medical assistant

medical receptionist

front desk receptionist

dermatology nurse practitioner

dermatology assistant

Anne Arundel Dermatology

If you find yourself in this job, you'll quickly come to realize that you've made a mistake. The dissociation between management and what actually goes on in clinic is impressive, and not in a good way. Management has very little idea of the way clinic works, but will occasionally step in to try to help. Then staff will have to go behind management to repeat testing, or fix other errors that were made by management trying to lend a helping hand. There are also constant errors on the schedules sent out by management, and decisions that do not make a lot of sense in the large picture. Errors/decisions such as who is supposed to be at what office on what day Many times, staff are accidentally put on the schedule in two different locations, performing two different jobs, on the same day/time. If you're looking for a 9 to 5 job, this ain't it. This is due to the fact that some clinics try to take on far too many patients in one day. one Specific PA will have 50 plus on his schedule and still take pts 2 and 3 hrs after their scheduled time causing other pts that were on time for their appointments to wait extended amount of time  to be seen. and that when most of the other employees (front desk staff, management, billing, etc) leave at or before 5pm you are catching up on charts long after this specific PA has went home for the evening due to pts being allowed to come in hours after their scheduled appointment.The MA position is like other practices, but be prepared to memorize and change how patients are worked-up for each specific PA. Some like to do most of their own work and don’t delegate to much to their MAs other PAs like to play on their phone while their MAs do everything with no assistance from the provider. When telling the provider why the pt is presenting at the office today be prepared to repeat yourself at least 3 times and tell the provider the pts name atleast twice and he will still call the pt the wrong name. Patients have to be worked up at an alarming rate because some clinics will have 50 patients with only 3 MAs to work up (meaning some days your workload will be very high). Then, if errors are made, be prepared for the PAs to yell and pass the buck refusing to take responsibility as they are clearly the superior and you are just a lowely MA, because the clinic actually can't spare the extra 15 minutes it will take to listen to a patients needs this place gets quite a few complaints.The PAs can also be very rude in the high stress environment. There is one in particular (though I will not name names) that causes staff to leave at an alarming rate. He also has made more staff cry than I can count. He is terribly rude to his direct staff, and people only work for him when they have no other choice. If you see the word "MA-scribe" on the job offer you are handed, run away while you can. Turnover at the company is incredibly high. Some quit within the first week. The remaining staff are nice enough to each other, but morale is terrible. This is an awful workplace. Do not attempt to work here unless you want to possibly have to sue for employer for negligence or harassment.
Training is also non existent you will be thrown in a clinic and be told to figure it out.
You can also voice your concern about how your provider treats you and management doesn’t care 

Anne Arundel Dermatology has undergone significant changes during my time here, but currently, upper management is excellent. They are transparent, allowing managers to effectively run the business, and they support our decisions. Although the benefits are not optimal, the company is making positive changes to improve both benefits and compensation. 
As a manager, achieving a work-life balance can sometimes be challenging, but the company encourages us to delegate responsibilities to other managers while we are on PTO. The other managers in my region work collaboratively and are always willing to assist in any way they can. Additionally, the company provides flexibility to address family emergencies as needed. 
I collaborate closely with my support staff to cultivate a flexible, supportive, and cohesive team environment. I am fortunate to have excellent support staff and providers in all the offices I manage. The well-being of our patients, support staff, and providers is my top priority. Anne Arundel Dermatology is committed to enhancing the services and care we deliver to our patients, as well as the support and opportunities available to our employees.

In my experience at the company you are a number. You can’t miss more than 3 days in a consecutive 6 month period or you’ll be let go. It doesn’t matter the circumstances, excused or not. The rules are bent a bit for very few individuals. The amount of hours you work are scrutinized heavily and you’re required to clock out for lunch, even if you work through it (most days you do). You work with a team. That includes the provider, medical assistants, and office manager. If your provider goes on vacation you’re screwed for hours most of the time. 
If you have a family, kids, or plan to miss work for any reason save yourself the trouble and work elsewhere. 
The environment with the manager I had was chaotic and unprofessional the entire time I worked for this company. I did love my coworkers otherwise. 
Once I saw the company for what it truly was I got out of there as quick as possible. It was not something I wanted to be a part of.  
I did consider that it was just my location, but my team member expressed from the moment I was hired how awful the company was as a whole and she’d worked at many different locations. 

What is the best part of working at the company?
The best part is the people you work with. Most of the providers are approachable and willing to teach, and the team environment makes it easier to learn and feel comfortable asking questions. It makes a big difference, especially when you’re still building your skills


What is the most stressful part about working at the company?
It can get pretty busy and fast-paced, which can be stressful at times, especially when you’re still learning. There’s a lot to juggle, but it gets easier as you gain experience

What is the work environment and culture like at the company?
It’s definitely a fast-paced environment, but the team makes a big difference. People are helpful and you end up relying on each other a lot throughout the day. The providers are easy to work with and open to questions, which helps when you’re still learning

What is a typical day like for you at the company?
A  typical day involves rooming patients and scribing. You’re also assisting providers with procedures like biopsies or excisions, setting up trays, and making sure everything runs on time. It’s pretty fast-paced, so you’re constantly moving and thinking 3 steps ahead of the provider

To put it as nicely as possible……if my worst enemy worked here, I would feel sorry for them.

Corporate does not know how to run a business. HR has been “streamlined”, but they don’t have a clue about benefits and will freely give out incorrect information. They want clinics to run efficiently on skeleton staffing levels and ZERO training, then get upset if patients complain. They want the billing department to run efficiently, but have ZERO training, ZERO SOP manuals, insufficient access in the EHR, and don’t want to pay enough to attract skilled and experienced workers. There are 5 employees for 30+ locations. It’s a compliance nightmare all around. Patients can’t pay bills or ask questions because hold times are 30+ minutes, and then they get sent to collections.  Even if you manage to excel (and by “excel” that means stay on top of their demands for productivity which change almost weekly), they won’t give you a raise. They don’t give out performance bonuses, either. Benefits are bad and expensive. Oh, and once a week you get pulled into a meeting where they tell you that you are terrible at your job, but as a department we now have more work. Doctors are the only people they slightly respect and will maybe listen to, but they’re also not afraid to tell them to kick rocks. 

 Working at AAD has been one of the most frustrating and demoralizing experiences of my career. The management is incompetent and unresponsive, making it impossible to even be a TEAM. Within this business there is a complete lack of communication, organization, and constant chaos and confusion. After training you get thrown to the wolves which are belligerent patients who are entitled. You get two 10 minute breaks and a 30 minute lunch when you are taking almost 100-130 calls a day. You will end up scheduling for almost 25 different offices and almost 50 providers who barely have any availability and when there is an issue that comes about you barely get any response from “management”. There is no support in our PSC, there are only approximately 30 agents who handle a call queue off almost 300 calls a day. To sum it all up this is a very busy busy practice who only cares about money and not the patient care they neglect patient care and prescriptions all the time and you have to hear it as an agent on the phone I would NOT recommend working at ANNE ARUNDEL DERMATOLOGY to anyone. SAVE YOURSELF FROM THE HEADACHE AND LOOK ELSEWHERE 

What is the best part of working at the company?
The best part of working at the company as a pre-PA medical assistant is the level of hands-on clinical experience and exposure to a wide variety of dermatologic conditions. I have been able to build both clinical skills and confidence in a fast-paced medical setting.

What is the most stressful part about working at the company?
The most stressful part of working at the company in the beginning was the fast-paced environment. Balancing multiple responsibilities like rooming patients, assisting in procedures, and keeping up with charting was a bit overwhelming at first.

What is the work environment and culture like at the company?
The environment is team oriented, and very patient-focused. MA's, providers, and admin staff work closely together to keep clinic flow running smoothly

What is a typical day like for you at the company?
As an MA, I am doing patient intake, assisting the providers in the exam room the entire visit, prepping for procedures, charting, cleaning and resetting exam rooms.

Working at Anne Arundel Dermatology has been an incredibly rewarding experience. One of the standout qualities of this organization is the transparency within leadership. Management is approachable, communicative, and genuinely invested in the success of both the practice and its people.

Opportunities for growth are abundant. Whether you’re looking to move up within your department or explore a new area of the business, leadership is supportive and encourages internal promotion. There’s a clear emphasis on employee development, with regular check-ins, constructive feedback, and access to tools and resources that help you grow professionally.

What truly sets AAD apart is its culture of collaboration and respect. Everyone’s ideas are valued, and it feels like we’re all working toward a common goal. If you’re looking for a place that prioritizes both patient care and employee success, this is it.

These offices used to be such a great place to work, but the previous owners and other "suits" that ran the business, ran them all into the ground. Instead of the new owners and upper management making things better for their employees, they have made it worse. If you enjoy an ever-increasing work load (with DECREASING PAY), patients screaming at you regularly, expected to travel and then CUTTING your travel expenses, emails about how much the company "supports you and cares about employees" (but never shows it), and an overall growing resentment for your job... then this the one for you! Also, any affordable health insurance will have at minimum a $3,000.00 deductible. Don't ever get sick, you won't be able to afford it even though you work in HEALTHCARE. They will also get rid of valuable positions that allow the offices to run smoothly, then expect the office to run perfectly whilst understaffed, overworked, and underpaid.  

The work culture in the billing department in Tampa is very unprofessional.  The managers gossip about each other as well as employees.  If an employee is held accountable for their bad behavior or lack of work they go running to HR and lie and make false accusations in order to make themselves look good.  There are cliques and if they do not like you they will make work life difficult.  Also the company does not care about their employees they are all about making money they do not believe in bonuses only in giving one person multiple positions with multiple responsibilities with lousy raises for meeting productivity goals.  I honestly give this place a zero rating not a 1.  Employees run the department they cross boundaries with managers without being held accountable.  Don’t get me started on the workload they have 24 offices with 30 providers and a skeleton crew.  They also have a high turnover due to the negative work culture and high workload.  Good luck to anyone who is employed there it is not a great company like they make themselves out to be.

Top Job Titles	Average Salary
Medical assistant 3 salaries reported	$19.33 per hour
Medical receptionist 2 salaries reported	$16.50 per hour
Front desk receptionist 1 salary reported	$19.50 per hour
Dermatology nurse practitioner 3 salaries reported	$126,667 per year
Dermatology assistant 1 salary reported	$20.00 per hour

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