account representative

customer success manager

security engineer

sales representative

senior security engineer

Arctic Wolf Networks

The company as a whole continues to function though each department seems to operate individually and points at others for . 

For sales specifically the day was relatively normal. Come in, open salesforce, make calls, send emails, and have to endure meetings (majority of them pointless -- other than to rally the troops). 

I learned always show your value, always ask for input and assessment. Also always be interviewing, not necessarily with other companies but for the next role. Finally, whomever the manager at the time is will produce and enforce a policy whether or not it makes sense.  

Executive management (CEO) was great, honest, and supported his decisions. He also would be forthright with his opinions in facts based performance reviews. Sales management was changed a total of 4 times over the course of my employment its final iteration managed the California team remotely, what was supposed to be inferred but not explicitly stated was that continued employment on the sale side was going to be based on relocation to Minnesota, where the Director of Sales and Inside Sales Manager reside. 

Workplace culture began great and ended less than satisfactorily in my opinion. Lack of job security like a startup but a lot of corporate policy like a Fortune 500. There is a lot of politics involved with decision making and finger pointing when things go awry. 

Hardest part of the job was being managed by someone who needed their hand held and was more comfortable scrapping a veteran sales team in favor of a cheaper alternative that had to be retrained. Also the opportunity of advancement was phrased as unattainable, then a new hire for a role that was "not being actively sought out" would show up. Communication was rarely helpful and left a lot of questions unanswered, i.e. "thats just how it is" or "this is how things are now". 

The most enjoyable part was the celebration of success, it was the only time where one would feel valuable.

Tantalizing workloads (a single persone is involved with 6 projects in parallel).
Ton of pressure to leverage in a few weeks the work that, in the end, is being done by a whole team of half a dozen people over several months.
Worse build+deploy suite ever seen (made regret GNU buildtools). Tightly bound with the CI/CD for prod => cumbersome.
Poor/No sync across teams (several projects started without other teams involved knowing of their existence, this situation lasted for 2 quarters). 1 year after, and the teams involved are barely starting to provide the resources necessary to dev and test infrastructures.
Manager discards crucial points. Extremely verbose manager, making forget the question that was asked and the point of all of it.
Constant change of context across projects => huge grind for nothing.

Management is great and really do a lot to set the standard for a great culture from the top. There is a ton to do, and the pace is very fast and demanding. In spite of the pace, they do go out of their way to make sure you have adequate time off and good work/life balance. There is tons of opportunity for growth and there is a very collaborative environment in the engineering teams. I have worked at other places that have a similar business model, and Arctic Wolf is heads above anywhere else I am aware of.

Terrible leadership and terrible product. High client churn or not hitting our company quota for 2 years in a row, is always blamed on sales reps instead of the lack of support and innovation we need to succeed. Managers are misogynistic, act like they’re in college (married people sleeping with their reps), and they have no idea what leading adults means. They micromanage and require us to be in office. 

Absolutely love working for AWN, the culture is great, my teammates are supportive, and I've learned so much in the last year its crazy! 
I actually started while pregnant and they had no issue giving me 14 weeks of maternity leave within the first year!! Coming back to work after maternity leave was also an easy transition. 
I would recommend this company to anyone looking to get into the cybersecurity field - at any level! 

I came over to AWN 2 years ago and the culture was great.  But over the last 2 years it has been amazing.  They actually do care about you and make sure you have time for yourself.  They let you be yourself which is always said by companies but never followed.  They actually mean it.  You can see why people are flocking to work at AWN.

Arctic Wolf is leading the SOC-as-a-service/MDR space with a great service and exceptional company culture.  Sales and marketing leadership resides in Minnesota, so keep that in mind. The company's CEO (Brian NeSmith) is a great guy and empowers the team.  

Being a sales development representative could be a bit monotonous at times. The group of people I was surrounded with made work not so bad. Management and leadership were good, but sometimes they were not completely clear with what they wanted from us.

Very competitive sales culture but fun if you’re willing to buy in.

Leadership has a pretty aligned vision it seems. I personally feel good about where we’re heading. 

This is an earn it type of company though. High earning potential but cybersecurity sales is a tricky game. 

Run; do not walk. Do not fall for the Best Place to Work Awards. It used to be a great place to work, but management has gone in an entirely different direction. You are heavily micromanaged and have no flexibility in your job. No work/life balance. I could go on for ages but just run. 

Top Job Titles	Average Salary
Account representative 4 salaries reported	$68,750 per year
Customer success manager 5 salaries reported	$75,000 per year
Security engineer 7 salaries reported	$86,214 per year
Sales representative 6 salaries reported	$41,383 per year
Senior security engineer 8 salaries reported	$94,875 per year

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