warehouse associate

laborer

forklift operator

administrative assistant

maintenance technician

Arrow Workforce Solutions

A typical day at work:
A typical day lacked structure and clear direction. Priorities shifted frequently, expectations were often unclear, and much of the time was spent reacting rather than executing a well-defined plan. Systems and processes were inconsistent, which made it difficult to build momentum or work efficiently.

What I believe I learned:
I learned how critical strong leadership, clear communication, and operational structure are to a company’s success. The experience reinforced what not to tolerate in a professional environment and highlighted the importance of alignment between management and frontline employees.

Management:
Management was disorganized and ineffective. Expectations were not clearly communicated, support was minimal, and accountability was unevenly applied. Feedback often felt reactive rather than constructive, and decision-making lacked transparency and consistency.

Workplace culture:
The workplace culture was negative and discouraging. There was little collaboration, morale was low, and employees often felt unsupported. Rather than fostering growth or development, the environment created unnecessary stress and frustration.

The hardest part of the job:
The hardest part was trying to succeed in an environment that lacked leadership, structure, and support. Even strong effort and initiative were frequently undermined by poor management practices.

The most enjoyable part of the job:
The most enjoyable part was working with a few dedicated colleagues who were also trying to do their best despite the challenges. Outside of that, there were very few positive aspects of the role.

I cannot recommend enough that people don't work here. The treatment is God-awful. Schedule changes are given in as little as 2 hours of shift sometimes. Shifts are changed and cancelled without warning. W-2s weren't given out until mid/end of March and were riddled with errors. The surveys are sometimes 30 minutes long and you're still penalized for not having 7-10 per day. Managers don't seem to understand that getting surveys is a matter of luck. Team Leads give pointless and ridiculous "tips" for getting surveys including (but not limited to): going by a different name (???), sounding happy, smiling while dialing, and simply just pushing through. Furthermore, the "tech support" department is a joke. If you have technical issues, you're on your own. They don't seem to know anything about either computers or the (outdated and awful) software being used to conduct calls. Not to mention the fact that you're basically stuck harassing people who want nothing to do with you. The only pros are good hours (and I only mean the time when shift takes place because they'll cut hours without warning) and working remotely. A couple of the team leads are nice. 

Dumpster fire, Terribly managed, Nothing to gain, No raises, vacation, personal, or respect. Hung staff out to dry and laid us all off on the same day. Upper management refused to listen to the problems in order to save their accounts as they already had one foot out the door. Associates made more than the individuals that managed them. They received the effort in the end that they were paying for and it cost them accounts. Threw everyone away as if we were trash. What goes around comes around and may they endure what we all suffered with no type of compensation package. Stay in Canada and NEVER come back please.

Working here was fun with colleagues and customers, manager don’t know what she is doing and is very unprofessional. Gets angry with employees when her goals are not met. Hired large amount of people and cutting hours. After 2 weeks training and ready to work from home nothing is ready for you I stayed a month before getting a computer to work with. If you use the bathroom your pay is lessened if you forgot to clock in or out you lose money and they don’t adjust it. They make fun of you especially the manager. Team leads were the greatest and manager doesn’t know how to talk to them in public. Manager is very disrespectful.

Once you get used to the work you have to do, everything is incredibly easy, it' s just a matter of making sure you hit your numbers and trying to go above and beyond where you can. Whenever you need assistance or have any questions, there's always someone willing to give you a moment of their time and provide you the necessary help. Overall, you spend so much time with your co-workers in the office, in meetings, as well as team building outside of the office, everyone essentially starts to become a part of your extended family. So much so, that you genuinely look forward to starting your day at the office.

Working here was extremely disappointing. The environment is toxic, with constant micromanagement and a complete lack of respect for personal boundaries. Management frequently lied, overworked staff, and showed no concern for employees’ personal lives or well-being. There is absolutely no work-life balance, and you're expected to be available at all hours without regard for your time. The company takes advantage of hardworking employees, and once they no longer find you useful—often due to their own poor sales performance—they will let you go without hesitation, regardless of your dedication or tenure. I would not recommend this company to anyone looking for a stable, respectful, or supportive work environment.

From day 1 it was a welcoming environment and I felt comfortable.  The training was hands on and I was able to ask actual agents any questions before going at it on my own.  The team leads are always there to support you and give you an extra nudge when necessary.  We have fun competition to get the most surveys and get cool prizes.  The pay is decent for the amount of effort you need to put into the job.  I look forward to continued employment here and see no reason others wouldn't enjoy this job as well.

Good job to have working for this company. The staff are helpful but, it's difficult getting in touch on the phone. The phone lines aren't answered enough.Overall, it's acceptable. They need to answer phones more quickly.Response time can be improved. Get hired the same day too. Lots of overtime at some locations.I would recommend this company to family, friends, associates, and neighbors. Interviews are short which is a good thing.

I was given broken promises and inconsistent information the entire time I worked for them. I was told the job was for 30 days, then afterwards they would work with HR to get me in full time with the company. (Temp to Perm Job). This was a lie. After 8 days, they told us that's the end, go home, you are done. 
I ended up getting hired on full time with the company I was sent to without their help. The point is, I do NOT recommend you go with this company, whatsoever. 

I am a current employee with this company and am pleased with my job and the staff. I believe the job is what u make out of it. The bad reviews are unnecessary because the job duties are simple just repetitive. If someone don’t like it’s job experience based on the job requirements then the job is simply not for you and doesn’t cause for a bad review. The job pays well, is very accommodating, and has great staff! 

Top Job Titles	Average Salary
Warehouse associate 6 salaries reported	$17.19 per hour
Laborer 4 salaries reported	$18.66 per hour
Forklift operator 8 salaries reported	$20.26 per hour
Administrative assistant 1 salary reported	$19.50 per hour
Maintenance technician 19 salaries reported	$26.38 per hour

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