sales representative

account executive

business development representative

business development manager

account manager

Arrive Logistics

Pros

In-depth training and mentorship. The training period for the Business Development Representative lasts months. That may seem excessive, but you will understand why you go through such a lengthy process once you have completed your training. This is many new hires' first sales job, first job in logistics, or first "real" job out of college, so they do not leave any stone unturned. Competent managers: Management throughout the hierarchy are in their positions because they know what they are doing and will teach you to know what you are doing. I did not experience any micro-managing or power-tripping. They are there to help you, not lord over you. Although their performance is based on how well their team performs, they also legitimately want you to be successful in your role. Commission: If you follow your managers' instructions and diligently put the effort in to gain new business, you will be handsomely rewarded for it. Work/life balance: Although you may occasionally have to take some calls after hours for important loads, Arrive has its own dedicated 24-hour tracking so you're not expected to be on call every waking hour of the day. And since it is business to business sales, your customers are not usually going to want to talk to you outside of work hours any more than you are going to want to talk to them. The exception to this is usually due to time zone differences.

Cons

Cold calls: If you don't like cold calls, this job will not be for you. No two ways about it. Part of your metrics include gaining new customers and that requires cold-calling. Even if you don't mind talking to strangers out of the blue, it can still become pretty tedious when that's the only thing you have to do until you gain some business. Many different metrics can be hard to follow: You have several different metrics on which your performance is judged, and it can be hard to keep track of all of them. Being the bearer of bad news: Plenty things can go wrong in logistics. Sometimes it won't be your fault, sometimes it will be, but either way as the Business Development Rep, you are the face of Arrive to the customer. When something goes wrong, it is your job to break the bad news to them, which could involve getting chewed out. If you do not like confrontation or having hard conversations, this job will not be for you. Not many PTO days. High turnover: I don't necessarily view this as the fault of Arrive's HR (or anyone else), so much as an unfortunate side-effect of Arrive's aspirations. In order to achieve its goal as a top 3 brokerage, Arrive needs to do a lot of hiring, many of whom are new to sales, logistics, or the workforce in general. Some of them decide this is not for them after a short time or can't keep up and have to be let go. You might wonder if you are in the right place when many other recent hires are already quitting or being let go, but if you want to be there and are doing what you are supposed to be doing you'll be fine.

PLEASE READ THIS BEFORE TAKING JOB: I worked at Arrive and this is what my experience was. 

This will be your day every day
Be at work by 7 (you will be in trouble for arriving 1 minute late, not a joke)
Expected to "hustle all day long", no breaks. 
You are expected to make a minimum of 100 cold calls a day to truck drivers and dispatchers, not glamorous
Everything you do is recorded on a sales tracking software. If you don't hit your quota, you will be disciplined
All your bosses will be mid 20 year old men who spend their weekends drinking 
You are allowed an hour for lunch and will be disciplined if you take any longer at all
You have to be "on" all the time. If you aren't constantly working, you will be disciplined
Vulgar office, lots of cussing/dipping/trash talking
Stressful, people will yell at you if you mess something up
Very little room for advancement and only brown nosers advance
Job ends at 5pm. At this point people rush out of the office (like middle school when school lets out) Lots of people stay until 6 or 7 due to workload
Greedy people who would do unethical things if it would make them an extra buck
Very high turnover: think about how aggressive your recruiters have been. This should be a warning sign to you

Base salary is 36K and you will work 50 hours a week minimum. After taxes I made $12 an hour. You won't start making commission until the 6 month mark. Commission is 8% of the profit you make from a sale. Freight brokerage is a very low margin industry so you will not make much money

They will tell you average salary by your third year is $100,000. This is nonsense as company is barely this old. So anybody at the company that long was there at the beginning. And anybody who got in at the start of any successful start-up are bound to make a lot of money. 

They need more recruits like you in order to stay high growth. They only care about the money you can make them. 

Overall, every day at work was stressful and very micro-managed. I had lots of friends but looking back on it everybody was very immature. I would go home exhausted and not able to do anything after work. I did all this for a $12 an hour paycheck.

Don't take this job if you have other opportunities.

My experience at Arrive Logistics was nothing short of exceptional. From the moment I stepped through their doors, I was met with a vibrant atmosphere pulsating with energy and a sense of purpose. The company's commitment to innovation and excellence was evident in every interaction I had, whether it was with fellow colleagues or seasoned professionals.

One of the aspects I appreciated most about Arrive Logistics was their emphasis on fostering a collaborative environment. The team dynamics were remarkable, with everyone working together seamlessly towards common goals. It was inspiring to witness individuals from diverse backgrounds and skill sets come together, leveraging their strengths to overcome challenges and drive success.

Moreover, Arrive Logistics' dedication to employee growth and development truly stood out. They offered extensive training programs and ample opportunities for advancement, empowering individuals to reach their full potential. The support and mentorship I received during my time there were invaluable, enabling me to expand my skills and broaden my horizons.

Overall, my experience at Arrive Logistics exceeded my expectations in every way. The company's vibrant culture, collaborative spirit, and commitment to personal and professional growth made it a truly enjoyable and fulfilling place to work. I am grateful for the opportunity to have been a part of such an incredible team and look forward to carrying the lessons and memories with me wherever my journey takes me.

This was a difficult environment to navigate. The management often played favorites, which created a frustrating and unfair workplace. Decisions didn’t seem to be based on performance or merit but rather on who was in the “in” group.

The culture felt very much like a frat house — cliquey and exclusionary — making it hard for those not part of the favored group to feel valued or heard. This environment led to high turnover, as many people left due to burnout and frustration.

There is very little training provided, which leaves employees unprepared and unsupported. Managers often berate team members in front of others, creating a toxic and demoralizing atmosphere.

The company doesn’t truly care about employees — even when a family member dies, support and flexibility are minimal at best. The hybrid work roles offer very poor flexibility, making work-life balance even harder to achieve.

The PTO policy is stingy and inflexible, which made work-life balance a constant struggle. On top of that, the 401(k) match was minimal, offering little incentive to stay long-term.

If you value fairness, respect, and competitive benefits, this is probably not the place for you.


I will speak on behalf of many when I say this is not a company that you want to invest your time in. There is a toxic culture within the office. You will be constantly pressed under unobtainable goals that are relentless and exhausting in nature. A majority of employees feel this way, but do not feel comfortable explaining their side as it will place a direct target on your back. There is an high turnover rate. You will notice that most will last a year or two until they have realized Arrive’s higher ups are insufferable. If you disagree with their standards at even the slightest amount, they will simply remind you that you are replaceable.  Most importantly the employees are micromanaged by the managers to the highest degree. It is fair to say they do not trust anyone. They have the top of the line hardware to monitor your daily activity and screen your phone calls. When you do try to mentally unplug, they will guilt trip you for taking time off. Any concerns you may feel will fall upon deaf ears, and this toxic culture will only progressively get worse into 2023.

Arrive is a large company so it is not very geared towards the individual. It is much more of a profit oriented vibe rather than a place that cares about "feelings." It's definitely an exciting place to work for someone with a sales/hustler mentality. You are pretty much on your own at Arrive when it comes to progression within the company. Arrive will provide you with the tools and general knowledge on how to do the job and will give you the opportunity to be successful, but it is up to you to grind in order to see results. The Culture is somewhat like a College Fraternity/Sorority meets Wolf of Wall Street. You either fit in or you don't. The office is pretty high end. They have all the trendy modern office amenities you would find at a start-up tech company. Although, you might feel like you're being taken advantage of when you find out that most of it is coming out of your paycheck. As far as benefits go, they provide what you need. All in all, Arrive is a fast paced, high energy, competitive company. It is not for everyone but that isn't what they are worried about. 

I LOVE WORKING AT ARRIVE LOGISTICS! 

I love the people and the energy. The culture is a balance between intensity & fun. The senior management gets the cliche "Work hard and play hard" and they are successfully creating a culture to reflect it. I see the owners of our company often walking around the office often. Its cool. 

There are so many perks to working here. Massages,  our own barista, awesome health care benefits & we are building a new office campus that we will move to in January 2019. Its right by Austin Bergstrom Airport. We will have a cafe, store & our own gym. 

If you are ready to work hard, play hard & not feel like you are just a number, bring a youthful attitude (you dont have to be young, Im not! Lol) a sense of humor & your big boy hard working pants & join the team!

A frat boy type of atmosphere. You advance strictly based on favoritism. Poorly ran management within the company, as they are essentially "too busy making money" to spend the time to ensure employees are satisfied. If you are below the chain, you are easily replaceable as the culture of this company is quantity over quality. Learning and development can use some work, as they are not properly teaching new employees the ins and outs of the software, more /less how to talk to a carrier. The employees no longer have unlimited PTO and it is frowned upon to miss even one day of work.  50 hours per week is the minimum requirement (7 am to 7 pm is usually the workday) and they will not pay you anymore than they have to. Commission structure is poor.  You will be busy making other people rich, while you make a decent salary here at this office. The CEO and President of this company are the only good people up top,everyone else wastes the company's resources and time. Welcome to Arrive.

sales rep hrs are 7:00-5:00 M-F + few hrs in evening & weekends. a lot of people leave within their first year but then you can take their accounts over. Be aware vacation days are not able to be taken and you will always be on call/available to customers. Best salespeople are our recruiters...make sure you are aware of what you are signing up for. work/life balance doesn't really exist, probably why most of us are young males in our 20's. numbers are everything but software is not 100% accurate so always double check your paycheck. overall not the best place but probably not the worst, intense and sometimes can be exciting/fun. 

I’ve been there under a year and they have changed the pay structure - twice. I was hired at $50k + 50% commission. 6 months later they changed the structure to $50k + 33% commission. TWO MONTHS LATER they got rid of commission entirely for the level I was hired at and now max out at a $1,250 “bonus” per month. They hired me under the guise of “unlimited commission” with guys who have been there making 5 figures a month. Those guys have been there for 4+ years and those days are over for new reps. In 2023 they have restructured the company and created so many manager positions and who better to pay for those managers than entry level reps with super unrealistic goals to meet before there’s any chance of getting to level 3 and making commission. If you’re hired and agree to that structure, good for you. But the fact that they changed the pay to screw people who were hired under different terms is f*d up. 

Top Job Titles	Average Salary
Sales representative 5 salaries reported	$56,000 per year
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