$25.00 per hour

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