limpieza y mantenimiento

underwriter

asistente de cocina

prep cook

kitchen team member

Argo Group

I worked for the garage unit, Colony Specialty, under Argo Group (now Brookfield). Everything started out fine. Was learning their in house system (Colony Rater) as well as getting to know everybody and was feeling like a part of the underwriting team. That changed quickly the last 4-6 months of my employment. They announced a return to office mandate and basically disguised layoffs through it. They don't have sufficient amount of offices to accommodate their remote employees. To no ones surprise, a lot of the management/supervisors had special conditions, some not even being forced to return to office. It's a bad look when you try to pass it off as being beneficial to company culture, but give special privileges to only select individuals. You can't retain good talent if you require everyone to be at an office. Very outdated to think people must be in an office in 2025.

Besides that, there were other highly unprofessional things that occurred during my employment. I've had to put my foot down against my manager after making a few small mistakes, which led to them believing it'd be okay to curse at me like a child. Completely unprofessional coming from someone that has 20 years of experience within the company. A bit embarrassing when an employee is more professional than management. Management only puffs out their chest to people because they are management. They know if this was an even playing field they definitely wouldn't be talking to people like that.

I've had vacations almost denied by management despite not taking time off extensively and having the pto saved up.

I've had things pop up on end of year reviews that I was unaware were issues to begin with, This shows their poor ability to properly manage and supervise employees (and my supervisor literally had less than 3 people to supervise). Small things were docked against me, such as not working enough overtime (despite me debunking this to no response from my manager, they simply ignored the emails). I was ready to appeal the review until the RTO order was given.

My manager was newly promoted and they clearly weren't ready or equipped for the position (but why wouldn't you accept it, that's more money right?). The company didn't screen this person properly, and it shows. 20+ years working at a company does not automatically mean they can handle managerial duties.

They can and will overload your desk with tasks and random projects and I can only assume it's because they want you to have ZERO downtime. I get it, you're there to work, but giving people way more than they can handle is not the solution. Some tasks don't even seem relevant to the role you were hired for either, but since they are a revolving door of new hires this will be the norm if you work here.

The company uses offshore hires for IT/dev team, and I've witnessed management (my own manager to be exact) treat them poorly and speak to them with attitude on multiple occasions. I feel very bad for them at times, because I'm sure its such a great opportunity for them that they have no choice but to take it on the chin, and I fear my manager in particular knows that. They know they can get away with it.

So, I did my job and the best I could for a solid year and a half only to be told to move to an office location (which is no where near me). Besides that, my offer letter clearly states I was hired as a remote employee. It is completely unprofessional to then mandate a return to office, especially so after the multiple "townhalls" promising current employees were safe (which turned out to be lies unsurprisingly).

The software and their in house rating website for insurance is rudimentary at best. Everything feels so ancient, and it makes sense when the people running it have been their for 20+ years. They don't want to invest in the latest software solutions and technology. Their remote desktops and websites are always having issues, leading you to be even more backed up than you already are, then guess what? That email from a few days ago you missed because you're so backed up? Yeah, that's gonna be a point off of your end of year performance.

At the end of the day, they are an insurance company. They know what's best for them financially and that's all they care about. They do not care about you. Only emergencies are an exception, otherwise they don't care what you have going on or for your future or anything. That's fine, not everyone cares for that at work, but it's a little too obvious here.

In this day and age, you can't be picky about a job, but I would highly recommend you reconsider a role at Argo Group, Brookfield, Colony Specialty, or any of it subsidiaries.

This was one of the more professional jobs I've had and was completely excited about but the company put in little effort into making me feel comfortable or encouraging. The woman's position I was meant to take I had a week with to train and she was wonderful I could see why the company was sad to see her go. They did treat me to lunch my first day which I though was very nice and it was a nice change to work in a professional environment. After the week with the employee whose position I was going to be going for her work was passed to another employee who was supposed to be showing me the ropes after she left. After that employee left during the months I worked there I felt like I really wasn't taught/shown anything else about the job for two reasons. One being the new employee who was supposed to be training with me never put in any effort or time to really train me and second being I never received any type of feedback on anything I was doing to know if I was really doing my job correctly or in the way they wanted, not to mention if something was done incorrectly I was completely scolded at as if I even was supposed to know what I was doing. Back to not receiving feedback I took it upon myself to reach out to the Supervisor by email to ask about my performance there and let him know it was important I know because the job there was important to me only to two weeks later get a reply to have a meeting in an office and be told  I didn't fit in and was being let go. If that isn't the most unprofessional reason I've been given being let go in what is supposed to be such a PROFESSIONAL environment. I will not bash every employee there because I did meet a few quite nice people but this was one of the worst job experiences I ever had and has had me so mad for a long period of time I'm so glad I could voice this somewhere so maybe someone will read this and NOT waste their time with this company....sounds like discrimination to me

I started as a temp and worked there 6 months before a permanent position was offered to me.  I still had to go through 5 - yes five!!! - interviews.  Why?  That should have been a clue that wasting people's time is a high priority for them.

As a temp, my workload was reasonable.  Within 3 months of being hired on my workload doubled.  2 people couldn't have done my job effectively.  All I ever heard was "we're working on getting more help".  Well, maybe if you didn't put people through the ringer during the interview process, you could find help!

They also had worthless training and "projects" which took up valuable time I could have used to attack my unreasonable  work load.

Before I left, one of the supervisors came to me and asked if there was some way to keep me.  I said "Yes! Give me a reasonable work load!".  The supervisor just shrugged his/her shoulders and walked away.  Clearly more lip service than  actual action.  I left the position without having a new job to go to.  Not working was a better option than working at Colony.  I know a couple of other people who worked with Colony.  They tell similar stories.

Troubleshoot Application issues with Microsoft Office, Java, Adobe, Topaz Signature Pads, Reimage laptops, Scan for viruses and remove if necessary, Issue and Inventory company equipment, set up projectors and/or video equipment for meetings and telemed.  Troubleshoot Hardware and Software Issues on both Desktop and Laptops.  Troubleshoot Mifi, Wifi, and basic network issues.  Assist with routing cables on network switches, Active directory skills include adding users, unlocking accounts, adding users to groups and credentialing.  With closely with Network admin for network issues with PC's, Desktops, and Network Printers.  Use company vehicles for company visits and document mileage.  Issue company phones, assist with setting up IP phones.  Document all work done in Trackit.  Make Supervisors aware of ongoing issues with network or software.

I was let go on a 6 month to hire contract after six weeks for "not picking up things fast enough". Even though everyone on the team was there less than 18 months, there was no formal onboarding. When I would ask questions I would get the run around on who to ask. No one knew what was going on. On my last day before I was let go I told my boss that my questions weren't getting answered and I needed more guidance. My boss had to jump to another meeting (their calendar was booked fully daily) so I was left with still no guidance on what to do. Since the role was fully remote, I couldn't get a hold of anyone easily. They told me it would take time to get the hang of things and said nothing negative on my performance besides my confidence. My boss gave me a list of people to ask but none of them knew what they were doing since they were all brand new. While I was there for six weeks, someone else was let go after a couple of months. 

a typical day at work consists of handling new referrals including making 24 hour 3 point contacts, payments of bills once it is ensured by ICD9 and Dignosis codes to ensue claim to be preocessed is due to the claim. Review, Reports to inside/outside company regarding claims compensability and if we owe for the claim, set reserves on large exposure claims. Answering phone and returning calls w/in 24 hours. Settlements on claims in several states and then moving the case to closure. Deal with medical providers, nurses (inside/outside) the company as well as workig with attorneys and nurses to ensure treatment related and to ensure injured workers are returned to work full duty, obtain impairment ratings, ensure ratings are correct and many more daily duties to ensure each claim is handled according to state rules / regulations.

I have been working at Argo Group for a year and have really enjoyed it thus far. I find every day has a new challenge and keeps me on my toes. My manager is very flexible with my schedule, allowing me to have a balanced work/life balance. I think there is a lot of room for growth at Argo Group. Additionally, the company encourages employees to share their innovative ideas and collaborate with each other on which ones should proceed into development. Argo Group is also very supportive with their employees' personal and professional development; they hold a number of internal training seminars for employees to attend.

No work/life balance. No respect for longevity at the company. Star performers are let go because they are remote and poor performers promoted just because they work from an office. The longer you work at Argo the lower you fall in the pay range. They say they pay for performance but do not. Every year they cut benefits more. They have a generous PTO program but provide no time to take PTO. No one backs you up on vacation. Workloads are already ridiculous so you have to work 80 hour weeks instead of 60 to prepare and recover from a long weekend away. CEO has no industry experience. There is no CUO. Only insurance carrier in the world with no CUO!  Communication is haphazard at best. You can do better. You deserve better. 

Leadership wastes resources on non-essential, unimportant work, then do not allow proper vetting of necessary work.  Unfortunately if you come with more experience than your manager, you have a target on your back.

It is always a busy day. In the morning, the first thing that I need to consider is to open the email and check for what I need to do for today. I usually make a to do list after that. It is often busy in the morning, as my managers and other workmates would love to give me tasks. If I have any questions about any documents or assignments, it is the time to go to them for help. 

After the short break for half hour, I began the afternoon working time and it is usually busy as well. I need to keep in touch with the team members, who are not in the office and to communicate with them. Usually, it is not so easy to finish all things on my to do list. However, I love the challenge each day and never give up on learning new things. It is an enjoyable time period for me to grow. 

Thanks so much for Argo Group US to give me this great opportunity in my life.

Top Job Titles	Average Salary
Limpieza y mantenimiento 4 salaries reported	$18.25 per hour
Underwriter 4 salaries reported	$91,875 per year
Asistente de cocina 1 salary reported	$17.50 per hour
Prep cook 1 salary reported	$20.50 per hour
Kitchen team member 2 salaries reported	$17.50 per hour

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