tax preparer

case manager

tax professional

sales assistant

call center representative

Anthem-Tax-Services

What is the best part of working at the company?
Company outings outside of work, however, it doesn't make up for their other shortcomings.

What is the most stressful part about working at the company?
You're held to a next to impossible standard, and if you somehow achieved this standard, it's because you've sacrificed your time outside of work hours to do it.  And when you come back to work, you have to do it all again. #inevitableburnout

What is the work environment and culture like at the company?
Extremely stressful, high pressured and unappreciative of the "real" efforts made. It's quantity over quality, and form over substance.  The company is "Sales" minded vs "Service" minded, whereby clients are overcharged, and sold services which should already be included. Your job is to "spin" the truth and make it work.

What is a typical day like for you at the company?
More tasks than time to do them, constant schedule disrupting fire drills, meetings, complaining clients over being screwed over on the fees and/or results,  frequent additions to an already overbearing set of responsibilities, all resulting in missed quotas, and negative evaluations.

My experience with Anthem Tax Services was disappointing, to say the least. The management was poorly organized and seemed to have favorites, making it clear that if you weren't part of the "it" crew, you were treated poorly. Additionally, there was absolutely no room for growth within the company. Once you hit the pay cap in your department, that's it – no chance for advancement or increased compensation.

Furthermore, the pay rate was below average for similar positions elsewhere, making it even more disheartening. A pro tip for those considering employment: if you're looking to work remotely, simply mention that the commute is too far. It seems to be the only way to have any flexibility in your work arrangements.

Overall, I cannot recommend putting in hard work at Anthem Tax Services. The company's priorities seemed to be more focused on meeting quotas rather than addressing the actual needs of the customers. It's a shame to see potential wasted in an environment that lacks support and fair opportunities for its employees.

I've been in the tax representation grind for a long time now and I've been with Anthem for about 6 months now. Anyone in this industry knows that the key to success is setting reasonable client expectations at onset.

Since I have been working Anthem cases I can 100% say they do the best job possible of vetting clients and setting reasonable expectations for how their cases may be resolved. There isn't any of the mess with promising offers that cannot be achieved. That means that there is far less stress to meet unreasonable demands like I have experienced in the past. The leadership team takes this very seriously and monitors the Sales team for competency and honesty. 

Anthem uses a custom Salesforce implementation to manage and track cases. I have worked with various other tax representation firms and so far, their use of SF is the best ERP system I have worked with. The learning curve takes a week or two, but then you're good to go.

Pay and benefits are very good for the industry, and I have nothing to complain about. 401k with company match.

You gain lots of knowledge about the tax industry & invaluable information and skill sets that are great in any setting. ATS creates an inviting work culture that promotes employees interacting such as  expense paid company outings to fabulous places like Disneyland, sofi stadium, top golf. There are monthly potlucks , friendly departmental competitions, and just overall a good work/life balance. You also do have opportunities for advancement if you’re willing to gain the required knowledge or certifications. You also have opportunities for increased income either by annual reviews, or commission opportunities 


While the job can be a bit overwhelming at times, there's certainly a good work/life balance. We're never expected to do enormous amount of OT. We also have a lot of support. If we ever feel overwhelmed, we know we can ask for assistance. 

I do feel like I can lean on my supervisors when I am having an off day or not feeling my best. 

The hardest part of this job is the pay, personally. I feel like the amount of work we do is more than what we earn. However, they are creating a better pay rate to make a career of this. 

Management has gotten slightly better. Previously, management felt a little to unorganized. Its not a job where you are micromanaged, but, sometimes management needs to step in a little bit more. 

All in all, I really enjoy this job. Its a corporate job, yes, but its one that feels like its run by human beings who care about the job, and most importantly, the employees. 

Work is manageable, management actively listens to feedback and adjusts appropriately.  There's monthly training and instructional learning along with strong employee support.  Management top down is fantastic.  They're supportive, understanding, and motivated to help you succeed.  The company is truly what you make of it.  It has a work culture that inspires retention and growth.  Some of the more difficult aspects are in dealing with external contacts with IRS stakeholders but even these can be circumnavigated.  There's a lot of workplace involvement from contests to bonuses.  The best part of the job is in feeling like you belong, what you do and what you contribute matters, and that you are valuable.  

Run, Run, Run. I never worked for such a depressing company. This company is a revolving door of employees. Only a few apple polishers can make it here. Unless you are a true apple polisher and kiss Mucho butt to the manager, you will not last. If the office manager senses you would like to be paid a fraction more or ask about health benefits you will get terminated. Place is filthy. The office has an aura that will make you nauseous. Anytime you can walk out the door for a break or at the end of the day is the most enjoyable part of the day. Stale Bagels every afternoon does not cut it. PAY A LITTLE MORE AND GET FRESH BAGELS in the morning. If you are a hardworking, disciplined, and care about your job, don't get hired here.

I work from home and despite not seeing my coworkers in person it still feels like a family. Management and ownership are young so the styles they implement are more modern. Everyone here goes out of their way to support you if you need anything from work related issues to personal. I will also say despite not winning a meme contest yet I will continue to say that the way in which management handle things is fair and without prejudice.

Anthem has also helped in my personal growth not only as a developer but in my organization skills and managing skills. I would highly recommend applying to a company like this that is rapidly growing and has a solid culture at its base. 

Management is the worst! Do not recommend any position for this place. You will not grow. Worst job I’ve ever had. This company doesn’t pay there’re employees as they should they lowball them because there paying so much money constantly to keep there rating high. All in all you do not want to work here toxic environment all about who you know, has nothing to do with hard work. Teachers pets are favored. You can be the most skilled and talented person here and never succeed. Never seen any place like this before. If your a go getter and motivated individual I recommend you go anywhere else but here. Do not waste your time, you will thank me later 

Great management and no glass ceiling! The office is beautiful and right in the warner center. There is longevity in the management, many have been here since the inception of the company. Great benefits mostly paid for by the company and great work culture. It's a growing company and really good managers are ensuring everyone is growing and progressing as we meet new company highs and smash goals for 2023. Grateful for this workplace, it is an awesome one to fit into. :)

Top Job Titles	Average Salary
Tax preparer 3 salaries reported	$26.00 per hour
Case manager 4 salaries reported	$28.38 per hour
Tax professional 2 salaries reported	$95,000 per year
Sales assistant 1 salary reported	$6,400 per month
Call center representative 1 salary reported	$19.00 per hour

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