software engineer

account manager

sales representative

student worker

senior software engineer

ArcBest

ArcBest offers many logistical services (17 to be exact), which helps in terms of acquiring customers and building on existing relationships. The salary is average to slightly above average depending on which part of the country you live in however, the comp plan is pretty much unattainable and even if you do reach it, it doesn't add much to your overall compensation package. The monthly auto allowance is fair however, most companies are either paying more or providing company cars. Vacation time is the average 2 weeks after one year and they give a couple of personal type days. The pay period is bi-weekly. Insurance coverage is reasonably priced and they offer many options in terms of types of coverage (see below for more on this). You are free to schedule your own appointments. Management is good about letting you go about your day and do your job. You are encouraged to entertain your customers and a company credit card is provided. More companies should encourage this as it really helps to build relationships. Overall this is a good solid corporation with 90+ years of history behind it. 

Several of the services the company offers are simply not used by the majority of customers even though Management will tell you otherwise. Expectations are VERY high and goals are set to be beyond attainable. Upper Management differs on demands and expectations based on region. Every move you make (or don't)  is viewed and critiqued by upper Management (micromanagement). There are way too many Go-To Meetings and company trainings that can clog up your day and most are unnecessary. Employee reviews are done quarterly. There is very little work-life balance. Be prepared to spend anywhere from 8 to 12 hours weekly on the computer handling customer invoice issues, tracing freight, reviewing and adjusting invoices, providing quotes and putting out fires.. etc. The job can be viewed as 24/7. There is a lot of negativity passed down from upper Management. There are only 8 paid holidays. Health insurance is TERRIBLE! It's a high-deductible, point based system and the coverage is possibly the worst I have ever had! Prescription coverage is no better. Dental insurance is terrible as well as they don't even cover cleanings and X-rays in full!!!

I have decided to write a review, because the reviews are really outdated!  I have been in logistics 20 years, and sales for 9 years. Most experienced Account Managers make 6 figures, not including bonuses. The company really cares about us, when other companies were laying off, not paying car allowance, not paying 401K match, our company was. We work remote now, and it's at disgression with us and our customers that determines a face to face meeting. We do digital face to face now, in the mix of phone calls and emails. We do not get counted for sick days we are on salary. We now get 23 days the first couple years and it keeps accuring now depending on how long you have worked here. We also get care taker leave, if you have a child, parent, hubby, yourself neee medical attention or someone to be there which is 5 days every year. Does not count against your vacation days. The work life balance has changed, and it needed to. We actually have grown more working remote and able to be very responsive to our customers. I have the most amazing District Sales Manager, and have never worked for a better manager or company! I can not say enough about ArcBest/ABF! 

Typical day, you look for non-existent customers. In the Texas office you more or less find what is left behind. Heard its similar to the Arkansas ones.
Learned how to quote different shipments and equipment. Lots of different logistics terms and experience. 
Management sometimes doesn't assist with what you need. Very vague when it comes to progressive questions. Shut you down quickly when you have ideas. Like other establishments, if you don''t bring in money, they don't make money. That would always push them to push you more without any real gratitude. The overall hush hush tones every manager would have is what annoyed everyone the most. Turnover is high. The workplace is toxic, cut throat, and undesirable to work with. 
Hardest part was working with a culture that always changed because of the failings of upper management and the animosity in the air. Everyone was upset and there only because they are searching positions elsewhere. This position is not what you think it is. Those who get territories in the middle of no where, will have no help from their outside reps. They pay handsomely but the work is not worth it. 

The most enjoyable part was learning the logistics field.

Typical Day - If you’re in the TX campus it’s one big office that’s one floor. One big square. You’re on the phone most of the day and using a computer and various systems. Like a call center.

What you learn - No matter how well you do your job it will never be enough for this job.

Management - In the Texas office it’s subjective on the day. Some days are good, everyone is relaxed. When the days are not good you will know. Almost immediately. Slight micromanagement. Although nice people outside of work the guidance is not really there work wise. There is favoritism. 

Culture - depending on the role different sections do get frustrated with each other when something is not done that needs to be.

Hardest part of the job - staying motivated to stay on the phone if you are someone who doesn’t not like talking on the phone all day. On top of that they expect you to do multiple things at once when an issue arises that takes time away from being on the phone.

The most enjoyable part of the job- the people are nice but going home after the day is the best feeling. 

If you are from the industry, it is what you would expect.  Very experienced and productive work force overall, but the union protects the handful of lazy workers that drag you down.  Company is solid as far as financially.
Hours are as explained for management, but (at my location) it seems that you are kept on the shift that benefits the company vs. allowing you to move to the shift you want as they become available (as was told to us in the hiring process.  Example at my location:  start on nights but move to days as openings occur, but they have hired outside to fill the daytime positions without starting the new Supervisors on nights (three times now in two years).  Time off program is poor - you get no weeks your first year, then two for the next five, however you work to cover the other Supervisors days off (so you never really get time off).  You work all weekends at the DC's, as well as most holidays.

Work-life balance
They understand family and will work with you on most occasions.

Pay & benefits
Great pay and benefits

Job security and advancement
The training is a joke and growth only happens if you are willing to kiss up to the bosses.

Management
Company had a record breaking 2 quarters during Corona but we got reduced times and wages if that helps you understand this place.

Culture
The culture is a good a bit of "drink the Kool-aid" kind of place most the time and if you don't drink it they'll remember.

Overall
The place paid well and had great benefits but overall management is a joke unless you are bffs with the managers you are not moving up or changing departments. Commission is laughable at times and most of your sales are out of your control as other departments are not incentive the same way. Overall if you can stomach corporate bs you'll be fine for some time but while I was there there was a yearly firing or people quitting by the numbers. Very few make it pass 3 years.

What is the best part of working at the company?
This company is well managed, at least from a financial standpoint.  Job security is maximized.

What is the most stressful part about working at the company?
This company is filled with cliques - it really helps if you have a degree from the University of Arkansas

What is the work environment and culture like at the company?
Prior to COVID it was "like family" - post COVID, with all the remote work, we're struggling because there are too many people working remote who started out on-site, and they're not passing the culture to new employees.

What is a typical day like for you at the company?
The basic day is "We have trucks, trailers and phones.  People call up, and they say 'got a pile of stuff over here, want it over there'"  Everything we do is structured around making that happen.

Was great until new management took over. Boys club, if you're in the club, you get promoted, even if you have no qualifications.  Person with no management or recruiting experience became manager of Recruiting department. He and Director of recruiting treated half the department like frat buddies ignored the other half of the department and actively tried to rid that half because he didn't like them personally. Made for terrible and stressful working conditions.
100+% turnover since they took over department and now are struggling.
Also, free work handed to the "inside crew" to get bonuses while the rest work hard for what they get, scewing the numbers.

What is the best part of working at the company?
Great benefits, decent pay and good education opportunities.

What is the most stressful part about working at the company?
They micromanage everything you do.   At arcbest you are basically a number and everyone is expendable.

What is the work environment and culture like at the company?
The work environment is noisy and a cubicle farm.  The company culture is okay if you work under a manager that lives out that culture.  There are too many managers that are promoted based on off popularity.

What is a typical day like for you at the company?
100 phone calls and 200 emails minimum.  Pointless meetings and rah rah meetings about how good it is to work there.  They never asked anyone on the third floor.

This company is the worst place to work for. The management sucks and does not communicate. Nobody knows what they’re supposed to be doing or when. As a level 1 you’re only supposed to cost 8 an hour and they get mad if you don’t cost 25 an hour. Also as a level 1 you’re not supposed to cost over $750 and they make you cost any and everything to make sure they look good as a department. The director stirs up drama and tries to turn you against everyone else. They send out harassing messages and threats if you don’t work exactly how they want you to. They also want you to work ridiculous hours with no incentive pay. When you have a problem the managers can’t even give you an answer to your question they tell you to google it. They don’t know their butt from a hole in the ground and I wouldn’t waste your time working here.

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