physical therapist

medical receptionist

medical assistant

radiologic technologist

call center representative

Aptiva Health

What is the best part of working at the company?
Working for this company had a lot of positives, especially when it came to the staff I managed. My team was truly the highlight of the job—they were eager to learn, always willing to help each other, and constantly picked up the slack when someone needed extra support. Their teamwork and dedication made day-to-day operations run smoothly.

What is the most stressful part about working at the company?
However, the biggest challenge was upper management. There was a persistent lack of clear direction, and it often felt like they weren’t sure what they wanted or where the company was heading. This confusion trickled down to the staff, creating unnecessary discrepancies between what employees thought they were supposed to do versus what they were told to do. As a result, miscommunication became a recurring issue, and it made it harder for everyone to stay aligned and consistent.

What is the work environment and culture like at the company?
The work environment could be stressful at times, but the main issues came from upper management. There was frequent belittling, unrealistic ultimatums, and obvious favoritism among managers—especially with attendance. One manager called off five days in a row  and faced no consequences, yet when I had a legitimate medical emergency ( had documentation stating), I was fired the day I got out. This inconsistency made the workplace feel unfair and unsupportive.I felt very under valued and targeted .

What is a typical day like for you at the company?
A typical day as a manager meant working closely with my team to keep things running smoothly. We truly worked as a unit, and I always tried to stay fair and consistent across the board. However, we were frequently understaffed because I had to send my own employees to cover other clinics, which added a lot of stress to my team. To support them, I learned the front desk workflow and even became a CCMA so I could help with patient flow whenever needed.
I put a lot of effort into keeping morale up—ordering pizza on Fridays, celebrating every birthday, and making sure everyone felt appreciated. I genuinely loved coming in and working with my staff; they were the best part of the job.
The issues mainly came from upper management—but not all of them. I truly don’t think many of them were aware of what was happening day-to-day. For example, we were told to enforce certain dress code rules, and when I followed those directions, other clinics ignored them entirely. This created unnecessary tension between me and my employees, and I was left taking the blame. I even had to issue write-ups for things I didn’t personally agree with, simply because expectations weren’t consistent across locations.
Overall, the staff made the job worthwhile, but miscommunication and inconsistent directives from above created ongoing challenges.

Aptiva talks a lot about valuing employees, but my experience didn’t reflect that. Leadership’s focus seemed to be on business outcomes and internal relationships, often at the expense of fairness and transparency. When personal hardships arose, meaningful support from management was inconsistent at best.

There’s a noticeable power imbalance — professionalism, timely communication, and accountability are expected from employees, but rarely reciprocated by leadership.

I observed multiple situations where skilled, dedicated employees were let go without clear cause or warning, while others who were less competent remained based more on loyalty to leadership than on job performance. Job security seemed tied more to internal alliances than any real merit.

For those in billing, coding, or AR, be prepared for demanding workloads with limited recognition or respect for your contributions.

In my opinion, Aptiva fosters a culture that favors close-knit leadership ties, which can make  fair treatment feel out of reach for many employees. 

This company thrives on mediocrity and punishes integrity,. They love to say “we’re like family” — but that only applies if you share their last name. Everyone else is replaceable.

Great company, very future focused, innovative and always giving employees the chance to make their position as involved as they would like. The owners regularly come around and make sure we're all okay and check to see if we need anything, we're involved in key company decisions and always have the opportunity to grow individually as well as within each section of the company. As a new grad, I could not have asked for a better first job. Amazing flexibility, great benefits, competitive pay and, most importantly to me, an amazing and supportive team environment with a PT Director who puts significant amounts of importance on satisfaction and work/life balance. If you have the drive to better yourself and want to be part of a cutting-edge company, Aptiva is where you want to be. 

The workplace environment at Aptiva is very dysfunctional. It was like being in high school again. A lot of the drama could be avoided if the owner wasn’t married to the practice manager (always a bad idea). If you do or say one thing that rubs upper management the wrong way, you will eventually be let go for a lame reason, or forced to want to leave. The job expectations are beyond unrealistic for one person, and the compensation is horrible. Don’t expect to ask for a raise and get one! Everyone I worked with there hated their jobs and were beyond stressed everyday. Unfortunately, I don’t foresee things changing at this health facility anytime soon. The only positive thing about this place are the outstanding physicians that work there. 

Not a great place to work. The other employees are great, but management is absolutely awful. They don’t know how to handle conflict and communication is minimal, the turn over rate here is super high, when you bring an issue to them they essentially do nothing about it. And if you want to resign, don’t give a notice because they will likely fire you before you can finish that out. They try to sell you on the “family owned” part but what that really means is management is all family and if one of them decides they don’t like you, they will find a way to get you out. 

Do not consider working at this place unless you want to work in the most toxic work environment I’ve ever experienced!!! They pay more to work at Chick-Fil-A, so I would rather work fast food and make more money than deal with the complete chaos that is working for Aptiva. Practitioners are A+. The owners (which 1 is married to the practice manager who is awful)  or anyone in management will make your life miserable. RUN!!!!

The co-workers and team at Aptiva Health is awesome! It is one of the few medical practices I have worked at where I truly feel valued. The managers do a good job with onboarding and training and the owners will randomly give out gift cards and other incentives for people that go above and beyond.

What is the best part of working at the company?
Lots of backstabbing  there 
And politics

What is the most stressful part about working at the company?
Front desk people very childish

What is the work environment and culture like at the company?


Toxic lots of  deceptions and not being appreciated

What is a typical day like for you at the company?
Busy and unappreciated environment

They will lie to you in the interview to get you to take the job.  No training,  they have 20yr old people to be managers that sit in their office all day w/door shut.  None of the co workers talk to each other. Nobody welcomes new employees.  Just rude an unfriendly people.  The way business is handled is very sketchy.  Save your time, there's much better places to work than with these people. 

The job opportunities at Aptiva Health offer a refreshing approach to the delivery of healthcare services. The company challenges the industry standards and delivers exceptional patient experiences.

Top Job Titles	Average Salary
Physical therapist 20 salaries reported	$85,000 per year
Medical receptionist 11 salaries reported	$17.00 per hour
Medical assistant 9 salaries reported	$20.00 per hour
Radiologic technologist 13 salaries reported	$27.38 per hour
Call center representative 6 salaries reported	$18.83 per hour

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