physical therapist

physical therapist assistant

physical therapy aide

medical office assistant

accounting assistant

ApexNetwork Physical Therapy

The expectation for a physical therapist is to see an average of 12 patients per day in an 8-hour day.  Patients are scheduled in 30-minute blocks and expected time spent with them is 60-75 minutes.  Evaluations are in 1-hour blocks.  Modalities are used to help with patient comfort, recovery, and activity participation.  Diverse billing is important to demonstrate quality clinical evidenced-based practice techniques and patient progress toward their goals.  
They do offer continuing education financial aid.  They are open to variable schedule (half days, long days, etc. to allow for work-life balance).  They match 401k contributions and offer insurance for full time employees.
The owners and several other corporate home base colleagues come out to visit the clinics and we do happy hour to catch up on things and enjoy each others' company.  
My region has monthly clinical updates where all the therapists get together to discuss a topic of interest, or someone presents an educational piece that they excel in, etc.  They do provide lunch.  
They encourage employee appreciation, whether it's lunches, coffee, or something of the like.  They celebrate the holidays within the clinic to make it a fun place for the employees and patients.  They offer Hulu in the clinics as well.

I was hired in Jan of 2020 and choose to leave less than a year and a half later. Shortly after being hired, I was told I was placed in my specific region because management felt I could 'handle the current drama' in my region. Within my first 60 days, I was given the workload from a girl in my region who was let go, and by 90 it was noticed I had a higher workload than the senior AR Specialist on my team. At this point, I at least felt comfort in knowing it wasn't just me being new and overwhelmed it was poor planning and monitoring by leadership. I was also hired a week after another girl with a second being hired a week after me. That left one trainer trying to train 3 new hires while answering questions from everyone on the floor. To say the training was poor is an understatement. I was then promoted to Team Lead then less than a month later Trainer then-Supervisor however the AR duties didn't go away until a month or so before I left. Carrying 3 job titles, and responsibilities with no assistance, guidance or strong communication made the job impossible and extremely stressful. The department has made some improvements however the staff regularly feels overwhelmed with no solutions. Team meetings/huddles end in leadership disagreeing in front of the team. Employees are able to create a toxic environment and bully other employees. The benefits and pay are not worth the stress that comes from the Billing Department. 

Our specific clinic is fantastic and everyone gets along well.  We work well together and achieve a good level of success.  However, there is little appreciation shown from anywhere outside of our clinic.  There is never enough staff to help cover a case load when things get busy and the patients end up getting therapist who cannot give proper attention. (Issue before Covid as well)  The company states that it’s focus is on patient satisfaction and outcomes but the formula of seeing more and more patients with less staff is not good for the patients or staff and only benefits the company.  

Benefits are there but healthcare is expensive and they don’t cover nearly as much as they used to even though this is a company that has expanded to over 100 clinics and is thriving in that regard.  PTO is decent but the way it is implemented is not good.  As a salaried employee, if you need an hour off, it is expected that you use a half day of PTO and not just make that hour up and get patients in somewhere else during the week.  I’m sure people take advantage of that but when most employees are well over 40 hours, it shouldn’t matter anyway.  

All in all, at the clinic levels people are great.  But there is no appreciation shown from upper levels of management and is quite discouraging how little is shown for the workers that drive the company. 

Overall this particular clinic is very poorly managed. The work environment is toxic and the management is rude/disrespectful to both the employees and select patients at times. You will be informed on short notice that you ARE traveling to work at different clinics and will have no say in the matter. You will be told to do tasks such as marketing, calling doctors, inputting patient information into the system because the management either doesn’t know how to do those tasks or is simply too lazy to complete those tasks and management will take all the credit when reporting these things back to the company owner even though you did all of the work. During slow periods you will be asked to get on your hands and knees and clean the facility top to bottom while management plays on their computer/watches tv/hides in their office. You also will never really have any opportunity for advancement. Management also is very old-school in their treatment styles and is not open to new ideas or concepts. I could continue but I feel that I have said enough. Overall 0/10 would recommend working at this particular facility until management has changed. 

The world of healthcare is everchanging and Apex does a great job of trying to adjust as needed. They seem to be a very effort-based company where they are willing to provide you with every resource necessary to achieve success if you are willing to put in the effort and work. I was promoted 3 times in 3 years based on work ethic and having a positive attitude. Hardest part now is some travel that requires time away from my family but is oftentimes offset by additional days in the office closer to home once we return. It's extremely enjoyable to see the company growth and how quickly we can make changes to better serve the communities that we are in.

 Bennefits were subpar. Expect to be overwhelmed with more tasks to do on a daily basis that are not possible to accomplish with a good outcome. Learned alot in the short time I was there. Upper management is inconsistent with how they tell you to do things.  Business profits over patient care as to scheduling of clients. Help/support is not always available due to time difference with corporate.    Beware of additional training as it can be construed as a warning without you being informed that it is a warning.  Can fabricate issues on your performance and let you go without warning but tell you they gave you warnings with no written documentation to support their claim.  Was a stressful job and title at time of my hiring not accurate of the position and all  the  duties required. My direct PT/Manager was great and supportive to me and  excellent with the patients. Enjoyed helping the patients on their road to recovery.  


This company has great potential. Great to get into billing and learn the ins and outs. The team is great! Ownership forces micromanagement on everyone and that causes the employees to feel under appreciated and trusted.  My manager as well as others do what they can (in their power) to make the environment a positive one and help their teams as much as possible. 

Their onboarding process is a complete disaster so don’t expect to start in a timely manner. HR also takes a “hands off” approach and gossips a lot. If you’re looking to get your foot in the door and eventually transfer departments don’t. You won’t move from department to department. You can move within the billing department easily with the turnover and the growth of the company as a whole. 

Flex scheduling and remote work are options. 

Medical Benefits are complete trash. PTO is average. Pay is fair for this area but the workload and stress that comes with the company may be debatable for some. 

I understand the need for profit but the last year has gotten worse. It's profit over everything. Even if you are meeting productivity expectations, it's not enough. They will try to persuade you the focus on patient care but I can honestly say there has never been a mention of patient care in regional meetings. The meetings are consistently: what are your units, how many times did you see that patient per week, what are your visits per hour, what is your arrival percentage. Not only are you responsible for maintaining your visits per hour but also all other clinic operations to include hiring and marketing despite the company having a marketing department. If referrals are down in your region, which they were for most regions this year, then it's also your fault and you are still required to meet volume expectations. This job has made me dislike physical therapy. 

When I first started working for this company it was great, they truly seemed to care about their employees, but this quickly changed. The company pushes numbers and productivity to the point of major burn out. They are very numbers driven and will overload your schedule if it means making them more money. They highly encourage treating based off of highest reimbursement and aren’t happy unless we are over charging the patients. Even when metrics were meeting standards it was still not good enough and there was always someone for management to be unhappy and complain about. Threats of being fired were constantly hanging over our heads if we were not billing an absurd amount. They don’t care about their employees or patients only how much money you can make them. 

In my role, there a lot of unexpected events/things that can occur, the company is flexible and understanding of these and trust me to manage my time to do what is best for the company when this happens. Allowed to make my own schedule and have the freedom to manage my time properly. Since I am on the road most days, the therapists and staff are my co-workers and sometimes there is disconnect since don’t have an office with them day in and day out. I have learned to treat our staff as a potential referral sources, to always ask questions to be on the same page, as well as communication is the key. 

Top Job Titles	Average Salary
Physical therapist 20 salaries reported	$53.00 per hour
Physical therapist assistant 27 salaries reported	$54,773 per year
Physical therapy aide 16 salaries reported	$14.03 per hour
Medical office assistant 9 salaries reported	$21.22 per hour
Accounting assistant 8 salaries reported	$19.72 per hour

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